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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 792 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's large capacity, overall performance, and ideal size for their needs. Many appreciate the dual ice makers and sleek, modern design, as well as its quiet operation. However, a few customers have reported concerns regarding temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 792 reviews
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Best fridge for price by a long shot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing value for price! Larger than imagined and serves its purpose beyond expectations!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Brand new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is great. Shelving could be a little better, the drawers are easy to scratch. And the door had to be pushed to close completely. Easy to clean. And the freezer is very versatile.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production, Size

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good… it’s so spacious love the mini ice cubes!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It does what it says it should

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I did have to request a replacement right away because the ice maker on the first one delivered was defective. But the replacement refrigerator works as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Good refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good beautiful big work good and comfortably color beautiful etc.etc...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great refrigerator

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Very spacious and aesthetically pleasing. The only thing I wish was different would be the ability to change the heights of the shelves. The top shelf doesn’t fit a standard size water bottle so I have to split storing beverages on the top shelf and anything taller than that on the bottom. Not a huge deal at all but just for reference.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Tons and tons of room.. I like that it is plain stainless on the front. Great value also.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    One of my favorite things in my house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this refrigerator. Best part is the extra room in the freezer area and the double ice trays.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large capacity and love the dual ice makers. If you need lots of storage this is perfect fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 2 out of 5 stars

    Bought a refrigerator I love, was treated poorly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. Did have issues with service and delivery. Working in retail for 40+ years I am honest to my customers and I felt that the delivery team treated us poorly. When we tried to resolve the issue we had to call the customer service center, because apparently you cant call the store directly, and no one called us back to help resolve the issue. Spent two hours on the phone with the second call I had to make to get the issue resolved. There was a large dent on the side of the refrigerator and the service person recommended to have them send me a gift card for the inconvenience and to just keep the refrigerator.. i chose to have them pick up the one they left in my driveway and bring me a new one. The store in Lincoln,NE needs to be revisited by corporate as many of their employees dont care about how they treat their customers. I am a solid customer and have made several big purchases there, but the service is sub-par. Hopefully you can rectify the customer service.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Cindy N,

      To better assist you with this delivery experience, please contact Best Buy's customer service department at (888) 237-8289, open 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      Thank you.

      -Leo Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    spacious inside

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s been a week since we got it installed we love how cold it gets alarm goes off if you forget to close it bigger if you move the bars inside around love the matte black definitely feels like a $2000 fridge but this could’ve had the water machine installed for what you paid but hey can’t have everything feels sturdy enough to last the next 5 years so i can’t complain

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Great price and enough space

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge and the ice maker!! Alot of space in it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious, space, good color in material, good material

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working great it keeps the food nice and cold

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received it but I am very happy so far Tons of space fits perfect and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s so spacious

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing refrigerator and I recommend purchasing it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator Frigidaire

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great fits the area measured. The refrigerator is working fantastic. The storage area has ample space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fudge matches the stove and microwave. It makes the kitchen look complete. No complaints about it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product i loved omg its asomb i love is cool

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Product functions optimally.

    I would recommend this to a friend