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Customer Ratings & Reviews

Your price for this item is $1,699.99
The previous price was $2,339.99

Customer reviews

Rating 4.4 out of 5 stars with 608 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the spaciousness of the refrigerator, with ample storage and adjustable shelves. They particularly appreciate the four types of ice the ice maker can produce. While some customers experienced issues with delivery, cooling, warranty, and installation, many are pleased with the design and capacity of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 608 reviews
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    Appliance envy averted!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an old timer, not easily impressed, certainly not by an appliance, but my husband and I, after having this refrigerator for a month, are still saying “I love this refrigerator”! The interior space is great, the full bottom drawer allows us to easily see the cheeses and meats for which we’re using it, and best of all, the two ice makers ! We honestly didn’t really take note of that feature, or give it its due credit, when we selected this refrigerator/freezer combination! Now, we’d never consider buying another without this and are recommending it to everyone! We live in Texas, always carry a water bottle and we use a lot of ice! The convenience of filling our water bottles from the ice bins in the freezer vs. the external dispenser, saves so much time! Just love this refrigerator/freezer!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    2024 Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new refrigerator. It has plenty of room for everything we want to keep cold and is much easier to organize than our old one. Four different kinds of ice is handy! But as members of the older generation, we would like manual controls for setting temperature, etc. in the refrigerator as opposed to an app.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice maker

    Rated 5 out of 5 stars

    Samsung French Door Refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! The large capacity is amazing, we have never run out of room even after a large grocery shopping day. Our favorite feature is the 4 types of ice that this refrigerator makes. We are very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Its 31 cubic feet is poorly laid out. More like 20

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this fridge. It was laid out similar to the one I was replacing. It added water and ice in the door that I didn’t have. The two types of ice in the freezer compartment sounded nice. And at first glance, the upper fridge compartment was laid out like what I was used to minus a little bit of space for the upper icemaker. But that shouldn’t have been a problem because my old fridge was 27 ft.³ and this one was 31. But due to the icemaker in the top and the plastic for the chute, the inside of the left door is not super useful for most objects. Some of the shelves are such weird little L shapes or the very bottom ones are practically unreachable as an adult. I can’t even see them when I’m standing in front of the fridge. The drawers can’t be removed easily without banging into the doors, because the doors don’t open wide enough. And my biggest concern is the shelf in the center is only adjustable to three positions and even at the tallest settings you can’t sit a gallon of milk, a 2 liter of soda or anything tall in the fridge at all. If you want to you have to use the little collapsible shelf that makes room for tall objects and block everything behind it. You also sacrifice more shelf space then for the shelf above. Also, the center shelf is in two pieces split, but you can’t adjust them to separate heights independently because they need to attach to each other. I’m finding very quickly that my flexibility in space utilization is very low with this fridge compared to my old one. I moved all of the condiments that used to live on my doors into this fridge and only 25% fit back on the doors. And most were too tall to fit on any of the other shelves either. You’ll just have to look at the pictures I included… the last one will be a picture of my old fridge which is 4 ft.³ smaller but when I put the same amount of stuff in it feels like it’s only 50% full. In this fridge, it feels completely full like there’s no more room.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Nick, we care about improving the performance of your fridge. Let us help you out.

      This guide will help you maximize the potential of your fridge. Please click the links and hyperlinks for tips.

      Tips for an organized Samsung refrigerator:
      https://www.samsung.com/us/support/answer/ANS00084845/

      Samsung refrigerator shelf/drawer removal and cleaning guide:
      https://www.samsung.com/us/support/answer/ANS00063107/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147754009, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Design, Spacious

    Rated 5 out of 5 stars

    Best decision to buy from BestBuy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious Stylish Soundless Modern Design Energy Eff

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Best Fridge I have ever owned.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had mediocre/cheap refrigerators and finally decided to upgrade. Did a lot of research and had experience with many different fridge styles but this one is the best!! My favorite feature is the 4 different types of ice with the option to dispense or scoop directly from the freezer. Also I have always typically had side by side fridges, and it always lacked freezer space. This freezer is huge!! I barely use our garage deep freezer anymore! And it looks great in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Love my Samsung 31cu Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm amazed at the size of this refrigerator. The freezer is awesome, holds a lot more than I thought it would. The price was good as well. i went to buy a GE Profile and found this one which was bigger and $800.00 cheaper. Both products were on sale. I would recommend this 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Samsung double door fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious, contains lots of thing's and works great. Very sensitive to opening the fridge doors down for long, that reminds you to close it. I will highly recommend it to anyone with a large family size. A very amazing product. Frezer side well organized and stores a bunch of foodstuffs. Price also great sice i bought it when on sale. The amazing thing is that thay also added a gift gard on top of it

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great Refrigerator very poor service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Samsung Refrigerator and it's great. I wish I could say the same about Best Buy Customer service. I purchased the unit a month ago and the installer damaged my kitchen floor. After a month I have no resolution

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator my only issue with Best Buy is the gentleman scraped my new wood floor when I went to the store I was basically told call this number. They did not want to help or provide assistance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 31cu. ft. Good fridge repl 12 yr samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the fridge has done very well. the ice makers are on point. The top shelf is a tad flimsy so we make sure to put only light items on the left side but the most heavy items like eggs on the right. a couple of the shelves can be changed though we just kept the default layout it came with. The bottom ice maker and included a scoup that rests in the slot make for it to rest are great and we interchangeably go between the smaller and bigger ice on a regular basis. Small for kids and bigger for our tumblers. The water dispenser is nice and quiet. We like the door alarm and the connect to wifi used to alert the app whether a door has been left open and when it's closed. The fridge does not get very cloud. so far, we have not seen the past issues with the top icemaker but it's still new to give a better judgement on that. We did get the warranty in case something happens. the bottom freezer has a lot of space and we like the fact that the drawer in the freezer can be moved to get to what's below it. Parent benefit: Front doors are magnet friendly Any controls for refrigerators on on the inside right door as well as any controls for all 3 ice makers

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    A Stellar Kitchen Addition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge was our first new addition to our kitchen makeover and has been in use since day one. It’s capacity is amazing and it’s organization and utilization of every space inside is genius! Who thinks this stuff up? We are looking forward to many years of care free food storage!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    Best frig ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome frig! Love the 4 types if ice and 3 ice bins! Huge 31 cubic feet of storage. Super happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Space

    Rated 5 out of 5 stars

    Love the fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge lots of room and my wife loves that it makes the bite size ice too

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Frigde

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge it is veryspacious, it has a different compartments

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Mom refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator refrigerator is spacious and convenient. I love that you have the option to fill your cup with ice are to open the freezer and grab a scoop when you need extra. The deli drawer keeps everything so convenient to when you’re making sandwiches. You just popped that drawer open and everything’s right there so the kids can’t say mom where is the lunch meat?

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Best refrigerator ever !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This French door style offers 4 different types of ice which will be used indefinitely during the hot Texas summers ! The lower section freezer has 2 spacious drawers. WIFI technology. Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Samsung 31 cu. ft. 3 Door French Door Smart Frig.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned Samsung Refrigerators before but this is my first French Door Smart Refrigerator with 4 types of Ice. I really like it. It is very spacious and the 4 different Ice it dispenses is great.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box . Got a great deal. It said it was fair condition but literally have only seen a baby sent on btoom stainless . 1200 discount for that ? I will take it. Makes 4 different types of ice and has a ton of space for everything. Measure your space though this is a big one.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice maker

    Rated 4 out of 5 stars

    Samsung ginormous refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing bad to say. Its huge. I love having so many different ice options too!

    I would recommend this to a friend