Customer Ratings & Reviews

No complaints as of yet. Love having the ice maker.

After third dead compressor in my 9 years old LG fridge, I decided that it was a time to buy a new refrigerator. After thorough researching I decided to give Samsung a chance. At first, fridge was spacious and looked good but had much cheaper feel than my old LG (lighter doors, not as smooth rolling of drawers etc) but, well, as long as it works, I am fine with it. It worked great the whole first week, then I noticed that ice is melted together in the large chunk and my icecream felt too soft. I placed termometer to both fridge and freezer compartment and noticed really wide fluctuation in temperatures in both compartments but the freezer was started to go down the hill very quickly - after a week temp in freezer did not go below 18 F (although it was set at 0 F). I called Best buy and they send a tech to my house the next day. He recommended not to go into repair (thank you Paul for that advice BTW) but request exchange since I was still under 15 days return policy. Best Buy processed replacement with no problem and got a new fridge in no time. What do you think? this fridge's freezer was not cooling below 18 F for 3 days after installation (and did not produce any ice). I filled it with water bottles (as was recommended by tech not to keep fridge empty and let it reach and maintain the temp. I did not help. Ok, that was enough, I returned the fridge to Best buy and purchased a different brand. Best Buy was very prompt in processing return and picked the freezer in timely manner. So, I suggest to stay away from this fridge if you do not want to shuffle fridges to and from your house on weekly basis.

Excellent and easy to use. For those of us that just want an ice maker and no bells or whistles. Great service from Best Buy

Great Fridge for the family, has plenty if room. The freezer is a bit smaller than our previous side by side that was 24 cubic inches. However, still a great design.

Everything we were looking for in a new fridge, A+

Excellent BB rep - he was courteous and professional. We were assisted right away and all our questions were answered - we are very happy with our refrigerator!

A nice upgrade, way coo,l works will, thanks Nice look

This is a very nice refrigerator. I like the way the shelves are designed to give more room. The freezer part is designed where you can take the bottom basket out if something falls behind it, which I like. It could use a little more light at the bottom part of the refrigerator part. There are a lot of lights at the top, but none at the bottom. Other than that, a great refrigerator.

Spacious. Aesthetically nice. Connects to the app well

Excellent product in line with it works great, affordable space

This fridge cool and keeps everything well stored. Very spacious.

Excellent fridge. It’s definitely an upgrade from our old fridge. It has a Nice stainless steel finish, WiFi enabled and very spacious

The space is insane. Love how comfortable it is and easy to clean. Delivery team was awsome.

Almost perfect but has a dumb glass design that gets moisture and fluids leak into the gaps

So far so good. I did have to request a replacement right away because the ice maker on the first one delivered was defective. But the replacement refrigerator works as it should.

Excellent, extremely spacious, robust design, fits in space neatly

I love this refrigerator! The space is amazing. So nice to reach in and be able to get something out without bumping into something else!

Looks great fits the area measured. The refrigerator is working fantastic. The storage area has ample space.

We bought this due our old Samsung frig (17 yrs old) was failing to keep the freezer cold. We didn't want to spend o 2k or over for a new one so we found this on sale and it did the trick. Its a Great price and is huge in terms of actual storage space. It does not have a water dispenser and we never used it on our old Samsung frig but it has a dual ice maker which makes ice cubes and small ice cubes, it's s a novel idea and works as advertised and we are pleased with it. it has been about one month so fsr and no complaints and i can connect from my Samsung cell phone using the Smart things app and it is very useful.I would highly recommend this purchase if you have the space for it. Its a Best buy for me and the delivery was Top Notch by the Best Buy team. I never give 5 stars but its close

The fudge matches the stove and microwave. It makes the kitchen look complete. No complaints about it.