Customer Ratings & Reviews
- Model:
- RF32CG5900SR/AA
- SKU:
- 6546222
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the 30 cu. ft. 3-Door French Door Smart Refrigerator with Family Hub for its overall performance, spacious capacity, and useful features. Many customers also admire its design and the variety of ice it produces. However, a few customers have noted concerns about the refrigerator's noise level during operation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Big
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge Refrigerator, had lots of room, cameras, 4 ice
I would recommend this to a friend - Pros mentioned:Overall performance
amazing
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an amazing fridge you have everything in one item.
I would recommend this to a friend - Pros mentioned:Overall performance
Good product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase I love this item it’s very beautiful
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item and really lots of features so would be recommended
I would recommend this to a friend - Pros mentioned:Overall performance
Will recommend the buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy, works well and enjoy the benefits it provides.
I would recommend this to a friend Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product no issues since purchased. Enough storage space too.
I would recommend this to a friendBhamBeast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery drivers were friendly,patient and on time .
I would recommend this to a friend- Pros mentioned:Size
Water dispenser dripping issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is a good size. The issue that i had is that the water kept on dripping from the water dispenser. I have already had Geek Squad come out twice and the issue is still there. Overall a good product but maybe I got a raw deal.
I would recommend this to a friendBrand response from Samsung
Posted .Hi MalikIrfan,
We all want to maintain the good condition of our appliances. Let us assist you with the refrigerator.
Here is a link to help you with the water dispenser. Please watch the full video, follow the steps, and click the hyperlinks for further assistance.
Samsung refrigerator water dispenser issues.
https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-is-dripping-from-the-dispenser
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146599872 to help our team pull up your information.
Have a great day.
^Aloe
- Cons mentioned:Noise level
Do not buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this refrigerator two months ago, and it’s already making a persistent vibrating noise. When I contacted Best Buy, they informed me that since it's been over 30 days, they could do nothing to help—leaving me completely frustrated. I then reached out to Samsung, and while they did send a technician to inspect the appliance, the issue persists. The technician replaced the freezing evaporator cover, but the noise is still there. After doing more research, I’ve discovered that this model is plagued with manufacturer defects. I deeply regret not doing more thorough research before spending so much money on this refrigerator. My advice: avoid this product at all costs!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Juan, we care about the betterment of your fridge. Let us help you out.
Please refer to the links below to address the noise in your fridge. For tips, click the hyperlinks and watch the embedded video.
Understand the noises coming from your Samsung refrigerator (Please choose the best that describes the sound that you are hearing):
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1148691090, to help our team pull up your information when you message us.
Have a great day.
-John
Great Fridgd
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recipes galore. Love the internet connection snd massive amount of space inside,
I would recommend this to a friend- Pros mentioned:Size
Ice Maker and Smart TV Mirroring
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the looks size and feel. The ice maker needs work as it over runs the cup and is not consistent. I do not like that I can't mirror my LG Smart TV
No, I would not recommend this to a friendBrand response from Samsung
Posted .I understand that this experience differs from what you anticipated. Let's get you the help you need, RossJ.
I have shared this guide below to learn more about the supported Samsung Smart Televisions for this Family Hub refrigerator. You may also click on the embedded links for additional help.
Screen mirror your Family Hub:
https://www.samsung.com/us/support/answer/ANS00049765/
To help the ice maker from overflowing, we suggest following the link below for its troubleshooting steps.
Samsung ice maker makes too much ice:
https://www.samsung.com/us/support/troubleshooting/TSG01203469/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147024846, to help our team pull up your information.
Have a great day!
^Chrystel
Excellent Samsung - 30 cu. ft. 3-Door French Door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Samsung - 30 cu. ft. 3-Door French Door Smart Refrigerator with Family Hub - Stainless Steel Star rating 5. Excellent as it has Screen which is very helpful
I would recommend this to a friend2 Months, already broken down
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been exactly 2 months since we received our new Samsung refrigerator. The ice in the Freezer stopped working 10 days ago and now the Refrigerator and freezer are slowly warming up! We took a chance on Getting Samsung again because we already had one of their older Models that died just before thanksgiving (it was about 8 years old). Lost hundreds of dollars of food, now our food is spoiling again! We are back to Ice and coolers to keep our food fresh. Extremely frustrating, more time wasted! We are heading to BestBuy to see what they can do because our 60 day return window closed yesterday. If you buy, keep an eye on the temperature of both the freezer and Fridge during your return window!! Might save you a lot of stress. One other thing to note, the space between the shelves barley allows a carton of milk or half & half. Annoying but workable
No, I would not recommend this to a friendBrand response from Samsung
Posted .Keys, we know how important it is to have a properly working fridge. Let us get this back on track.
Below is a link to diagnose if your fridge is not cooling enough. Please click on the embedded word and watch the video included.
Cooling issues with Samsung refrigerator or freezer
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
Here is a link for tips and tricks on how to organize the fridge. Please click on every option available.
Tips for an organized Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00084845/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Have a great day.
^Camille
- Cons mentioned:Noise level
Dead in 14 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in November of 2023. It's March, 2025 and the refrigerator and freezer are DOA. Neither are holding temperature and it sounds like a chainsaw.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how important a reliable fridge is in your household, DanN. Let's get the information you need to ensure the best results when using the refrigerator.
I have provided a link below to help you identify why the fridge is not cooling, ensure the sound does not raise any concern, and address the issue. Please select the scenario that best fits your situation and learn more by watching the embedded video and checking the hyperlinks.
Cooling issues with Samsung refrigerator or freezer:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
Understand the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148565350) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
Business Owner-Sales
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge quit working 2 months before the 1 year warranty. Had to send a technician. The compressor stopped working. Was supposed to receive a call from Samsung with my options within 72 hrs. No call received and I had to call them, nobody could help me as they showed my ticket resolved and closed. The department was closed and I was again asked to call them back! So we sit here with no fridge after a month with no refrigerator that works.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TracyH, we understand the frustration if your fridge compressor stopped working and no update was provided. We want to speak to you directly to provide support and see what options we can offer to help you with your fridge.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147865639) to help our team pull up your information.
Have a great day.
^Camille
Dream Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge- my kids and husband are obsessed with all the ice options. I love the screen view so we know what we have. Pandora, our calendar and so much more!
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs a part for the ice maker can’t set up the screen don’t have a samsung phone
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi FaustoZ,
To check the availability and compatibility of the ice maker parts you need, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday – Friday.
To set the family hub any compatible iOS or android phone can be used to set up the family hub of the fridge.
Please see pages 41-42 under "SmartThings" in the"Installation" section of the manual.
Manual
https://downloadcenter.samsung.com/content/UM/202405/20240531054058993/FDR_RF6500C_3Door_F-hub_MANUAL_WEB_DA68-04752R_EN-MES-CFR_240529.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147244321) to help our team gather your information.
Have a great day.
^Charles
A good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product ia good. I can connect devices and sign in to different accounts i have and leave notes doe thw kids.
I would recommend this to a friendLover of Samsung products.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love, love, love my new Samsung Smart Refrigerator. I wish everbody would buy one like it from Best Buy. Thank you,
I would recommend this to a friendLove it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second one. Sold my house and the buyer asked for us to leave it. So we ended up buying another just like it!
I would recommend this to a friend