Customers are impressed with the refrigerator's large capacity, overall performance, and ideal size for their needs. Many appreciate the dual ice makers and sleek, modern design, as well as its quiet operation. However, a few customers have reported concerns regarding temperature control issues.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 781 reviews
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Best Buy refrigerator
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic product I would buy from Best Buy over anyone else!! Customer service also outstanding!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Gave it a four because i have only had it for less than a month and not sure about any future issues i may have with this item..nonetheless, as of today it's perfect
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been frustrated with the limited availability of a french door refrigerator that does NOT have the water dispenser (either inside or out). Was excited to see this one and was able to get it on sale as well. Love, love, love the layout of the interior - the shelves in the doors are perfect for keeping those small jars within reach (they tend to get pushed to the back if you put them on the regular shelves).
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love everything about this refrigerator from the amount of space inside to the dual icemaker that gives two different size cubes. We went from two fully loaded units to this unit and one partially filled spare unit and this unit is no where near full! Delivery was quick and easy and the guys were great. Would recommend thin unit to anyone!
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have to give this fridge a 1 star based on my experience. Delivery went perfect by best buy. Freezer never got cold enough to freeze anything solid. Won't make ice the thing is dead on arrival. Having it replaced with another one, but Samsung clearly has issues. Got the 5 year warranty but if this thing as much as blinks before my return window ends it's going back.
We understand your dismay about how the refrigerator works. Let us help.
We suggest looking at the troubleshooting link below for your fridge that is not cooling enough. This resource offers additional links that may be useful, including information on the ideal temperature for a refrigerator, tips for ensuring that the door closes properly, leveling the refrigerator, instructions for adding your fridge to SmartThings, any error codes that may be relevant, and a comprehensive video tutorial.
Refrigerator, Freezer, or FlexZone is not cooling enough: https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
We have provided a link to help troubleshoot an ice maker that does not produce ice. The link includes additional resources to check the water and ice dispenser, steps for replacing the water filter, instructions for testing or resetting the ice maker, and a video to watch from start to finish.
Samsung ice maker is not making any ice: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice
You may also refer to the user manual for other recommended actions when the ice maker does not make ice. See page 81. https://downloadcenter.samsung.com/content/UM/202405/20240531053524129/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN-MES-CFR_240529.pdf
Lastly, below is a video link you may watch until the end for maintaining the ice maker.
How to maintain the ice maker in your Samsung refrigerator: https://www.youtube.com/watch?v=EsbHtpc1ak4
Should you need further assistance, please feel free to get back to us via the following options below: