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Customer reviews

Rating 4.6 out of 5 stars with 790 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the refrigerator's large capacity, overall performance, and ideal size for their needs. Many appreciate the dual ice makers and sleek, modern design, as well as its quiet operation. However, a few customers have reported concerns regarding temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-790 of 790 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Cheater

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good…I love the capacity and two types of ice, it’s also aesthetically pleasing. I’m usually a Samsung kinda guy but went astray with a Kenmore from Lowe’s a year and a half ago which now is a 3000.00 hot box. Sorry Samsung I will never cheat again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Going for the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for all in one refrigerator and loved this one! Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awsome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great serivce love the fridge, our household is very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with refrigerator, plenty of room for larger platters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious, easy to to get thing in and out, power consumption moderate. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Doesn’t clean well.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big refrigerator. Only downside is that the glass in the shelves aren’t removable making it impossible to completely clean up spills.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day,

      We are committed to providing you a better experience than your current refrigerator. Let us help you achieve that.

      Here are steps to take to remove and clean the shelves of your fridge. Please click the link and watch the instructional video for tips.

      Samsung refrigerator shelf/drawer removal and cleaning guide:
      https://www.samsung.com/us/support/answer/ANS00063107/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1146669031, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    review of refridge.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of room. holds alot in freezer and has 2 shelfs for different products. love the spilt doors on the top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No concerns with this product it came in great packaging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance appreciation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator! It has so much room.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    never again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never buy a Samsung product ct again! no ice, freezer quit, leaks from bottom so water all over floor!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      We understand the dismay of dealing with a leaking refrigerator, no ice, and a freezer that quit. Let us help.

      We have provided a link to help troubleshoot an ice maker that does not produce ice. It also includes additional resources to help when the fridge is not cooling enough, the refrigerator door is not closing correctly, frost forms in the freezer or refrigerator, water and ice dispenser, steps for replacing the water filter, instructions for testing or resetting the ice maker, refrigerator error codes (if any) and a video to watch from start to finish.

      Samsung ice maker is not making any ice:
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice

      Here is a link to help when water leaks from the bottom of the refrigerator. The resource contains another link about leveling the refrigerator.

      Leaks under the drawers, under the fridge, or other areas:
      https://www.samsung.com/us/support/troubleshoot/TSG10003766/#leaks-under-the-drawers-under-the-fridge-or-other-areas

      You may also refer to the user manual for other recommended actions when the ice maker does not make ice. See page 81.
      https://downloadcenter.samsung.com/content/UM/202405/20240531053524129/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN-MES-CFR_240529.pdf

      Lastly, below is a video link you may watch until the end in maintaining the ice maker.

      How to maintain the ice maker in your Samsung refrigerator:
      https://www.youtube.com/watch?v=EsbHtpc1ak4

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148436907) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung