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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 792 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's large capacity, overall performance, and ideal size for their needs. Many appreciate the dual ice makers and sleek, modern design, as well as its quiet operation. However, a few customers have reported concerns regarding temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 792 reviews
  • Rated 5 out of 5 stars

    . Best Buy has always made iit easy to buy latge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was wonderful The man that helped me was well informed about the products. He made transaction go very smooth I was in and out of the store very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size. We have a big family so the storage space is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator! It’s very roomy and we just love how spacious it is, the many compartments makes organizing food easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge it’s so big!!! Perfect for my family of 7

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those guys were great very helpful and patient. Even though they were closing they didn’t rush us out. I found their service impeccable. Thank you Jaylon and the manager.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. Very nice storage and love that it does not get fingerprints all over it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Boys of Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men were wonderful. Courteous, careful. Didn’t mess up my Yard even though the grass was soaked. I recommend Best Buy to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our needs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. We didn’t want a bunch of bells and whistles for our refrigerator. This fit our needs perfectly. Very spacious. Nice icemaker too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. Does smudge though which it is suppose to be smudge resistant I thought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a product of excellent quality. Highly recommended. Great internal space and looks beautiful in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space this fridge has. The freezer compartment is big and makes finding things easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    robert s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for price, could not believe how doors came off with little to no time to enter house

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Install failed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suppose the fridge itself is nice. This is more of a review of Best Buy's delivery and customer support practices. The first fridge was delivered with a broken plug. Ok, this happens. There was no follow-up from Best Buy. I had to call to reschedule, and the next date was another week away. It certainly was not pleasant to deal with another week without a fridge, but we managed. The delivery guys put the fridge together, but left most of the plastic film and tape in place. They also left while an alarm on the fridge was going off, even with the door closed. I asked them if this was because the fridge was still warm and cooling off, and they agreed. It turned out that the door sensor was not properly installed. I called Best Buy twice about this, with promises of a follow-up that never came. I had to go online and figure out the issue myself, which involved me removing the door hinge cover and attaching the door sensor, which was just dangling. Best Buy does not seem to care about properly installing brand new appliances. They seem to stop caring once your card is billed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand your dissatisfaction with the service provided during the installation of your fridge. Don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 for assistance. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience with this purchase and address any concerns you may have.

      Have a great day.

      -John Samsung

  • Rated 4 out of 5 stars

    Samsung fridge - spacious w/ one design flaw

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space. The “pull out” drawer in the center requires both doors to be open all the way. You can’t simply open the top lid because the water filter is in the way and if you pull too hard, you’ll break it. Not ideal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    carefully delivered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was gentle and mindful of bringing the appliances in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very nicely made. Easy to clean. Thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    32 co fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice fridge. I have this only for a week but I love it so far.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We're glad that you love your fridge. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Must Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I wanted in a refrigerator! So much space and also in the freezer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge.has more than enough storage space and i love the ice maker part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Finally everything fits. Family loves the new refrigerator.

    I would recommend this to a friend