Customer Ratings & Reviews

We purchased a new Toshiba smart TV. Price was great, well known brand and very easy to install and use. Very happy with our purchase.

Geek squad sub contrator that initially came to install were creeps and made me feel unconfortable.

The cooktop works great. A time saver for boiling water or heating things up. Love the quick clean up.

used a friends inductions and saw how quickly just boiling water was so I had to get one for myself!

Amazing cooktop. Sleek and really updated our kitchen. Installation was a breeze.

Great look. Wider burner is very versatile. Cooks extremely well.

everything works great, one thing to note it is very easy to accidentally hit the power button and turn the cooktop off.

I’ve been using this range for 3-4 months , first of all the temperature is not distributed evenly on the cooking surface . Glass surface got one foggy stain and multiple scratches even though I’ve been using pots and pans strictly recommended for induction cook top .

This cooktop is amazing. Boils water almost immediately.

This stove was fine until it broke 6 months after we had it installed; the induction hobs just kicked off with an error and stopped working. The contractor Samsung used to repair in-warranty was atrocious. 3 visits over the course of a one month period; he replaced every single part in the stove but still couldn't fix the issue. So after a month of not having a working stove, I finally negotiated with Samsung to get a full credit with Best Buy towards getting a replacement stove (this request took additional time). I would beware buying Samsung for any large appliances due to the poor service; they only had one guy in the entire Dallas Fort Worth area!

The only problem we had was a delayed installation. The installing crew themselves were very professional. It would’ve been helpful to know why there was a delay.

Love this cooktop, took awhile to learn heat adjustments with dial, Efficient, cooks nicely.

We are redoing my kitchen and shopped around for a good induction cook top!

Easy to use. Many safety features built in. Very good control of "heat" (energy)

$2000 cooktop. Burned wire smell. 10 days after warranty expired... Purchased whole set of appliances from Samsung. 2 items broken before warranty expired. This is 3rd one

We've had this for 4 years. While it cooks very well, the touch controls are mediocre. When it comes to heating pans and pots, the induction stove is remarkably fast. It only even slows down when two pans are sharing the same "circuit". That is, when the cooking surfaces are close to one another, the induction heating bounces back and forth between the two rather than offering continuous heating for both. It's annoying, but you learn to plan around it by using another burner. While the touchscreen seems to be of decent quality, in reality it is quite disappointing and evidence of wishful thinking by the design team. It's not useless; you definitely learn how to use it on your own. But after four years, you'll still have to be watchful in order to avoid accidental errors that happen because this thing was designed poorly. Samsung provided a cute magnetic knob that would seem to make things better, but it's pretty much useless since it's too difficult to use accurately. It functions mostly as a decorative piece and, for us, a refrigerator magnet. My verdict is you should get this stove if it's your only other option, and care more about how well it cooks than how easy it is to use.

Looks great...works great...love how fast it boils water. The smart connect app could use some work but that's not the fault of the cooktop. Kinda disappointed that it didnt have the magnetic knob as those are hard to find and very expensive to replace...the only reason it's a 4 instead of 5 is the magnetic knob missing

It looks good and can boil water in an instant but it cooks unevenly, needs to be watched because it sometimes changes the temperature on you, and the glass top has cracked twice

Amazing looks, great in boiling water fast. Pretty powerful. But impossible to operate due to controls issue. The controls are surface touch as well as they have one magnetic button. Both have issues. Burner control randomly decide to change setting from high to low, no one touching anything. When water spills when you are boiling something the cooktop entering a state of full paralysis, it freezes, no controls could be on or off. Nothing could be done with it for sometime until it decides to wake up and let me use itself again. Sometime 30 sec, sometime longer. It is difficult to change the burner setting, I am pretty versed in the latest technology, but it is bad design, they are not responsive. it takes 3 tries to set right temperature. I swear this cooktop has it's own personality, It is very stubborn!

I've owned my Samsung induction cooktop for 9 months. It heats up much faster than conventional electric cooktops, which I love. The burners hum, louder at high temperatures, despite the salesman's claims. The magnetic control is a great concept, but it doesn't respond accurately to turn the temperature of a burner up or down. My finger (digital control) sliding along the temperature gauge is just as inaccurate. Now, I'm noticing that the front burner on the flex zone does not work at higher temperatures. It clicks multiple times, then shuts off.