Customer Ratings & Reviews

We love our new oven. For the price and quality it was well worth the purchase. I love the smart things feature of being able to work the stove remotely.

I have been looking for a compact sized double oven for a while. I didn't want to have to start cutting my cabinets to fit a full size and didn't like the style of only compact one I found (GE) that wouldn't match my black stainless steel appliances. Then I saw this. It is the best of both worlds. I normally cook one thing at a time and this works great. Convection is amazing as is the normal bake mode. But the real treat is when you want to cook 2 things at the same time. Slide in the divider and wallah it is a double oven able to cook at 2 temps (within a reasonable range).

Preheats quick wifi doesn’t let more then one phone to connect.

This oven is awesome. Functions great other than the screen will randomly shut off. Then i have to wait for it to reboot.

Gorgeous oven. I gave it 2 stars because the initial oven was dinged up and called for a replacement and this one is even worse.

We searched and searched for what appliances would work with our sultry black kitchen. Other brands didn’t offer a side by side refrigerator / freezer without moving up price points exponentially. We bought the whole slew; refrigerator, 36” Gas Cooktop, 30” Wall Oven this review is for, dishwasher, and the range hood that connects to the cooktop via BT. I have to say it was a hard choice and I never thought my six figure kitchen gut would have Samsung appliances (more like their new owner, Dacor). Samsung provided the value of the chef collection at a slightly lower price and with more features present than missing in comparison. My knobs are blue all around. The colors all match. So regarding finish and quality I’d say I’d give it a 5/5. Installation into a new kitchen cabinet custom built for this unit as when we wired the house the original planned for the kitchen to remain on the other side of the house. Just a small change, right? Where we would have the cooktop mounted above the oven and the oven below; a more permanent, professional look, than a freestanding range IMHO. We ran 30AMP 10AWG wiring as we had already purchased the single oven...thus, we could not purchase either the double oven. The single oven with built in convection microwave. And were left with this model, and Samsung’s MASSIVE LACKING of microwaves that are 1) high quality, 2) meant for built in installations, 3) have convection and capacity ( we gave up the former and after a custom cabinet front was made it’s good enough—I’m a perfectionist). We would have bought an entire new unit if that’s what was needed to get the double oven/ convection micro if that’s what it took at the time. However, the flex duo, hidden heating elements, and ability to truly have two ovens in one (and it actually works for baking). I’ve now found no need for four ovens if you consider the double oven is four flex duo is ovens. In writing this review after about 6 months of use. Including a massive thanksgiving turkey, meal, daily and frequent use from baking minced pies and fresh pizza dough to roasting and broiling. All oven functions and the convection function (especially with each “oven” having a fan—so two fans with the ability to operate independently)...really does a great job and I have zero complaints about the quality of the oven, the high quality/heavy racks—including the center rack for sliding things out, and all of the other features you’d expect of an electric convection oven...that’s found in a custom home. Features present but yet to be tried include the two “Healthy” and “Gourmet” cooking options. I just haven’t found a need but it’s amazing how beautiful the screen is. When it’s on. In order to preheat the oven from your phone or Bixby/SmartThings app the dial has to be manually set to “Smart”. Annoying when you want to preheat the oven from the couch because you have a smart oven but the dial isn’t manually adjusted to that position. The clock is a nice touch and it’s nice to have appliances that you never have to sync or have the times differ as they update OTA. But it’s only present for random intervals and goes black. I had to include a picture of the custom, albeit, simple microwave and oven trim kit we had made. When the oven installed and the microwave. Nothing works together. I cringe a bit that I had to settle for the aesthetics of this microwave but it was relatively cheap. It’s massive. And with such a lovely kitchen. The microwave should be hidden not highlighted. One day we will replace with a built in coffee/espresso maker or some other kitchen gadget....but I wanted others to see despite the HORRIBLE trim kit that doesn’t fit a custom/ standard dimension, oven cabinet, that Samsung makes a reasonable duo of appliances which can be trimmed out to reasonable and maybe even more of a custom look. Neither are as shiny as the picture makes it seem. The appliances have a black / matte / almost anodized appearance. And don’t show fingerprints or dirt really. Long gone are the days of leaving the door open to cool it off or warm you up. Advanced fans blow silently until the oven is returned to “off” and cooled down. Pros: -Gourmet electric oven with true “flex duo” (single but double oven capabilities) for baking totally different things at large gap temps. -Price, Color, Matching Appliances, read comments on microwave -More features “Healthy” and “Gourmet” recipe screen with step by step instructions. The ability to send recipes to the appliance. Able to use SmartThings app. -Has all the features you could want. Probably the best wall oven you can buy right now. My last con is about cache but the pro is that it lives up and performs as good or better than some of the brands listed below. Cons- -Occasionally, randomly reboots. Although it rarely happens. Fear not. If it does during cooking it retains the features and settings. I wonder if it’s something about protecting the LCD from high temps. -In order to use the “smart features”...preheat whilst away. One must remember to adjust the manual knob to “smart cooking”. -Steam cleam is great but it’s not the same and not a replacement for traditional oven cleaning (smelly/hot). -No matching, separate, convection microwave. Thus, if you have 30AMP / 10 AWG. This is the farthest you can go in the lineup without upgrading wiring. -Samsung doesn’t resonate to me (or people checking out my appliance quality) as Thermador, Bosch (before it became mainstream and budget offerings), Miele, Asko, Dacor, Wolff, Viking

Samsung has produced an exceptional product. Lots of features and designed very well. Only issue we've had so far is breaking the oven in. It has taken several sessions of heating the oven to get rid of the awful smell produced when it heats up. The manual states to heat at 400 degrees for an hour. That's not nearly enough. Filled the house with awful smell. Had all the windows open and an exhaust fan running. Seems to be OK now .

