Customer Ratings & Reviews
- Model:
- NZ30K7570RS
- SKU:
- 5581715
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are impressed with the 30" Electric Cooktop's ease of use, rapid heating speed, and attractive design. Many appreciate the cooktop's quick heating capabilities and sleek appearance, which enhances their kitchen aesthetics. Positive feedback also highlights the cooktop's reliable performance and convenient WiFi connectivity for remote control. Overall, the product receives praise for its functionality and stylish look.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Nice Cooktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was hard to find a replacement small enough to replace my old cooktop. This was a perfect fit and great features. Love the design.
I would recommend this to a friend - Pros mentioned:Ease of use
RECOMMEND 10/10
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this cook top! So easy to use and easy to clean. Looks great on our countertops.
I would recommend this to a friend Functional and Great Design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung - 30" Fingerprint Resistant Electric Cooktop-Black Stainless Steel - Fingerprint Resistant Black Stainless Steel is sleek, simple to use, and has a quality build. Having the ability to use both the magnetic knob, as well as your fingers to control the level of heat is a great feature.
I would recommend this to a friendBrand response from Samsung
Posted .I couldn't agree more, bestbuyer1! This cooktop does have some really great features. ^Jecca
Reggie
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Digital format of operation is not intuitive. Takes three steps just ti turn it on. Temperature selection doesn’t work well. Gotta keep user manual handy. If u get a d0 error message, the correction listed in owners manual didn’t work. Had to turn breaker off and on to release lockout
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We guarantee that this gets resolved right away.
An error code "d0" means a key is pressed for over 8 seconds.
You may refer to these links:
Cooktop error codes: https://www.samsung.com/us/support/troubleshooting/TSG01001785/
How to use your electric cooktop: https://www.samsung.com/us/support/answer/ANS00060805/
The below link is the user manual for your model. Turn the page 16 (Cooking zones), page 17 (Magnetic Knob), page 20 (Recommended settings), pages 23-24 (Using the proper cookware and Choosing the proper cookware), and page 29 (d0) for reference: https://downloadcenter.samsung.com/content/UM/201904/20190417163536839/NZ30K7570R_DG68-00821B-06_EN-MES-CFR.pdf
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145749639, to help our team pull up your information.
Have a great day.
Melardo
- Pros mentioned:Heating speed
Easy to use and clean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Heats quickly and I love not having to clean around knobs.
I would recommend this to a friend - Pros mentioned:Heating speed
Cooktop review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It heats quickly and fills quicker than a typical cooktop. No complaints.
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m in love with the cooktop ! Amazing and easy to use great choice !
I would recommend this to a friend Move on....
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's pretty, to for a few weeks and then it's scratched to bits. We have been super careful but expected the wear on this to be tougher! We've never seen anything like this in the way of wear and tear on a cooktop. Now we have a large deep crack on it and no clue how it got there, we did NOT purchase the extended warranty and did not use a credit card that provides it. Shame on me. I will add that we are not daily cookers, most of the time we work away from home for months at a time so it's been installed for a year and used for a year but had purchased it a few months prior to that during a new build. Not happy, it's a lot of money. This also turns itself of randomly while cooking!! BEAWARE and GET the extended warrenty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how disappointing it is when the cooktop shows scratches and cracks, JulieW. We're here to help.
We recommend checking the resource below for details about cleaning and caring for the electric cooktop. This guide includes a video link you may watch from start to finish and another link for the recommended cookware.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
You may also refer to the user manual for more information about maintaining the glass cooktop. Turn to pages 26-27.
https://downloadcenter.samsung.com/content/UM/202310/20231019162213269/O_01_NZ30K7570R_DG68-00821B_EN.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146699082) to help our team pull up your information when you message us.
Thank you.
-Angelica
I love it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is fair price. It is look nice after installation.
I would recommend this to a friend- Pros mentioned:Performance
We're enjoying the new cooktop!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cooktop fit nicely with our kitchen remodel and has performed well in its first month of service.
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is delighted to hear that this cooktop has been a great addition to your kitchen. Thank you for the 5 Stars! ^Lo
- Pros mentioned:Ease of use
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The controls and burners are convenient and with one knob to control everything makes it very easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use
Mr
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big and nice and a lot of technology easy to use and clean
I would recommend this to a friend - Pros mentioned:Ease of use
Cleans easy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the solid glass top for cleaning purposes. Easy to adjust
I would recommend this to a friend - Pros mentioned:Ease of use
Looks amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product looks amazing and easy to install. Cant wait to give the 30 day review to see the results.
I would recommend this to a friend - Pros mentioned:Performance
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent appliance - works well to date with no problems
I would recommend this to a friend - Pros mentioned:Design
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!! The cook top is awesome. We love it!!!
I would recommend this to a friend Complete Kitchen Upgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well.....after a complete kitchen redo....I purchased a kitchen appliance set....wasn't looking for Samsung; as i had a bad experience with Samsung Clothes Washer/Dryer set..... With that said, so far so good....time will tell.... My last range was over 15 years old.....so getting used to the new and approved technology was a learning curve.
I would recommend this to a friendNice stove top
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek. Very easy to install. Easy to clean. And love the touchscreen option.
I would recommend this to a friendScratch very easily
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It scratched the first week of use. It’s beautiful, but I don’t think it’s going to last
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Dlanie,
We can feel the dismay you have with this cooktop. We are here to help you in any way possible.
We recommend checking the resources below for steps to take on how to take care of your cooktop. Please watch the video and kindly click on the embedded words for more details.
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147270069), and it will help our team pull up your information.
^Rodel
Easy to use
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love cooking and with this stove love cooking even more.
I would recommend this to a friend
