Customer Ratings & Reviews
- Model:
- NQ70CG600DSR/AA
- SKU:
- 6551727
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the combination wall oven with microwave and steam cook. Many customers express satisfaction with the microwave feature, noting its performance and accuracy. Additionally, some customers appreciate the air fry selection, mentioning its ability to produce crispy textures, with some considering replacing their existing air fryers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Microwave
Wall oven and microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this! Excellent ,i was skeptical at first but is great
I would recommend this to a friend - Pros mentioned:Ease of use
I liked this item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the item, looked sleek and has versatile use
I would recommend this to a friend EVRY ONE SHOULD HAVE IT
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MY wife and I are happy with this microwave oven it really halp make the process off cooking easy, faster and pozitive.
I would recommend this to a friend- Pros mentioned:Ease of use
Combo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this combo it’s so functional easy to cook
I would recommend this to a friend Extremely Disappointed.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give a zero - trust me I would. Horrible experience for the second time. Once again Best Buy failed to deliver on their scheduled delivery dates. I was required to reschedule the delivery three times. I ordered the wall oven combo in August and the original scheduled delivery date was September 6, then rescheduled to 09/28 and again to 10/19. The exact same thing happened last year on an appliance delivery. I cancelled and ordered directly from the manufacturer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear valued BestBuy client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to check the delivery date of the range.
Have a great day.
-Ernest-
Terrible Customer Services
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad customer service, from the numerous delivery delays to the installation and old item taken away service mistakes. Ths is the worst experience I've ever had with BestBuy. I will delete my account, cancel my BestBuy credit card, as well as tell my friends and family about you guys so they do not consider doing business with BestBuy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oven, microwave, air fryer all in one allowed us to get rid off appliances off the countertop.
I would recommend this to a friendRunaway not worth buying appliances from Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung product is fine some of the trim pieces to install it we're not specified very well in the instructions on installation. The entire process dealing with Best Buy to purchase deliver and install was utter ridiculousness and a waste of my time. I paid for removal of the product and they couldn't do that delivery wasn't delivered on time. I had to make several calls to purchase because they weren't able to handle finding a local product that they said was in stock. The appliance itself maintain several features of products in a higher quality Appliance brands. It has several features on it that can be beneficial if used properly. The air fryer is not designed very well on this product. Other than that the other features work really well.
I would recommend this to a friendBrand response from Samsung
Posted .Hi SethD,
We understand how you feel about the delivery and installation of your microwave. Let us help you.
To better assist you with this matter, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
Best Buy - LIED AND MISLEADIND CUSTOMERS
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has lied and provide false and misleading information. I ordered this in April and it was in stock. We scheduled delivery in May. We have been without an over for 3 months. Best Buy continues to lie about delivery and changes the date the week before. Now it's scheduled for Sept. They should be fined or sued for lying to their customers.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with delivery fulfillment, please contact Best Buy's customer service department at P. (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Leo
Still not delivered. Late!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to write a true review because my purchase has not been delivered and installed. Late!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Best Buy clients,
To better assist you with your concern, please get in touch with the Best Buy customer service department at 888-237-8289. Call us anytime, 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rodel
Not Available, Actually
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially this Item was available, then it wasn’t. Projected delivery went from mid August to the end of September. I cancelled and ordered from a different place.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear valued Bestbuy client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store if you need further assistance.
Have a great day.
-Ernest-
Homeowner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The oven is great and the installers were very professional, clean and courteous.
I would recommend this to a friendDONT BUY THIS ITEM
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item from best buy along with matching other appliances. First time we used it theres an error code and doesnt work. Technicians came two times. Suggested replacing the item with new and there are ZERO anywhere in the county and no time frame from sansung on availability. Best buy suggested to refund me and buy from another business. Terrible. A month and a half of no microwave, no oven and zero solutions.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We're saddened that you had to go through this situation. Let us help you, KCruz.
We highly recommend performing the troubleshooting steps from the link below to help rectify the error code showing on the panel.
Samsung range or wall oven error codes:
https://www.samsung.com/us/support/troubleshooting/TSG01001948/
We would like to speak to you personally to gather more information about the wall oven and assess how we can help you. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148655157, to help our team pull up your information.
Have a great day!
^Chrystel
