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Customer Ratings & Reviews

Model:
UN32J5500AFXZA
SKU:
4380083
Your price for this item is $199.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4.7 out of 5 stars with 7512 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it "awesome." They also appreciate the easy setup process and the affordability of the TV. While many customers are happy with the smart features, some feel they could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 7,512 reviews
  • Pros mentioned:
    Picture quality, Smart features, Smart tv

    Rated 5 out of 5 stars

    Great TV for small areas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this 32" TV in my bedroom. It is large enough to get a good view but not too large for the small room. Great picture quality AND sound. This model has a quad core processor that provides excellent performance, a huge improvement over the 24" & 28" models. The Smart invterface is easy to navigate and it is nice to have the Smart functions and wireless networking in a small package.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    I Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have 2 other Samsung TV's in my home because they are reliable, easy to setup and easy to operate. This 32" Smart TV is no different. Netflix and HBO GO are 2 programs that I use and both are easy to program in. The TV is lightweight and just the right size for a bedroom. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Excellent TV for Bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our main TV is a 40" Sony (from Best Buy) in the Den, and we are still thrilled with it after a year. We wanted a 32" (better fit) for the bedroom, but Sony had fewer options at Best Buy, so we looked at Samsung. The Best Buy employees are always so helpful and we like that they are not on commission. We read reviews and this one was a great sale price at $100 off. It was easy to set up, is a perfect fit, and we are extremely pleased with the picture and sound for our smaller bedroom area. We are so glad we purchased it; it connected easily to our mini-Genie for Direct TV. We previously had an old cathode ray TV in the bedroom, and what a difference! Would highly recommend to our friends or anyone. Definitely worth it! One note-it might not have been big enough or had the greatest sound for our larger Den area, but for the bedroom it is absolutely perfect! Also, this Samsung does have a 1080 resolution and is a SMART TV, making it even better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Excellent Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and the smart TV technology is useful for more than just broadcast media. Services like Netflix, Hulu, Amazon, etc. are available. We are using this in our 5th Wheel RV and have it mounted on a wall swivel mount. It's very lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart features

    Rated 5 out of 5 stars

    Great Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 15+ year old Sony flat screen finally went kaput! Always purchased Sony! Purchased a Samsung 55" curved loved it so much had to purchase the 32" for parlor! Unfortunately cabinet will not hold anything larger! Picture is great! Features are great! Extremely easy set up!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will look different, but I have been a big Sony fan for years. I compared several brands in this size and price range for quite some time and tried to make myself like a Sony product and couldn't. I use this as a computer monitor, gaming display and movie/television display. It is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Styling and good energy saver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this to replace my Insignia 32 inch t v which got damaged after approx. 2 years of great service. I also want to upgrade to smart T V but did not like Insignia Roku TV, a separate remote for Roku required :( . In default energy saving mode: 1.Picture quality is better on the Insignia 2. Insignia still has the edge, with 60 watts while Samsung consume 65 watts, which is still good compared to other brands i have previously tested. Only thing I did to the Samsung so far was to change to energy saving with on click. Not sure if I can adjust the back-light (I can see the setting but won't let me adjust it) on the Samsung which I can do on the Insignia. A regular watcher wouldn't notice items 1 & 2 so Samsung has the overall edge due the user friendly smart TV with a SINGLE REMOTE. Would I do this Insignia-->Samsung replacement again? I don't think so. Have two other 5 yr-old Insignia remaining. Price difference suks.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found my new tv to be excellent. Bright crisp colors, good sound, nice size. Perfect for me...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Perfect for the bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to put a tv in our bedroom. This was the perfect size, it has the great picture and we like the sound. The smart tv feature allows us to watch Netflix as well as pretty much anything else we choose. This was a great choice for waht we wanted it for.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 4 out of 5 stars

    Good Smart 1080 p TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV for my son, the picture is amazing and easy to set up, the color is excellent and the sound is perfect. I like the Smart TV apps even though I have not used them all yet and I like the gaming mode. I like the smart hub button and the light button on the remote control. I like that the TV has 3 HDMI inputs. I really don't like how short the cord is, it needs to be a little more longer. I don't like that I have to plug into a extension cord to play the TV and plus I don't like the stand the quality is cheaply made.That's why i'm giving this TV 4 stars instead of 5.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Smart TV makes me look smart!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, full screen picture, easy setup, beautiful color and great remote! Love the ease of watching Netflix on this TV in addition to my regular channels. Excellent price for a smart TV!! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Wonderful TV for a motorhome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the clarity of picture, the sound, and the ease of use of our Samsung Smart TV. Since this is an addition to an older motorhome, size and weight were a huge consideration. We were so lucky to find these in combination with excellent viewing quality!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I bought a Samsung is because I have other TV's by Samsung. I like the product and they have a great picture. I needed a smaller TV and this was perfect for me.. Great picture and was easy to set up. Full 1080p. The sound is pretty good also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Smart features

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp picture and super simple to set up and use. Very intuitive; we unpacked it and were watching it in a matter of minutes. Smart features are all we hoped. Sound is even good. Very happy with this TV. No complaints whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Easy setup for trustworthy TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a Samsung TV for several years, so picking this new one was an easy choice. It's tricky to pick a 32-inch TV. I could tell the 1080p offered a better picture. I felt that going forward, it was important for it to be a smart TV, so we could connect it directly to the Internet. (Some TVs aren't.) I ended up with this model because it has the quad-core processor and three HDMI inputs, versus a dual core processor and two HDMI inputs on a lesser model, because a salesperson said the quad core offered faster buffering if I ever go to watching things on Netflix or other such services. By the way, the salesperson left it up to me. He did not try to upsell me--just outlined my choices. I like that. Once I got it home, it was no big chore to get the TV assembled, connected, and running.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wow, excellent TV & features. BUY it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this TV. Excellent all the way around. Love the Roku feature. Picture is so REAL. Perfect size for bedroom however features and picture made for main TV. The price makes it a steal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV a smart purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any TV should have good video and audio. This one meets those standards. But the extras are what makes this a great buy. It's smart TV features allowed easy WIFIconnection and supplies all the streaming features that obsolete my older streaming devices and their associated remotes. It has a button that brings up a row of icons allowing me to select a streaming source that includes all the usual ones Amazon, Netflix, etc. Its abitily to stream is also much better than my older ones, as it buffers faster, and does not have to pause in the middle of a movie to rebuffer. An additional unexpected feature is that when I power on the TV, it automatically powers on my Sony surround sound system and links to it. Powering down is the same, as the power switch on the remote powers both off. This feature eliminates having to use yet another remote to deal with the surround sound system. I recommend this for anyone who wants a smaller smart TV with great picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Smart tv

    Rated 5 out of 5 stars

    Perfect Office TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and quality for my office. Fits on the top of my roll top desk. Easy to set up and use. Great color quality and sound. Love the ability to set the mode immediately from the screen. Love this smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV because I needed to replace an older Vizio 26 inch that I had in my bedroom. I wanted to go a little bigger this time and also wanted a smart TV so I could watch Netflix. The picture is great and the Netflix has worked perfectly. I set it up over WiFi because my house isn't wired for cat 5 yet and it has worked just fine. My router is on the same floor probably about 30 feet away. I've only had the TV for a few months but so far am quite pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Neat TV for smaller room,home gym

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the ease of set up.Neat remote.Picture quality is very good .It looks sleek and does not occupy much space.Great buy for the price.

    I would recommend this to a friend