Early Black Friday DealsNew Doorbusters every Friday.Shop now

Skip to content
Gift Ideas
26 Cypress St
Williston, VT 05495
Open until 9 pm
Find Another Store
Main Content

Customer Ratings & Reviews

Your price for this item is $474.99
Clearance
The comparable value price is $499.99

Customer reviews

Rating 4.1 out of 5 stars with 118 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 32" Class The Frame Series Full HD Smart Tizen TV's picture quality, describing it as beautiful and great. They also appreciate its design, calling it absolutely beautiful. While some customers find the price a bit high for the size, others are pleased with its size, finding it perfect for small living spaces. The flush mount design is also praised for its clean lines and great picture.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 118 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Ms

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. High pic quality and sound. Light and when off you can set ut up to look like a picture frame.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly Recommend

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Frame is a great TV. Picture quality is outstanding for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Be on your toes.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and sound. Directions that come with the TV leave a lot to be desired---scant.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing pictures

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quality looks just like a picture frame on your wall. Perfect for bedtime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size for a bedroom but menus are slow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panel looks great and audio is awesome. But for some reason the software has been downgraded. I also have the 42 inch frame and compared to that this 32 inch version comes with a deprecated version of the smart tv software. Annoying because it is really slow which can only mean one thing. They used a slower CPU/GPU in this small version. If you can afford it get the bigger one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung frame 32”

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean lines, flush mount, great picture. Installation by geek squad was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    32" The Frame TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV....Like the fact that it looks like a picture on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV artwork EVER

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and great looking ...funtions well and has a beautiful picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture and I love the ability to upload my own pictures

    I would recommend this to a friend
  • Pros mentioned:
    Tv design

    Rated 5 out of 5 stars

    Mini art gallery

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tv for the size, good buy and worth the price For sure

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough, excellent picture and exceptional sound

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Frame Oled

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV. Picture is great. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LOVELY ADDITION

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful tv and the special order frame just makes the TV!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for RV!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, fits perfect in my RV. No additional Mount needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for kitchen space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely live how it disappears into the room. The install was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great small tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv works perfectly in my small den, easy to hang and great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Frame TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful frame and great picture quality! Would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love all the new features

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good product, it has new features. It would be more helpful if it came with written instructions.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointment.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. This TV advertising vertical or horizontal use for “painting mode”. It has holes on the back for vertical stand.. but doesn’t support vertical images. that’s a huge problem for a lot of buyers. Among other issues : extremely slow and glitching interface and picture mode Menü in particular, the smaller size frame has a 10* thicker one connect cable, it looks more like a regular power cable not “invisible” one connect you’ll see on other Samsung TVs. I couldn’t believe it’s 2020 Samsung, feels like a cheap $200 tv. That’s a return for me and won’t recommend it to anyone.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Maximus:

      Thank you for sharing your review of the 32" Frame TV. Please know that your TV can be mounted in Portrait Mode, but some apps or external inputs may not support the full screen.

      To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care

      This service checks memory and frees up unused cached memory and closes background apps.

      Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings>Support>Software Update (ver.1403.1 released on 11/7/20)

      Should you need further assistance, please contact Samsung Customer Support.

      1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Cons mentioned:
    Motion sensor

    Rated 2 out of 5 stars

    NO INVISIBLE CABLE / NO MOTION SENSOR

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware - there is no invisible cable. It is a very bulky grey cable. With the high price of the frame, you would think it would come with the invisible cable. Also, for the price of the tv you would think they would include a frame. To purchase one is another $100. Plus- No motion Sensor

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Cbruin,

      Thank you for purchasing the 32" Frame TV and for your review. The One Invisible Connection cable and motion sensor are both available in our 43" model and higher. Your feedback is important to us and will be shared with our teams.

      Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

Sponsored