Customer Ratings & Reviews
- Model:
- QN32LS03TBFXZA
- SKU:
- 6405713
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the 32" Class The Frame Series Full HD Smart Tizen TV's picture quality, describing it as beautiful and great. They also appreciate its design, calling it absolutely beautiful. While some customers find the price a bit high for the size, others are pleased with its size, finding it perfect for small living spaces. The flush mount design is also praised for its clean lines and great picture.
This summary was generated by AI based on customer reviews.
Underwhelming and overpriced.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Art feature is just okay. The resolution and picture quality on this is so underwhelming. It does a decent job but was so overpriced for the quality. Without adding my Apple TV the tv would not have been worth it even though I was excited about the art feature. This has prevented me from buying a bigger size frame tv for other rooms.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Emtee,
Thank you for purchasing The Frame 32" TV and for your review. I am sorry to hear that you are not completely happy with your TV’s picture. There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings.
Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
You can further adjust your sharpness, brightness, contrast, color, tint, contrast, white balance, and more by going to Settings > Picture > Expert Settings
Please also give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to hear from you!
~ Samsung Specialist
Frame
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slim tv easy to mount. Nice cord system to stay out of view
I would recommend this to a friendBroke after 3 monthS. Don’t buy!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DON’T BUY THIS TV. I bought this TV thinking it would be a cool upgrade for my guest bedroom. The T.V. worked great for the first 3 months. It’s such a cool concept, and I loved the art selection. I loved it so much that I planned to buy the 65 inch version for my living room. I’m glad I waited . After about 3 months the tv started to spontaneously blink on and off and flash “The Frame” screen saver. I can’t watch the tv for longer than 2 hours longer (or use the art mode settings) without having a issue. I spent over an hour on the phone with Samsung’s helpline. Nothing they suggested resolved the issue. I now have to take the TV to a service center nearly an hour away because Samsung won’t send a technician out to fix tvs under 43 inches. Im extremely disappointed with this purchase. I paid way too much money only to have it break after 3 months. I’m now back to using my old Vizio t.v. I bought it 5 years ago for a little over $100. It’s not fancy, but it still works. That’s more than I can say for The Frame.
No, I would not recommend this to a friendBrand response from Samsung
Posted .EbonyAyes:
Thank you for purchasing the Samsung Frame TV. I am sorry to hear that you are experiencing a power cycling issue where your TV is turning itself on and off repeatedly.
Please try a few trouble-shooting steps that may help solve the issue:
1) Check the power cable for damage and proper connection.
2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it) or damaged, this is likely the cause of the issue. Replace the cable.
3) Unplug the TV from the wall outlet for 30 seconds, and then plug it back in.
4) If the power cycling allows enough time in between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software.
5) TVs which can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to
Settings > General > Network > Expert Settings > Power On with Mobile, and turn the setting off.
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings>Support>Software Update.
Both the current version and new version number will be displayed. The current version is what your TV is using, and the new version is the latest update.
New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit.
You may want to enable automatic updates for convenience by selecting > Auto Update.
For further assistance, please contact Samsung TV Support at:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Excellent quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent television. Love the art feature of television set. Best Television in the 32" range that I have ever known. Total Recommendation.
I would recommend this to a friendGreat Picture Quality, but not easy personal photo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish there was more direction on how to run your own photos.
No, I would not recommend this to a friendFrame 32in 1080p
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV but price point and its not 4k made change my mind.
No, I would not recommend this to a friendFramed TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Frame series is gorgeous. All the plug-in components are on a break-out box. The software is beautiful as well. You can display pictures on this set and display like a frame, as the name suggests.
I would recommend this to a friendArtful
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV, it looks beautiful my parents really thought it was a painting on the wall!! Surprised them when I turned on to watch tv the sound also outstanding!!
I would recommend this to a friendFantastic TV, Super clear picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So nice not to have a complicated TV wall mount. 4 fasteners and a level and I was done! TV as a picture frame is excellent idea!
I would recommend this to a friendBetter than just a big black screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My second Frame TV. I bought this for one of the bedrooms. Having hanging art is much better than a black screen on the wall.
I would recommend this to a friendSuper design for high end TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super addition to my master bathroom. Multitasking at its best. When the TV is off it exists as a piece of art.
I would recommend this to a friendGreat TV & Art
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV but the art option is what makes it fun. Check out decoTV frames for some unique frame options!
I would recommend this to a friendNot installed correctly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product and lovable by everyone, make sure you add the frame aside
I would recommend this to a friendExcellent product, Easy install.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, easy to install. Very thin bezel. Connected to Raspberry Pi, instead of using Tizen software.
I would recommend this to a friendTV
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i HAVE HAD NOTHING BUT PROBLEMS WITH THIS TV. AT TIMES IT MAKES A SOUND THAT SOUND LIKE I HAVE A RAT IN MY HOUSE. AFTER I HAD CHECKED FOR SEVERAL MONTHS, I NOTICED THAT IT WAS THE TV. I BACKED UP PART OF A SHOW I WAS WATCHING AND I COULD HEAR THE SAME NOISE EACH TIME. BAD SOUND, PICTURE TO DARK AND CANT'N KEEP IT FROM REVERTING BACK EACH TIME I ADJUST IT. SOUND NO CONSISTENT, HAVE IT TURNED UP TO 60'S TO HEAR AT TIMES AND DOWN TO THE 20'S BECAUSE IT IS TO LOUD.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Maryjd3,
Thank you for sharing the issues you are experiencing with The Frame 32" TV. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Looks so sleek and works really well. Love how you can change out the frame to different colors.
I would recommend this to a friendNice tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this beautiful tv for my daughter’s room and she loves a lot watching her movies and her favorites channels.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, nicely installed in the dining room. Enjoy the apps like in the other Samsung TVs.
I would recommend this to a friendVery Nice on the Wall
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful TV, looks great, but a little pricey for the size.
I would recommend this to a friendGreat spare room TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Would make an excellent addition to a game room or a guest bedroom.
I would recommend this to a friend