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Customer Ratings & Reviews

Your price for this item is $1,105.99
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The comparable value price is $4,319.99

Customer reviews

Rating 4.1 out of 5 stars with 230 reviews

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Rating by feature

  • Performance

    Rating 3.7 out of 5 stars

  • Cook Settings

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers recognize the 30" Microwave Combination Wall Oven for its user-friendly interface, versatile microwave functions, and attractive design. Many appreciate the steam roast feature for its ability to cook vegetables, fish, and poultry to perfection. While some find the price to be a bit high, overall, customers are pleased with the oven's performance and appearance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 230 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this unit The guys at the store did a great job helping us find the right stuff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves the versatility of this product, would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Wonder Oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave and oven combination (Flex Duo) from Samsung is an amazing oven. Microwave with a heating element to brown/broil and microwave. Bottom oven separate with tradition bake and convection options and the ability to Steam the food. Really is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm not the cook, but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not the cook, my job is to sit in the kitchen and pour the wine for my wife and myself. It's fun to see what she can do with these appliances compared with the old ones. It's like entering the space age, and my wife says it's easier than using the old ones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy your appliances somewhere else

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy from Best Buy if you're under a tight deadline for a home build. We purchased the items on September 8th. We set a date of November 15th, Best Buys driver called in sick that day so our appliances never showed. The rep on the phone rescheduled for a date a couple weeks away on November 25th. I called to confirm that they were coming. I missed Thanksgiving with my family, while waiting at the new build for the appliances. No call, no show. I don't think the rep scheduled it at all. No we're trying to find a trailer big enough to fit all the items so we can drive the 154 mile distance to go pick up our over $7k order so that we are not delayed with getting into our home. You can't call the store to get ahold of anyone, you get to talk to someone in India for all of your problems and they basically just lie to you to get you off the phone. Worst service ever. Buying from them was a terrible decision that we greatly regret.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this concern, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. Call any day between available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.

      Have a great day.

      ^Aloe Samsung

  • Rated 5 out of 5 stars

    Great Option, Great Value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combo wall oven. We love the options offered both for conventional and microwave. I just tried the steam option for a pulled pork and it was amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing features well designed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive, wide ranging features, tremendously flexible in the ways it can configured and used, and I’m amused every time the TV announces the oven has finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition to the renewal of kitchen and modern look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing combo oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This oven is amazing. The microwave even acts as a broiler/air fryer. This thing is amazing and has been working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team who delivered our product did a great job. Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great oven/microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful item, cooking with this tool is easy and fast and the kitchen looks great with this fixtures. I think was a little expensive when I bought, but now I'm sure the price is very accurate for what you paid thanks

    I would recommend this to a friend
  • Cons mentioned:
    Microwave

    Rated 1 out of 5 stars

    Worst purchase ever!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this oven for 2 years and 1 week. The first time and only time I used the self clean option was a week ago. It burnt the entire unit and it is useless now. Samsung won't cover anything since it's 1 year out of warranty. Biggest mistake of my life. Could have burnt my house down.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      I’ve had a chance to review your complaint, and I’d like to apologize for the microwave being burnt. Thank you for taking the time to share that with us so we can make it right. This matter is something that our team at Samsung doesn’t take lightly.

      To further assist you, please contact us with the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      When you message us, give them this number (1144838165) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Steam roasting is awesome

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I roasted a chicken with the steam roast feature and it came out extremely tender with a crispy skin. Still have many features I need to try out but pretty impressed so far. Microwave is very large.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and modern

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this unit it has a lot of gadgets to explore but we are getting use to it. Great buy and with total tech support the geek squad warranty has us covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave oven and wall oven combo

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent combo, very efficient, easy to use and clean. Love it.

    I would recommend this to a friend
  • Cons mentioned:
    Microwave

    Rated 1 out of 5 stars

    Homeowner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung does not stand behind their product TV okay appliances No Good 3rd microwave combo oven to be installed again on Oct 31 installed new one after waiting on product Sept 26 No Good microwave failed to heat up sorry staff from Samsung along with product

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate you taking the time to leave us a review about your overall experience with the installation of your Samsung microwave, LeonBoone. We're here to help.

      To better assist you, please get in touch with our Samsung customer service department at Customer Care: 1-800-726-7864 (1-800-SAMSUNG), so we can answer your question or transfer you to your local store to answer your specific concern.

      Thank you!

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Samsung Appliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks fabulous. Highly recommend it. Also, thanks for the great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look,technology,Combi Oven--ease of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looked at everything on the market-best overall value and solid built Combi Oven allows to introduce moisture into oven cavity Slow Roast-Sync with App-Technology of cooking!!-

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this smart oven!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This oven is incredible! It has everything from air frying to steam roast to smart controls that you can set from your phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product!!!! Cooks evenly.. convenient 2 in one oven on bottom! My sales Person Deliz was the best to work with!!

    I would recommend this to a friend