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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 239 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the 30 cu. ft. 3-Door French Door Smart Refrigerator with Family Hub for its overall performance, spacious capacity, and useful features. Many customers also admire its design and the variety of ice it produces. However, a few customers have noted concerns about the refrigerator's noise level during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 239 reviews
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it ,. the speakers are nice , even has some channels i didnt know lol for free dont know if they will go away but enjoy it hahaha.... love the space and the 4 ices it makes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the refrigerator for going on 2 weeks now everything been great so far. Enjoying all the features and the amount of food this holds. Hoping I don’t need another refrigerator for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NextGen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new Samsung refrigerator. The extra drawer inside works great to hold all my flat food items like cheese, bacon, etc. The freezer has several compartments too. I never thought I would want a smart refrig but it's cool to watch YouTube while cooking. I just hope I can get 10 years with no problem like I did from my last refrig.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge!! I am not good with technology but I am able to use the hub with no problems. I was hesitant about the bottom freezer but I really enjoy it. Lots of space in the fridge and freezer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It’s huge and looks great. We use the hub way more than I thought we would. I would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautie

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is beautiful my wife love it very spacious and very nice model

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Neat fridge. Smart gub is just a gimmick but nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the fridge, alot. The three sizes of ice cubes is a neat little trick. Instead of hanging my kids projects on the fridge, i can now take photos of them with my ohone and have them downloaded on the screen. The screen thing for me is a nice gimmick but since our total house, including the kitchen, is Alexafied, the smart fridge features dont add much for us. The fridge is still the bees knees but the same model without the smart hub would have done us just fine. ( and saves us a few bucks, too)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! Family enjoying new fridge. Working just fine.excellent delivery service very courteous delivery personnel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very spacious. The touch screen with sound is very high technology.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge...except

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge...except you can't take the glass shelves out. It needs to be cleaned because something leaked under one... and you can't take them out

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Best Fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my family hub . Fridge have more than enough space inside and we love the 4 different types of ice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No good ice maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator looks nice. It has a fancy build to it with straight lines and modern look.. But the icemaker seems to be malfunctioning. The ice/water dispenser is always dripping and since it has no water recipiebt, it keeps leaking water on the floor. After reading more revies we realized thst most of the bad reviews are due to similar issues with the ice maker. The description made many references to its wonderful 3 ice makers, but if they don't work, I see no point. I regret not having paid atttention to all reviews that brought this up.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We know how important it is to ensure your refrigerator is leak-free, Rodrigo. Let's get the information you need to ensure you are maximizing the refrigerator's potential.

      The link below will help you address the water leaking from the refrigerator. Please select the scenario that best fits your situation and learn more by checking the hyperlinks and watching the embedded video.

      Water leaks in a Samsung refrigerator:
      https://www.samsung.com/us/support/troubleshooting/TSG01001852/

      Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147565639) to help our team pull up your information when you message us.

      Have a great day.

      -Ernest- Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very nice fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious enogh and good looking in my kitchen, and a lot of fun for the kids

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it the style and space and the design. All feature on it as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lovely device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Refrigerator has been working well so far. My wife and kids love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the features of this fridge, and its appearance. Thanks a lot to the staff who helped me select it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Cool Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say??? A refrigerator that plays music!!! It exceeds my expectations of what a refrigerator should be.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been use it for almost 2 years Good capacity

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Amazing fridge and SO MUCH SPACE! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and incredible fridge can control with my phone snd has a lot of features

    I would recommend this to a friend
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