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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $629.99

Customer reviews

Rating 4.4 out of 5 stars with 107 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the 30" Convertible Range Hood for its stylish design, easy installation, and powerful performance. Many customers appreciate its sleek black stainless steel look and say it looks great in their kitchens. The range hood is also praised for being relatively quiet on low settings and affordable compared to other models. However, some customers have mentioned difficulty in finding the recirculation kit for this range hood.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 107 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good Hood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches the range and looks great. Reasonable priced. Doesn't overpower the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. Nothing too fancy but looks great and works well

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Michael! We're happy to hear that this range hood works well for you! ^Ty Samsung

  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range hood. Quiet and amazing look with my kitchen and the cabinets. I love my appliances and my only complaint is Samsung customer service. They seem to not really stand by their products when you have an issue. Unrelated to the hood but my other experiences will cause me to pause in the future

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Sleek and sofisticated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice and has a very sofisticated feel and look to it.

    I would recommend this to a friend
  • Pros mentioned:
    Look

    Rated 5 out of 5 stars

    It’s great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good haven’t got it functional yet, waiting for circulating fan coming 11:18/19.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ally is always so helpful. I purchase a lot of appliances for my business and she always provides such great service to me. She also helped my choose an espresso machine and had so much knowledge in the machine and what it can do that I felt comfortable buying the machine. I recommend Ally and the appliance team to everyone that I can!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy for clean Very nice price Good quality Work good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My hood

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way it sits over my cooktop the only thing i wish they make the flute in different sizes rather then having to get a laser cutter to cut it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Duct cover is white not stainless steel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. The hood range we ordered is stainless steel. While the hood is stainless steel, The duct cover is white. It looks terrible together. We are building a new home and they weren’t ready to install it so I didn’t open it. I purchased this December 14th so I am outside of the return window.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear valued BestBuy client,

      To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store and check if the duct cover that was sent to you is the correct item.

      Have a great day.

      -Ernest- Samsung

  • Rated 3 out of 5 stars

    Short extension

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extension wasnt long enough so we require an extension kit that is $500 to purchase. Frustrating to spend that much money to use the piece i already purchased.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, ChelseaB.

      Thank you very much for your observation of our wall range hood. Rest assured that we are working to improve our products and services with the help of your reviews. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      ^Camille Samsung

  • Rated 4 out of 5 stars

    Sleek and clean

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has three fan settings which moves a lot of air when things go wrong while making popcorn. The light is nice too so that you can see what you are making on the range. Wish there were 2 brightness settings for the lights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found what I was looking for. I received in good condition. However, Best Buy Puerto Rico have always delays in the delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend this item

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price , it works great love it I recommend buying this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent range hood option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Self installation was a little tough as directions were a little contradictory but the actual product has been great. Fits in a 30" cabinet spot.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Not so great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but very loud and noisy. The chimney extension is not very wide as compared to similar units

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we are sorry to learn of the concern you expressed regarding your appliance. I am including a link to a helpful troubleshooting guide to support your concerns on the noise (https://bit.ly/3rJKTzh). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143955761) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Rated 4 out of 5 stars

    Range Hood Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Part of the hood had to be replaced because it came scratched. When the replacement arrived, it was fine. We like it and looks nice with our other appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to use and has many options than expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Range hood

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item did not fit the space in our house. It was too large. It does not apply for me to be able to rate it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Avoid purchasing from Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiple delays resulting in costs to a project, and the only compensation is a gift card to Best Buy. I will be avoiding purchasing anything from Best Buy moving forward.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      The experience is not what we expect from our customers. To better assist you with this, please contact the Best Buy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day!

      Chrystel Samsung

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased because of kitchen remodel. I love the black stainless look. I have yet to install, but I do love the size and function.

    I would recommend this to a friend
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