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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 789 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's large capacity, overall performance, and ideal size for their needs. Many appreciate the dual ice makers and sleek, modern design, as well as its quiet operation. However, a few customers have reported concerns regarding temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 789 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    don't think about it so much, just buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator, very spacious inside and simple and elegant on the outside, if you buy it you will not regret it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    worth recommending

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fridge. would definitely recommend to anyone looking for a new fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far. Have had no issues. Hope it lasts a long time for what we paid.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best I’ve ever had. Love the space and places to put stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Fridge for Family

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge for the family, has plenty if room. The freezer is a bit smaller than our previous side by side that was 24 cubic inches. However, still a great design.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice experience! -,great Delivery service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent BB rep - he was courteous and professional. We were assisted right away and all our questions were answered - we are very happy with our refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome large refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size! It feels huge compared to the old 27cu.ft. refrigerator it replaced. Also, the two types of ice are wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice. Lots of room.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice refrigerator. I like the way the shelves are designed to give more room. The freezer part is designed where you can take the bottom basket out if something falls behind it, which I like. It could use a little more light at the bottom part of the refrigerator part. There are a lot of lights at the top, but none at the bottom. Other than that, a great refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new refrigerator in my kitchen. It’s perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 3 out of 5 stars

    Have a back up refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first frig didn’t cool properly and I lost all my food as a result. This frig in working condition takes 4 hours to reach safe temps and more than 6 hours for the freezer to drop below 32 degrees. Controls are cheap and flimsy. When its finally cold it’s a large appliance but consider others first

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello DanielleH,

      We understand how inconvenient it is to deal with a refrigerator not cooling correctly. Let us assist.

      We suggest looking at the troubleshooting link below for your fridge that is not cooling enough. This resource offers additional links that may be useful, including information on the ideal temperature for a refrigerator, tips for ensuring that the door closes properly, leveling the refrigerator, instructions for adding your fridge to SmartThings, any error codes that may be relevant, and a comprehensive video tutorial.

      Refrigerator, Freezer, or FlexZone is not cooling enough:
      https://www.samsung.com/us/support/troubleshoot/TSG10003479/

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147408526) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Spacious Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. It’s definitely an upgrade from our old fridge. It has a Nice stainless steel finish, WiFi enabled and very spacious

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of fridge room. Holds 37 degree fridge temp Outstanding value for the money. Ice maker works awsum. @ size cubes for just about any kind of drink mixes.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Very nice basic refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive basic refrigerator. Keeps everything cold. The dual auto ice maker is an impressive bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge huge and spacious. We are using since about 7 months and no issues easy to use with app also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our good deal from bestbuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our best purchase from bestbuy We are happy in this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious , I love it it also makes great ice !

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Beautiful fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thing the fridge is perfect for everything we wanted from the size to the space freezer on bottom

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fridge!! So far I’ve been having it for almost a year and man, I LOVE IT!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so goof

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints as of yet. Love having the ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great and it works perfect. The delivery was fast however there was a little dent might be due to delivery but overall the fridge is good.

    I would recommend this to a friend