Customer Ratings & Reviews
- Model:
- NZ30R5330RK
- SKU:
- 6372672
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the 30" Built-In Electric Cooktop's ease of use and cleaning, as well as its fast heating capabilities. Many appreciate its spacious size, accommodating even large cookware. The cooktop is also praised for its affordability. Overall, positive feedback highlights its performance and practicality.
This summary was generated by AI based on customer reviews.
Frustrated with
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t understand why there is people like this in the world, I was so clear from the beginning I need this article for tomorrow they tell me that it was possible until I buy it, then after I make the payment it was totally impossible to deliver it tomorrow, just to lose my time buying and canceling the order. Every day I trust more Amazon
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Bestbuy clients,
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rodel
Not for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not my preference, the stovetop is small and crowded. It's virtually impossible to use all te burners at the same time. Otherwise its works great
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this to our attention! We really appreciate your feedback. We are continually improving our products, services and your feedback is vital to that process. Thank you for being a Samsung customer! ^Lena
Don’t buy it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I’d never bought this stove. I wish I’d spent the extra for a different one. I’ve effectively bought a one-burner stove as I can’t use 2 large skillets on it at the same time. The position of the burners are way too close together for large skillets. As a family of 6, I only use large skillets or pans. I really wish I could return this for a different layout. Secondly, it takes a lot longer for the eyes to get hot and they don’t get as hot as my last stove top did. Spend the extra money and get a different stove top!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello LJohnson,
Thank you for reaching out and sharing your feedback about your Samsung electric cooktop. I understand you're having an issue with the burners as it's too close together for large skillets. We will take note of this feedback as this helps us improve the quality of the products we offer. Also, I'm sorry to hear that it takes a lot longer for the cooktop to get hot. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001944/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01211106/ if you're unable to increase or decrease the heat on the Samsung cooktop.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=electric+cooktop&referrerPageUrl=https://www.samsung.com/us/support/ as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung electric cooktop.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144296470.
-Noraina
- Pros mentioned:Ease of use, Heating speed
Deb K
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this cooktop! It looks beautiful….heats up quickly…..cleans up easily!!! I would buy it again!
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient and elegant stovetop. Easy to clean and has the needed functionalities.
I would recommend this to a friend
