Customer Ratings & Reviews
- Model:
- NQ70T5511DG
- |
- SKU:
- 6394683
Customer reviews
Rating 4.6 out of 5 stars with 44 reviews
(44 customer reviews)Rating by feature
- Performance4.7
Rating 4.7 out of 5 stars
- Cook Settings4.8
Rating 4.8 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the ease of use and quality of the 30" Microwave Combination Wall Oven with WiFi. Many appreciate the modern design and the clean look of the stainless steel, as well as the useful WiFi feature. However, some customers have reported issues with the microwave's heating function and the oven's heating time.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and size is perfect. Content with purchase
I would recommend this to a friend - Cons mentioned:Heating time
Rated 5 out of 5 stars
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product. strongly recommend. take little more time to heat up with top broil
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Samsung wall oven / microwave combo
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my oven/ microwave combo, looks sleek and works great.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Oven
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing product! It’s very user friendly.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This really like it , easy to use but little expensive
I would recommend this to a friend Rated 4 out of 5 stars
Nice unit but bottom louver panel is too wide
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit but the bottom panel does not work. It came with two and both are 1/8 to 1/4 inch wider than the oven. When installed, it how's and does not pay flat.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and kitchen looks amazing wife’s loves it
I would recommend this to a friend - Pros mentioned:Appearance
Rated 5 out of 5 stars
Micro/oven combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely beautiful appliances. We love the modern look
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device to use very nice looks, easy to use and cook
I would recommend this to a friend Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful oven micro combination. Looks and works great!
I would recommend this to a friend- Cons mentioned:Microwave
Rated 4 out of 5 stars
In wall combo oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other than the glass in the microwave cracking, it’s been good.
I would recommend this to a friend - Cons mentioned:Microwave
Rated 3 out of 5 stars
Stopped working after 1 year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this unit for just over a year & the Microwave stopped working! I loved it and it worked great until now. This is, it's just over a year and it's not covered by warranty anymore.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Pomorod,
Thank you for reaching out and sharing your feedback about your Samsung microwave. I understand you're having an issue with your microwave as it stopped working after one year. We are saddened to hear that it's not covered by the warranty anymore. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001963/ to guide you if your microwave is not heating or has stopped working.
In case of repair or replacement, please check this link https://www.samsung.com/us/support/service/warranty/NQ70T5511DG/AA for the warranty coverage of your product.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144718742.
-Noraina
Rated 5 out of 5 stars
Great online service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I inquired online about delivery dates and ( I forgot the associates name) the associate that assisted me was very professional and courteous. Appliance came back sooner than expected and in good condition.
I would recommend this to a friendRated 5 out of 5 stars
Combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the combination frees up counter space by not having a microwave. The black stainless is fantastic
I would recommend this to a friendRated 5 out of 5 stars
Nice looking unit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am remodeling the house that this is going in and haven’t installed it yet but its nice looking and arruved on time!
I would recommend this to a friendRated 5 out of 5 stars
micro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great matching price in the store, we did not use it yet, so will update soon
I would recommend this to a friendRated 5 out of 5 stars
Microwave and Oven Combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave and oven combo is gorgeous and cooks to perfection!
I would recommend this to a friendRated 5 out of 5 stars
Great oven and microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really love the look and function of this oven. It works great.
I would recommend this to a friendRated 3 out of 5 stars
Not what I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The interior is smaller than a regular oven and it has less features than my stove which I have had since 2015. I bought it online. The bonus us that it is elevated. I nolonger have to bend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TecaH,
Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
^Chrystel
Rated 2 out of 5 stars
Delays delays delays
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I placed my delivery, I was told the product would be delivered within a couple of days. It has now been pushed out three times and over a month later, I still don’t have it. I have had to reschedule my contractor three times now too, and as of now, not even sure when it will be installed. The product may be great but that’s yet to be determined. The gentleman who measured and helped with the actual purchase was great though!
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to get a status update about the delivery of your wall oven.
Have a great day.
-John














