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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 789 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's large capacity, overall performance, and ideal size for their needs. Many appreciate the dual ice makers and sleek, modern design, as well as its quiet operation. However, a few customers have reported concerns regarding temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 789 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Proud cook

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is really good is very specious inside it has 2 type of ice makers which is awesome feels like I’m really important in my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Family fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a family of 9 this is the perfect size with compartments that are adjustable best investment ever

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this purchase for a new home a month ago and have not been disappointed with this refrigerator. It's very spacious and serves its function. The one feature I like is being able to monitor both the refrigerator and freezer temperature through my SmartThings app. I do like being able to change the different levels of the shelves and the sliding glass shelf to make room for taller items.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    La mejor nevera!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great!! The best refrigerator a ever had. Spacious, a lot to organized and beautiful!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung 32 cu. ft. Refrigeration Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the overall unit, with sufficient capacity and ease to access merchandise

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition, works perfectly , super spacious fits a lot of groceries, lots of compartments

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Monster size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a big refrigerator. open and airy easy to find things in. The door shelves are very roomy and hold lots of things. The only thing is it doesn't have a water dispenser. You will not be disappointed in this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality has lots of space the ice maker is a bonus really recommend this fridge

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks of refrigerator is good. Not a fan that the shelving glass on the bottom is not removable to clean. Also, not enough space to hold taller containers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung Smart French Door Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has one of the most sleek designs and features I could ask for. I did opt out of the ice maker hookup through a water line that would have to be found. But my food is always fresh, cold, and tastes like it came from the store. I also have the fridge connected to my phone through a Samsung application and it has done wonders so far. This is a purchase I will be forever grateful for and the staff here are wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I’m giving it four stars and not five it’s because I don’t have the water and ice on the door. Love the size of the inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice and elegant

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very elegant, with nice light and spacious. I love it and I would buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean lines, quiet, and accessible. Enjoying the different sized ice cubes.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Happy with this refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extra space inside and the organization of the shelves. Although I have had this refrigerator for a few days (delivered on 12/7), my initial feeling is that I am so glad to have purchased this one. It comes with an ice scooper and 2 compartments for ice. The one on the left has larger cubes and the one on the right has smaller ones like ice chips. Overall, I think its a great refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife fell in love with this fridge as soon as she saw it. Great in space, great look and finish. Have no issues with this product at all. Great pirce.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Brand new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is great. Shelving could be a little better, the drawers are easy to scratch. And the door had to be pushed to close completely. Easy to clean. And the freezer is very versatile.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and value for our families needs and all quaking is great too

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 2 out of 5 stars

    Bought a refrigerator I love, was treated poorly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. Did have issues with service and delivery. Working in retail for 40+ years I am honest to my customers and I felt that the delivery team treated us poorly. When we tried to resolve the issue we had to call the customer service center, because apparently you cant call the store directly, and no one called us back to help resolve the issue. Spent two hours on the phone with the second call I had to make to get the issue resolved. There was a large dent on the side of the refrigerator and the service person recommended to have them send me a gift card for the inconvenience and to just keep the refrigerator.. i chose to have them pick up the one they left in my driveway and bring me a new one. The store in Lincoln,NE needs to be revisited by corporate as many of their employees dont care about how they treat their customers. I am a solid customer and have made several big purchases there, but the service is sub-par. Hopefully you can rectify the customer service.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Cindy N,

      To better assist you with this delivery experience, please contact Best Buy's customer service department at (888) 237-8289, open 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      Thank you.

      -Leo Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It does what it says it should

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I did have to request a replacement right away because the ice maker on the first one delivered was defective. But the replacement refrigerator works as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Capacity is so good, cooling system is great, we get our ice chips and cubes and easy to install. Love it so far

    I would recommend this to a friend