Customer Ratings & Reviews
- Model:
- RF32CG5100MT/AA
- SKU:
- 6546224
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's large capacity, overall performance, and ideal size for their needs. Many appreciate the dual ice makers and sleek, modern design, as well as its quiet operation. However, a few customers have reported concerns regarding temperature control issues.
This summary was generated by AI based on customer reviews.
Samsung Refrigerator Broke-No Fix For Weeks...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this fridge on August 15th, 2025. Ice maker stopped working October 2nd, 2025. October 26th, 2025, the freezer stopped working. A little over 2 months for the fridge to stop working is ridiculous. Best Buy said I had to contact Samsung since it was under warranty to get replaced. Samsung refuses to replace products without a service technician looking at it. Samsung Care (what a joke) said the earliest time they could come to service was November 4th, 2025. I requested and they agreed to a time after 3PM because I cannot take off of work for the day for something like this. Tech showed up at 11AM November 4th...Now they want to reschedule my appointment for November 11th, 2025. So I will be without a working fridge for 16 days if they can even fix it. If they can't fix it, I was told by Samsung that a replacement unit would take 3-4 WEEKS. That will be no working fridge for Thanksgiving and if it is delayed longer, potentially no fridge for Christmas. This is all the while I am still making payments on a fridge that doesn't work. I have already lost all of the food. Now I won't be able to store food for potentially up to 6 weeks. I would love to see Best Buy step up and help a customer. I wish I could give 0 stars.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Drew,
We know how important it is to have a working refrigerator. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your refrigerator.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1151238137) to help our team pull up your information when you message us.
Thank you.
-Ricardo
- Pros mentioned:Overall performance
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. No complaints with the product or the delivery!
I would recommend this to a friend - Pros mentioned:Capacity
Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator the amount of space it has with the features.
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it.. Its roomy.. keep my food nice and cold.. now I can separate food
I would recommend this to a friend - Pros mentioned:Ice production
Awesomeness
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family loves the dual ice cube maker. Everyone loves the small crunchy one.
I would recommend this to a friend - Pros mentioned:Capacity
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, storage capacity is more than expected… I love it
I would recommend this to a friend - Pros mentioned:Capacity
32 cu,ft refrigator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious, well lit, one of the few we could find with out water distribition
I would recommend this to a friend - Pros mentioned:Overall performance
INSANEEE FRIDGE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.INSANE, absolutely love it must buy if u can, great price too
I would recommend this to a friend Fridge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps everything cold and haven’t had issues. Best Buy delivered and installed Great purchase
I would recommend this to a friend- Pros mentioned:Capacity
Nice fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge and a lot of space for the money compared to others.
I would recommend this to a friend - Pros mentioned:Size
Samsung Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. Large for all our refrigerated items. Shelves are very wide.
I would recommend this to a friend - Pros mentioned:Overall performance
Refri
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price nice service and fast delivery at home like day say
I would recommend this to a friend - Pros mentioned:Capacity
awesome product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we like this refrigerator. Nice space.everything we likes
I would recommend this to a friend - Pros mentioned:Capacity
Samsung refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is great with lots of room. Ice is nice with the 2 sizes
I would recommend this to a friend Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The storage capacity is awesome. Love the flexibility to store the way one wants
I would recommend this to a friend- Pros mentioned:Overall performance
Samsung fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! A little big than I thought but it cools and it is spacious.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung Frig
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Frig for the price, would buy again no questions asked.
I would recommend this to a friend Great service! GREAT PRODUCT!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! We are so happy with this purchase and Best buy customer service was equally great.
I would recommend this to a friendReliable Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second purchase of the same Samsung model. Although our previous Samsung refrigerator was 13 years old, it was working perfectly. We only replaced it because of Best Buy's sale's discount and upcoming changes to our Geek Squad policy. The no sales tax and 0% interest were bonus features.
I would recommend this to a friend- Pros mentioned:Overall performance
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love everything about this fridge !!!
I would recommend this to a friend