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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $539.99

Customer reviews

Rating 4.4 out of 5 stars with 107 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers love the 30" Convertible Range Hood for its stylish design, easy installation, and powerful performance. Many customers appreciate its sleek black stainless steel look and say it looks great in their kitchens. The range hood is also praised for being relatively quiet on low settings and affordable compared to other models. However, some customers have mentioned difficulty in finding the recirculation kit for this range hood.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 107 reviews
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hood. Stylish and dependable. Was skeptical because of price but great overall.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Hood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and modern, Samsung has hit the mark with this hood

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice hood

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black stainless looks amazing Fan works great with 3 different speeds. The led lights add a nice touch

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Bright hood lights and is quiet when the fan is on.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Useless Appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure if my review is really of the hood as I have not been able to use it. I ordered this in the store and was told it was a re-circulating hood. I was never told there was additional accessories needed. I called the location I purchased it at to speak with the rep that sold it to me only to find that location isn't taking phone calls. I eventually got to a person. After being transferred around four times and about an hour on the phone I was told the part was being sent to me. I provided them the part numbers I needed confirmed what I was being sent was the recirculating piece and charcoal filter and today I received a light bulb (part number not even close). I have now been on the phone for 52 mins again today and rep from Geek squad suggests an exchange for the hood that has already been installed in my newly renovated kitchen. So I now have hood that is basically functioning as a picture and a matching samsung oven that I also cannot use. I finally get to Paul who knows what he is doing and tells me that the part is an optional accessory that I have to purchase. I explained that I was led to believe the part was included. I was then told to go to the store and "plead my case".

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great vent for the new kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not overly complicated to install. Works great and one of the only black stainless hoods out there.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So elegant and easy to clean. Gives my kitchen whole new look. Couldn’t be happier. Good buy!

    I would recommend this to a friend
  • Pros mentioned:
    Look

    Rated 5 out of 5 stars

    Beautiful Hood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This looks great in our kitchen, love it! It makes the kitchen look very modern!

    I would recommend this to a friend
  • Pros mentioned:
    Look

    Rated 5 out of 5 stars

    All good in this hood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and works well. Bought as part of a matching set.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp look!!!!!!!!!!! Great product!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. Nothing too fancy but looks great and works well

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Michael! We're happy to hear that this range hood works well for you! ^Ty Samsung

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Sleek and sofisticated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice and has a very sofisticated feel and look to it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very Quiet and removes all cooking odors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hood and sleek and very quiet and gives the kitchen a very professional look.

    I would recommend this to a friend
  • Pros mentioned:
    Look

    Rated 5 out of 5 stars

    It’s great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good haven’t got it functional yet, waiting for circulating fan coming 11:18/19.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ally is always so helpful. I purchase a lot of appliances for my business and she always provides such great service to me. She also helped my choose an espresso machine and had so much knowledge in the machine and what it can do that I felt comfortable buying the machine. I recommend Ally and the appliance team to everyone that I can!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My hood

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way it sits over my cooktop the only thing i wish they make the flute in different sizes rather then having to get a laser cutter to cut it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Duct cover is white not stainless steel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. The hood range we ordered is stainless steel. While the hood is stainless steel, The duct cover is white. It looks terrible together. We are building a new home and they weren’t ready to install it so I didn’t open it. I purchased this December 14th so I am outside of the return window.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear valued BestBuy client,

      To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store and check if the duct cover that was sent to you is the correct item.

      Have a great day.

      -Ernest- Samsung

  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to go!! For my mom and most definitely loved it!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's awesome to hear, Adrian! Thanks for sharing. ^Jecca Samsung

  • Rated 4 out of 5 stars

    Sleek and clean

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has three fan settings which moves a lot of air when things go wrong while making popcorn. The light is nice too so that you can see what you are making on the range. Wish there were 2 brightness settings for the lights.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Short extension

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extension wasnt long enough so we require an extension kit that is $500 to purchase. Frustrating to spend that much money to use the piece i already purchased.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, ChelseaB.

      Thank you very much for your observation of our wall range hood. Rest assured that we are working to improve our products and services with the help of your reviews. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      ^Camille Samsung

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