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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 238 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the 30 cu. ft. 3-Door French Door Smart Refrigerator with Family Hub for its overall performance, spacious capacity, and useful features. Many customers also admire its design and the variety of ice it produces. However, a few customers have noted concerns about the refrigerator's noise level during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 238 reviews
  • Rated 5 out of 5 stars

    Love This Refrigerator!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Refrigerator! Highly Recommended! Very Nice Look!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our fridge literally the best! It is big practically fits our whole groceries without having to stress!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year this refrigerator has already stopped cooling twice. The first time I understood and was patient with the way Samsung handles but this time it’s a nightmare. Technicians are available for appt. a week after you call. But before this you need to call a million times to get someone to actually book you because the phone service gets all your info and then they say to wait for a call back. This is a $2700 refrigerator. It should not be breaking after a year and families should not have to wait a week for an essential appliance to get fixed. I’m a disappointed at Samsung and will not buy any Samsung appliances after this.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Your disappointment with your overall experience is valid. Allow us to get this sorted out immediately, YulissaR.

      We highly recommend visiting and performing the troubleshooting steps from the guide below under the "Refrigerator or freezer is not cooling at all" section. A YouTube video and hyperlinks are included for further help.

      Cooling issues with Samsung refrigerator or freezer:
      https://www.samsung.com/us/support/troubleshoot/TSG10003479/

      Should you need further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1148720086, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Samung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator with the notifications when the door is open and love that you can choose between 3 different types of ice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best fridge ever I have purchased! It has everything I need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 30 cubic foot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridgerator allows me to see inside on my cell phone, this a disabled veteran with memory loss helps me alot.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Smart refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator. Plenty of space and the smart technology is the best

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refri

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente refrigerator!. Love it..................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my purchase. I have been wanting this for a long time so happy I was able to purchase. The water from the freeze taste like bottled water no after taste.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a scratch and sent but works great! Cameras allow you to see what is inside your fridge without wasting cooling from opening it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is as per the specifications of the product. Has very huge space and display panel is very cool.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Lots of room

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space throughout. 4 different types of ice made and available all the time. The tablet on the front door is really cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been an amazing fridge so far! We love having ice and water on hand. Having a tablet on our fridge is a bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love watching my news .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really like it. I watch my news in the morning while I’m cooking .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great looking fridge, It works great. So glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it’s an amazing refrigerator! It has everything I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product and service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for setup and delivery, excellent fridge. Lots of awesome features

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, beautiful, exactly what I looking for. Perfect size

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, cool technology, lots of room and 4 kinds of ice is my favorite feature

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    nice features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product, delivery was flawless. Works as intended.

    I would recommend this to a friend
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