Customer Ratings & Reviews

I made this purchase for a new home a month ago and have not been disappointed with this refrigerator. It's very spacious and serves its function. The one feature I like is being able to monitor both the refrigerator and freezer temperature through my SmartThings app. I do like being able to change the different levels of the shelves and the sliding glass shelf to make room for taller items.

It’s great!! The best refrigerator a ever had. Spacious, a lot to organized and beautiful!!!

Great condition, works perfectly , super spacious fits a lot of groceries, lots of compartments

This refrigerator is really good is very specious inside it has 2 type of ice makers which is awesome feels like I’m really important in my kitchen

Works as expected, dont use ice maker so their was no need for additional attachment.

Excellent quality has lots of space the ice maker is a bonus really recommend this fridge

Honestly, one of the worst customer service situations we have ever dealt with. After 8mos, our refrigerator stopped cooling or freezing. The first contact with Samsung resulted in a repair person coming within one week. They said it was repaired, but it was not. The refrigerator actually got worse after the service visit, making noise from the compressor. We have now been over two weeks trying to get another service visit. Daily calls to Samsung, 3 advanced support personnel contacting me, with no resolution. The local service center has only an AI answering service and does not respond to emails. Samsung says the support center needs more information but there is no way to speak with someone to give information. It's a never ending loop of nothing getting done. At this point, I am extremely disappointed with Samsung support. During this process I checked Google reviews and realized that for the past 6mos or more, all reviews are the same situation we are in. I think Samsung is a good brand but be very aware that their support is severely deficient.

This has one of the most sleek designs and features I could ask for. I did opt out of the ice maker hookup through a water line that would have to be found. But my food is always fresh, cold, and tastes like it came from the store. I also have the fridge connected to my phone through a Samsung application and it has done wonders so far. This is a purchase I will be forever grateful for and the staff here are wonderful.

Having a family of 9 this is the perfect size with compartments that are adjustable best investment ever

This is a big refrigerator. open and airy easy to find things in. The door shelves are very roomy and hold lots of things. The only thing is it doesn't have a water dispenser. You will not be disappointed in this unit.

The size interior of this fridge is perfect for my family.

I love the extra space inside and the organization of the shelves. Although I have had this refrigerator for a few days (delivered on 12/7), my initial feeling is that I am so glad to have purchased this one. It comes with an ice scooper and 2 compartments for ice. The one on the left has larger cubes and the one on the right has smaller ones like ice chips. Overall, I think its a great refrigerator.

Very pleased with the overall unit, with sufficient capacity and ease to access merchandise

Looks of refrigerator is good. Not a fan that the shelving glass on the bottom is not removable to clean. Also, not enough space to hold taller containers.

Great size and value for our families needs and all quaking is great too

The reason I’m giving it four stars and not five it’s because I don’t have the water and ice on the door. Love the size of the inside.

Capacity is so good, cooling system is great, we get our ice chips and cubes and easy to install. Love it so far

Clean lines, quiet, and accessible. Enjoying the different sized ice cubes.

Wife fell in love with this fridge as soon as she saw it. Great in space, great look and finish. Have no issues with this product at all. Great pirce.

Really good size looks too big but will fit easily in most kitchens,and you got to love that’s double ice maker