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Customer Ratings & Reviews

Your price for this item is $2,399.99
The comparable value price is $3,149.99

Customer reviews

Rating 4.5 out of 5 stars with 226 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the 30 cu. ft. 3-Door French Door Smart Refrigerator with Family Hub for its overall performance, spacious capacity, and useful features. Many customers also admire its design and the variety of ice it produces. However, a few customers have noted concerns about the refrigerator's noise level during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 226 reviews
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It’s huge and looks great. We use the hub way more than I thought we would. I would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very nice fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious enogh and good looking in my kitchen, and a lot of fun for the kids

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lovely device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Refrigerator has been working well so far. My wife and kids love it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been use it for almost 2 years Good capacity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bridgette

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge!! It’s everything I imagined it to be. The icemaker is one of my favorite features. It makes plenty of ice. If you’re debating on getting this, get it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Neat fridge. Smart gub is just a gimmick but nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the fridge, alot. The three sizes of ice cubes is a neat little trick. Instead of hanging my kids projects on the fridge, i can now take photos of them with my ohone and have them downloaded on the screen. The screen thing for me is a nice gimmick but since our total house, including the kitchen, is Alexafied, the smart fridge features dont add much for us. The fridge is still the bees knees but the same model without the smart hub would have done us just fine. ( and saves us a few bucks, too)

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Amazing fridge and SO MUCH SPACE! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Cool Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say??? A refrigerator that plays music!!! It exceeds my expectations of what a refrigerator should be.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product love the screen and works well .. excellent

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very spacious. The touch screen with sound is very high technology.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No good ice maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator looks nice. It has a fancy build to it with straight lines and modern look.. But the icemaker seems to be malfunctioning. The ice/water dispenser is always dripping and since it has no water recipiebt, it keeps leaking water on the floor. After reading more revies we realized thst most of the bad reviews are due to similar issues with the ice maker. The description made many references to its wonderful 3 ice makers, but if they don't work, I see no point. I regret not having paid atttention to all reviews that brought this up.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We know how important it is to ensure your refrigerator is leak-free, Rodrigo. Let's get the information you need to ensure you are maximizing the refrigerator's potential.

      The link below will help you address the water leaking from the refrigerator. Please select the scenario that best fits your situation and learn more by checking the hyperlinks and watching the embedded video.

      Water leaks in a Samsung refrigerator:
      https://www.samsung.com/us/support/troubleshooting/TSG01001852/

      Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147565639) to help our team pull up your information when you message us.

      Have a great day.

      -Ernest- Samsung

  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Best Fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my family hub . Fridge have more than enough space inside and we love the 4 different types of ice.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it the style and space and the design. All feature on it as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very nice product. Working as expected and satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and incredible fridge can control with my phone snd has a lot of features

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Features

    Rated 5 out of 5 stars

    Frege

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this refrigerator. Spacious and has all cane of smart things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 30 cu. ft refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally went to buy a 25 cu. ft refrigerator. Best buy assisted me with great service and suggested if i was interested with 30 cu. ft. on this samsung and feel amazed with how much space plus all the great benefit along with it. Loved it ever since it was installed in my home. Would definitely recommend it!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    First unit died in 2 weeks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first unit stopped working in less than 2 weeks. Kudos to the Bestbuy team to replace it with the same unit in a few days. The only issue I had was losing a bunch of groceries overnight. Overall plenty of space and family hub is fun. Not sure how reliable but will see soon.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Features

    Rated 5 out of 5 stars

    Best Fridge!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Fridge and all the features. Lots of space and holds everything!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    New Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a beautiful fridge. Big and roomy. Great qualities.

    I would recommend this to a friend
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