Customer Ratings & Reviews

Great picture and sound just a little bit slow when changing apps.

The TV was very easy to set up, and it works great.

Great picture. For what I needed in the bedroom it is the perfect size. Setup was a bit tedious, but once I got through it TV works smoothly.

I like the value. The size is perfect. The picture is great.

The device is easy to carry and not roo big. It's sleek design is what made me purchase it along with the amount of storage.

I purchased this Samsung Smart TV from Open Box. It is in excellent condition, consistent with the description. I can’t find any scratch, dent, etc. I performs perfectly. I will consider Open Box items in the future. I highly recommend this smart TV and Open Box.

this is my 2nd samsung 32 inch tv the last one lasted 12 years it is in my kitchen and is on over 12 hours a day. the picture quality is excellent. set up was very easy. every product in my house is samsung. i will buy another 32 inch if i have to if i live that long.

Great Picture terrible remote very small. need fingers of a 5 year old, buttons to close had to buy another remote. But the thing I hate the most is how slow it is. they must have found a processor from the 1900's. I OWN 4 SAMSUNGS these 2 are the worst and yes I did updates and all the other trouble shooting. no improvement. may return both and look for another brand. ONLY ONE HDMI the other is a ARC.

Perfect choice for our master bedroom. Brightness and clear picture make it so easy to see. We were way overdue for a new TV.

Interestingly this is the first time I have needed to replace a TV that quit working. I can't complain, in fact I bought another 32" Samsung. My TV was very old and worked perfectly until the day the picture quit. When I went in to Best Buy I knew what I wanted and the salesperson who first approached me didn't try to sell me something different. I appreciated that and was in and out of the store within a half hour. New Samsung working beautifully. Thank you, Jeanne

Great picture quality but the audio could be a little better (need volume about 40% to hear across room). Picture comes on very quickly! The remote DOES HAVE numeric buttons (so many TVs these days do not have numeric buttons on their remote; and that is very inconvenient when using OTA digital channels). I have not used the Tizen smart connection so I cannot comment on that feature.

Amazingly easy-- Best buy--Samsung TV purchase 1.)ordered online, 2.)picked up 3.)attached to wall. .. whole process = 5-10 minutes.

Love the clear pictures on both my screens. I'm very happy with my Samsung and my Insignia TV. Thanks I'm very happy.

Its not bad, picture is nice, remote is delayed. The free Samsung plus tv stations are nice, thats what makes the tv worth the price.

Wonderful picture. I am not too good at using all the options being old and technically challenged. First smart tv I have had.

It is a good tv with Bluetooth so no more having to use earphones. Picture is nice. It is light and small enough to fit our bookshelf

The Samsung TV works fine. The biggest problem is that it only has two ports for video input. We have inputs from the local cable TV, our DVD player and Roku. So we have to keep switching the cables for Roku and the DVD player.

I ordered online from Best Buy and it was delivered the next day. Great little TV for my office! The picture and sound are the high quality you would expect from Samsung. The price point is really good also for this size and quality.

The TV was purchased to use in the bedroom. It fits perfectly in the dresser cabinet. The picture is clear and it is a good buy for the price.

So the tv is pretty awesome. It lacks an output (jack, usb or bluetooth) to add an audio device, but its own speakers are okay. Buying an open box device was not the best. I placed an online order from a local store, paid via paypal. About 1/2 hour later, Best Buy cancelled my order. When I was notified, I decided to place another order for the same tv. It went through just fine. I'm in Oakland, CA, and the tv came from Chicago. Shipping was fine, took a few days. When the tv arrived, it did not come with a factory remote control. Since there are no controls on the unit, this made using the tv almost impossible. I was able to borrow a remote from a friend, to make sure the tv worked, then the Best Buy web site could not solve my problem. When I finally got to chat with a human (I presume), I was directed to go to the local BB store and show them my paper work to get a remote. That part was seemless (kudos to the staff and manager in the Emeryville store...), but it was kind of a nuisance to have to go to the store to get a remote, because whoever packed and/or inspected the open box tv did not think to include a remote control......