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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 239 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the 30 cu. ft. 3-Door French Door Smart Refrigerator with Family Hub for its overall performance, spacious capacity, and useful features. Many customers also admire its design and the variety of ice it produces. However, a few customers have noted concerns about the refrigerator's noise level during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 239 reviews
  • Rated 5 out of 5 stars

    I'm in love

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely in love with this refrigerator! Not only is it beautiful and stylish, but it also delivers exceptional performance. The sleek design adds a modern touch to my kitchen, making it stand out in the best way possible. In terms of functionality, it exceeds expectations. The storage space is well-organized, allowing me to keep everything fresh and easily accessible. The cooling system works perfectly, maintaining the ideal temperature for all my food and beverages. Another highlight is how quiet and energy-efficient it is. I barely notice it running, and I appreciate how it helps save on electricity bills. Overall, this refrigerator is everything I wanted and more—beautiful, efficient, and truly satisfying. I highly recommend it to anyone looking for a top-quality appliance!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Everything is working perfectly. I like how it alerts when the door is open, and the filter shows the percentage. You will know when the filter is due for changing. Also, with the screen, you can watch some videos .

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Samsung Refrigerador

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice, beautiful design and large capacity. This refrigerator already met and exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good Fridge, bad customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is excellent- It's larger than I expected, but still fit perfectly. The delivery guys were amazing. The issue was that the shipping tape damaged the exterior/stainless steel of the freezer door. I was told they could just replace the door since it was detachable, but Best Buy later said they needed to replace the whole fridge.... 2-3 weeks later. This situation was entirely inconvenient to one move all of the food again, take time off work, remove pet gates again to get it through the space etc, so I decided to just deal with the damage and accept it. Best Buy customer service said they would give me a gift card to cover the damage and cancel the return (this was a hour long call..mostly being on hold). A week later return was still never cancelled by Best Buy- I had to cancel it online because it was still pending a delivery of a new fridge on my account. They never sent me a gift card. So now I have a (visually) damaged fridge that I paid full price. Other than the outside being damaged, it's a great fridge and would recommend it to others.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Great addition to house

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! Apparently the last model had issues with ice maker. I have not had any issues at all. It works perfect! We’re able to watch movies, play music,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gadget that can keep a lot of food cold !!! I really like the screen features, you can put any photo, written notes, inside camera to see the fridge content without opening the door, order food when run low ... and probably a lot more if you're looking for that type of features in a fridge

    I would recommend this to a friend
  • Pros mentioned:
    Ice production, Overall performance

    Rated 5 out of 5 stars

    Excellent!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this beauty has been flawless. Family loves it. From the interactive huge screen, to the 3 different sizes of ice. If you are considering a new fridge, this one is excellent. And the delivery and ice machine setup from Best Buy was seemless.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Its a big fridge with a tablet on the front

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the biggest takeaway from this purchase is that its worth it. I wanted the space and got it. I absolutely LOVE the ice maker. Did I want the fancier one with round ice yes, but this one gave me ice tubs in the freezer section so I'm finally never out of ice! Oh.. and it is nice to see the weather on the screen. Thats about all I use it for. Kids however love putting messages on the screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung’s Family Hub changed our kitchen game.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Samsung Family Hub refrigerator for a while. It is more than just a flashy feature it’s a central hub for managing groceries, syncing calendars, streaming music and even checking who’s at the front door with smart home integration. What I love is the internal cameras let me view the fridge contents from my phone while shopping— no more guessing! And also I can leave notes, share photos, and sync schedules right from the fridge. Spacious layout with adjustable shelves and a sleek, fingerprint resistant finish. What Could Be Better: The left door shelves are limited due to the ice maker, which affects storage. Some shelves are tricky to remove and spills can get trapped under the glass. If you’re looking for a high tech fridge blends style, smart features and family friendly tools, the Samsung family hub is worth considering. It’s not perfect but it’s definitely one of the most innovative appliances I’ve used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technology is grand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this refrigerator. It is spacious and you can listen to music or watch a movie while you cook your favorite meal. You can also see what's in your refrigerant while you're at work making your grocery list.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Size

    Rated 5 out of 5 stars

    We love it!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best fridge I've had in my life with the features and Size. Fits my family perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the different types of ice works wonders n love how big the freezer n fridge is

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Worth the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought this fridge and so far we are loving it! Easy touch screen and very roomy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Amazing Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is the best Refrigerator ever with all the features. Love the display gets used everyday from calendar, photo gallery, notes and music. Volume of space is fantastic and ice options is over the top.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Da best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge with lots of practical space inside

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Amazing fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing fridge! Still learning how to use all the features on the screen. Love all the different types of ice and the amount of ice I have at all times! So much room! Just don’t use their delivery team….ruined my front door!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just a little more space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge, love the layout on the inside. What got me was the size it requests to fit in does not include the door to be able to open if against a wall. The measurements didn’t put in perspective of the extra two inches needed if sitting against a wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge has more space than it appears. We can fit so much stuff in it. Didn't buy other models with bottom ice only as we didnt think we would would only like using traditional ice dispenser but found ourselves using bottom ice most of the time. The family lives the little ice bites. Only issue is that the senser in the bottom ice maker may need adjustment as it sometimes piles to high therefore when you open the freezer drawer ice falls somewhere in the back (this keeps it from being a 5), some day I will need to find those ice pieces and throw them out.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Smart choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been enjoying my refrigerator and freezer. Refrigerator keep food item at excellent temperature. Love the smart features of the refrigerator so much. I am able to play music while I cook in the kitchen using the smart features of the refrigerator. I am able to access You tube while cooking; found different recipe using the smart feature of the refrigerator without using my phone. Excellent choice and I must say that the purchase was a great one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Looks great in my kitchen and love all the features

    I would recommend this to a friend
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