Customer Ratings & Reviews
- Model:
- NV51T5511SG
- SKU:
- 6394678
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 30" Built-In Single Wall Oven with WiFi for its ease of use and large oven size. The oven is also praised for its design, price, WiFi capabilities and sleek looks. However, some customers have noted concerns about the timer volume being too low.
This summary was generated by AI based on customer reviews.
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the perfect value wall oven for the downstairs bar area.
I would recommend this to a friendOven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got two do these to stack and have more oven space
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it a week now and it is working great. Easy to clean.
I would recommend this to a friendhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and value. Pleasant to look at and use
I would recommend this to a friendNo problems so Far
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Standard oven. Does what it’s supposed to do. No cons.
I would recommend this to a friendGreat!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$$$$
I would recommend this to a friendgood value
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.look great in the kitchen works fine, great value.
I would recommend this to a friendWall Oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this wall oven as a gift for my son..
I would recommend this to a friendBrand response from Samsung
Posted .We appreciate you choosing a Samsung appliance as your gift for your son, LynnF.
Should you need support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you.
-Angelica
Broken door
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not what you see online , door does t close etc
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kamuran,
We know how important it is to have a reliable appliance at home. Let us help you with your oven.
Here is a link for troubleshooting steps for the door of your oven that is not closing, kindly click the embedded words.
Samsung oven door will not close.
https://www.samsung.com/us/support/troubleshooting/TSG01209248/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1150072000) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Oven
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not what was expected for the price Item materials quality poor
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DanielT,
Thank you very much for your observation of our products. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John
Great oven, lousy installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The oven itself seems to be great, but the installation was hugely disappointing. We had a 21 yr old 30" JennAir wall oven, and after removing it, the Samsung was smaller than the existing cabinet cutout. The Best Buy installer did a "temporary install" and said he was referring to another team to fix the installation. We have not heard from this other "team." Very disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concern.
Your reference number is 1144624281.
-Noraina
In wall oven
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love it. This oven is fantastic and we have never had an in wall oven.
I would recommend this to a friendOven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery so late and a lot of problems about order status
No, I would not recommend this to a friendYikes! Good Oven, Good salesman, Horrible Delivery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible 3rd party delivery. Took me weeks to resolve. No-one knows what to do about it. And Samsung does not honor guarantee fit rebate.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we are sorry to hear that your experience with delivery and installation did not meet your expectations. This is not the experience we expect for our customer's and your feedback is vital with helping us continue to work towards improving the overall customer experience. If you have any additional concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144009361) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Failure out of box.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not a huge fan of Samsung appliance due to failure rate. But they are ok. The oven had a C-f2 code which meant mother board was failure out of the box. Going through Samsung warranty was ok but not convenient. I will see when I have authorized dealer come out Monday.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for informing us about the condition of the wall oven, GarrettC. We want to discuss how we can best assist you with this.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145504688) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Price
Oven
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great oven for the price, we totally love it in the house
I would recommend this to a friend New oven!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this oven. The design, the room, the lighting that allows you to monitor how food is cooking. You can turn it off with an app. Very cool.
I would recommend this to a friendSamsung single wall oven
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this product , good quality at a not so high price.
I would recommend this to a friendOven is a fire hazard!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BEWARE SAMSUNG DOES NOT SUPPORT ITS PRODUCTS! The day after installation the oven had turned itself on to self-clean mode and burned up the paper and tape inside the oven. A Samsung technician said the unit needed to be replaced. Samsung told me physical damage was not covered by warranty and that they wouldn't warranty the unit. So now I have a wall oven that doesn't work. Home Depot has told me that because it's still covered by the Samsung Warranty they won't cover it either.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the urgency of this review. Allow us to get you excited with your wall oven, EricO.
We would love to speak to you directly to gather more information about the wall oven.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146470024, to help our team pull up your information.
Have a great day!
^Chrystel