Buying this Samsung wall oven from Best Buy was the best decision: the sales staff was smart and not pushy, the installer did a perfect job, and the oven has made the best chicken, roast, cookies, brownies, etc that I have ever made. This is my first convection, and it has 2 True heaing fans. This cooks meat without it losing any juices. I used trial and error and now have it down to a science. Great food in quick time, the oven is beautiful and very well made. I did turn the volume up in the settings, and also extended the clock display time, both very easy to do. I took the 3rd rack out and just use 2. I also use parchment paper cut to the pans to line food for easy cleanup. I am so happy with this oven!!! My family/friends are extremely happy too!!! Samsung bought Dacor (very high end) and this oven shares the quality of touch screen, slow close door, heavy duty racks, beautiful interior, superb cooking ability..

Bought this oven because I was told I could cook at two different temperatures. Directions that came with oven don't help. Tried the Geek squad and they didn't know anything. Got transferred to Samsung and they didn't know anything. Love the oven but would really like someone to explain how to set two temperatures.

We chose this oven for our kitchen remodel so we wouldn't have to get 2 full-size double ovens. With this unit, we have 2 ovens or one large oven. If you're just cooking a casserole or one small item, use the divider shelf and only heat up HALF of the oven space instead of an entire oven. It takes less than 8 minutes to usually heat up either the upper or lower oven to 400deg. Controls are easy to understand and program it. I haven't come near to using all the features this unit has, but the ones I've described above are enough sales points for us.

Two main complaints: 1. When cooking in duo mode, you cannot have both sections using standard “bake”, one of the sections has to be convection. 2. You cannot remote control the oven unless you have manually selected the option with the knob. So, if you decided to buy a take and bake pizza on your way home and wanted to preheat the oven, you can’t unless you had manually turned the knob to smart oven.

My first time to replace all of my kitchen appliances and upgrade them. This Samgung oven exceeded our expectations! Love being able to cook at 2 different temperatures at the same time that it heats up extremely fast, cooks everything evenly, It looks like a sleek expensive oven. Would buy again.

I love the controls that adjust the temperature by 5 degrees. It has more features than I have ever had in an oven. We are very happy with our purchase.

a bit complicated. but very sleek looking product. well made and top quality. Expensive product also, but you get your monies worth!

We replace an old oven which seemed to be from another era, this is modern and functional, looks pretty good too.

I do love this oven. I searched for months and it is the only oven that has all of the features I wanted. I bake a lot of breads, love the steam bake and bread proofing. I do a lot of dehydrating in the summer, and am looking forward to using that feature. I love the gliding rack, especially when baking ciabatta bread on a pizza stone. I haven't tried the temperature probe, but that's a nice feature. Love the dual flex when cooking using separate temperatures, or just using the upper or lower oven. And, it's beautiful. But, I've had a few service issues already and just bought it 12/16/2018. I keep getting a door lock error, C-d1, and now sometimes have to force it open. I'm also having concerns about the display heating up after the oven is turned off. The fan should run and release the heat as it cools down the oven, but it stops cooling around 350 degrees. I can bake for hours and the display panel stays cool, just gets hot and stays hot for hours after the oven is turned off. I've also had a few random reboots and a solid white screen, requires a power off - wait a few minutes - then power back on. But... I still LOVE this oven. I must say, thus far Samsung has been fairly good to promptly service. I've had technicians out twice, the last ordered a new door and some type of sensor. However, the parts are due to be replaced on 02/16/2018, but I keep getting calls from Samsung, offering a store credit (minus sales tax) instead of replacing the parts. I would prefer it being fixed or replaced, and as new as this is, replacing it sounds like a better option to me. Samsung isn't offering a replacement and BestBuy doesn't have it for me to re-purchase. I live 30.5 miles from the nearest BestBuy, so trying to buy online is difficult when out of their delivery area Trying to contact the store is almost impossible to get anyone on the phone. So... this is a mixed review about the oven and BestBuy. I don't want a huge store credit if I can't get the same oven or one with the same features. And yes, I would buy this oven again. I love it that much, just hoping I got one of the bad ones and will have better luck if I am able to re-purchase it.

I purchased this cooktop because of the appearance and the Samsung quality. All my appliances are Samsung and wanted to stay with the same for my new cooktop

Bought this Samsung BSS Oven to go with our new kitchen remodel. The problem we have been having with is: 1 - Samsung appliances do not work well with Apple products. Geek Squad had to set up on their Samsung device, so that we could manage on our Appled devices. 2 - Oven reboots frequently, so you have to wait about 5 minutes for the full hard reboot to cycle through. 3 - Mis conception for the dual oven function. It allows you to use dual temps, but only in Convection mode. This was one of the reasons why we purchased it, but that MAJOR detail was left out. Aside from those frustrations, the oven works well. The Black Stainless Steel is so beautiful and we love the blue glow light on the knobs when the burner is on - good safety feature.

Good quality, user friendly, easy installation, good installation information

This oven was top rated in Consumer magazine. Installation was easy. Heats very even and warms op very fast. The 2 sections allows me to bake at 2 temperatures. The steam function is easy to operate and is wonderful for bread and cake baking. Oven heats very even. Combination of traditional knobs and touchscreen makes the operation very intuitive. The Wifi function is great ad it text me when the cooking is done. Can also be operated remotely fantastic oven. We use it every day.