Customer Ratings & Reviews
- Model:
- RF32CG5100MT/AA
- SKU:
- 6546224
Rating by feature
- Storage Capacity
Rating 4.9 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the refrigerator's large capacity, overall performance, and ideal size for their needs. Many appreciate the dual ice makers and sleek, modern design, as well as its quiet operation. However, a few customers have reported concerns regarding temperature control issues.
This summary was generated by AI based on customer reviews.
Open box fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The firdge was in great condition. Customer service was awesome
I would recommend this to a friendLove the capaciy.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is huge on the inside. We have a cegetable heavy diet which used to require shopping a few times per week. I haven't gotten the feel for it yet so have never filled it. I belive once a week will be plenty. Love it.
I would recommend this to a friendDo Not Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy! We’ve had this fridge for a year and the freezer has stopped working overnight twice. Ice cream melted, ice melted, meat thawed, etc. while the digital thermometer read “0 degrees”. Now outside of 6 month labor warranty and Samsung making me pay for their failed equipment.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want to ensure your refrigerator meets all your needs and operates smoothly, PatrickF. Let's help you.
To fix your fridge, click the link below and the hyperlinks and watch the instructional video for tips.
The refrigerator or freezer is not cooling at all:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-or-freezer-is-not-cooling-at-all
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146623495, to help our team pull up your information when you message us.
Have a great day.
-John
Samsung 32 cu. ft. Fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is very roomy and is a great addition to my kitchen. I really like the three door French doors. Best Buy also had the best price for this refrigerator and with the Total membership it made the decision that much easier.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love it, it has a lot space for my family of 6. I have enjoyed it so mucho. Easy to clean.
I would recommend this to a friendBig improvement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it for a couple of weeks but so far we love it! One main plus is the interior size. We dont have the ice maker hooked up but love the ice bin.
I would recommend this to a friendW. C.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this refrigerator purchase and the technology that comes with it. It is a huge improvement over the 25 year old refrigerator it replaced.
I would recommend this to a friendVirtual Appointment w/Appliance Specialist
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just be aware earliest delivery 8 wks from online order thru their appliance specialist. He found the perfect refrigerators for all we had to do is choose between 3 that fit ALL our specifications a wonderful service!
I would recommend this to a friendLove my new fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love all the room for storage in my new refrigerator!
I would recommend this to a friendgo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.spacious inside. delivered on time. easy to set up. good price.
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still lose some space do to ice maker system. But all in all we really like this frig. Over other brands.
I would recommend this to a friendAvoid this fridge at all cost!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our fridge stopped working while on vacay. We thought this one would be great. . . good ratings, delivered quickly and inexpensive considering the cubic feet. The fridge was delivered and it seemed like everything was good. The shelve lay out options suck! The fridge worked for about 2-3 weeks it suddenly stopped making ice. A week later the freezer completely stopped working. It took FOREVER to talk to anyone via Samsung. I thought we had 30 days to return or exchange but turns out we only had 15 days. I had to troubleshoot, power cycle and text with 4 different representatives over 15 hours before someone would request a repairman come out. Turns out the delivery people tilted the fridge the wrong way and caused the oil to get into parts of the freezer that make it stop working. So after waiting two days for the repair man to come out, check the fridge and another four days for him to get the parts. We finally have the fridge and freezer working. Definitely not something someone should go through after only owning a fridge for one month.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello WhitneyQ,
We understand how you feel about the issue with your first fridge, and we are glad it has been fixed. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Kimberly
Great fridge lots of space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this Fridge... its big and roomy so you do not have to cram everything into it to make it all fit! wife is very very happy
I would recommend this to a friendFantasticly beautiful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from a 20 cubic foot fridge to this 32 cubic foot fridge and it is gigantic compared to the fridge I had. Also its so pretty! And bright inside! Its great for my family of 3
I would recommend this to a friendBright and Spacious
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is spacious and has bright leds. The drawers are not flimsy like other brands. Really like the stainless steel color and fingerprint resistance.
I would recommend this to a friendAwesome refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are so happy with our purchase. Such an upgrade for our family. There’s so much space for everything. Joe helped us pick the perfect one. Great service!
I would recommend this to a friendGreat Big Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great and big like we need, I just wish the shelves were a little bit more adjustable. It's hard to have more than 2 gallons of milk/water anything in there. But overall we love it!!
I would recommend this to a friendYes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would highly reccomend this refrigerator to anyone
I would recommend this to a friend- Pros mentioned:Overall performance
Bad Communication
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My product is fine, installed & working great. However my main issue is the lack of communication between Best Buy & customer & delivery. My home does not have the standard valve size for the water & ice maker, which I let the salesman at the store know. He said “the delivery guys will take care of any adapters needed as they always have some on the truck.” The first thing the delivery person said was we don’t have that connection the fridge comes with the standard only. So now I am stuck with a brand new fridge which cannot produce ice untill I spend more money & purchase the adapter. Way to go Best Buy. This is not on the delivery people as they are contractors. This is Best Buy giving false information to sell a product. Also this item is on back order according to Best Buy 3 weeks out but at any other store 3-4 days.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Bestbuy clients,
We know that anyone would be disappointed if they had to endure this experience. Let us help you.
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
Shiny and large
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what we needed in a large family. Although it was difficult to get thru the doorways, it still fits right in to our kitchen nicely.
I would recommend this to a friend