Customer Ratings & Reviews
- Model:
- LS32DG802SNXZA
- |
- SKU:
- 6573686
Customer reviews
Rating 4.4 out of 5 stars with 144 reviews
(144 customer reviews)Rating by feature
- Display Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
- Features4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the exceptional visual experience of the 32" Odyssey OLED G8 monitor, praising its 240Hz refresh rate, OLED display, and HDR support. They appreciate the stunning picture quality, vibrant colors, and deep blacks. While some find the smart features unnecessary, many are impressed by the sleek design, remote control, and gaming capabilities. Concerns are raised regarding potential burn-in and the premium price point.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Burn-in
Rated 1 out of 5 stars
Burn in after 3 Weeks of use!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of features and the display is very nice. This monitor can also work as a smart TV so you can watch Netflix, YouTube etc and even gaming apps such as NVIDIA GeForce now. You can connect mouse and keyboard via Bluetooth directly to this monitor and play games without needing a console or PC. However if you intend to use this for office or productivity be careful because burn in sets really fast. I experienced burn in within 3 weeks. That is an extremely short amount of time to see burn in. 3 weeks after use I noticed the windows task bar had been burned in at the bottom with icons. I used the monitor for office use daily and also gaming sometimes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung Odyssey G80SD Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 3-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Pros mentioned:Hdr, OledCons mentioned:Burn-in
Rated 4 out of 5 stars
More Smart TV Than Monitor, for Better and Worse
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung G80SD is a great display. You get 4K resolution on a 32” screen and all the benefits that come with an OLED display using the latest panel technology. Being a previous user of the Alienware AW3423DWF OLED monitor I did notice the reduced overall brightness, but HDR still pops and blacks are as dark as they get. That being said, I think this more of a Smart TV than a monitor and while that can be a great benefit, it can also be a hindrance at times and I wish there was a way to put some of that stuff further in the background. Getting the G80SD unboxed I was immediately struck by how slim the display is. At the edges it’s only a few millimeters and it looks very sleek. The silver/gray finish doesn’t go great against my mostly matte black setup, but it still looks good regardless and it mostly disappears especially if you opt for a monitor arm instead of the stand like I have. I did use the stand for a short time though and it’s sturdy and doesn’t take too much space for a stand. It also has a nice little rubber loop for cable management at the base. The power supply is external, probably owing to how slim the display is, and it’s a big thing for sure. Probably one of the larger power bricks I’ve seen. I ended up mounting on the underside of my desk with some Command Strips. The panel itself is flat, which is generally my preference when it comes to monitors, though I’ve come to not mind curved displays after my time with my previous monitor. It’s a standard 16:9 4K panel that goes up to 240Hz with an advertised 0.03ms response time. The ports on the back include 2-USB 3.0 Type A, 2 HDMI 2.1 ports and 1 DisplayPort 1.4 port. The USB ports feed back to the PC via a USB-B cable and can also be used by the display’s internal apps - I verified this by watching a YouTube video with my Logitech headset connected. I imagine this would also work for things like game controllers as well. Setting up the monitor is the same process as setting up a Samsung TV because it uses the same Tizen interface. You are taking through a series of menus where you connect to Wi-Fi and sign into your Samsung account. This being a smart TV you are made to agree to the various privacy policies, but Samsung tries to be sneaky and trick you into also agreeing to personalized ads and viewing data like it is required when in reality it is not. This feels deliberately deceptive on Samsung’s part and I think they need to adjust the verbage their to make the options clearer. You can of course skip all of this, but this disables a lot of the G80SD’s functionality and leaves you with an empty home screen that is constantly asking to be setup. I think there needs to be a way to jettison a lot of these features as many gamers will have no use for them. Once all of that was setup, I connected to my PC via DisplayPort. The display itself looks great, though I wish it got a bit brighter. The display reports a maximum brightness of 440 nits in HDR and that seemed to ring true as I ran through the HDR calibration tool in Windows. HDR does still look really good on the G80SD though and the highlights don’t necessarily need to be as bright when you have an OLED display. The display is not glossy - Samsung advertises it as “glare free”, which seems to matte for all intents and purposes. It still looks great though and actually does a very good job of keeping reflections off. Ther eare no sRGB or DCI-P3 modes to speak of. You also don’t get a calibration report like many other monitors, but to my eyes the colors appear natural and accurate. Variable refresh rate is here in the form of Freesync Premium Pro and G-SYNC seems to work just fine for me. Gaming so far has been an excellent experience and I haven’t had any issues there. For some of the more demanding games I play I have turned the resolution down to 1440p and they still very good on this display at my viewing distance (~30 inches away). The Smart TV portion so far has been pretty good. The interface is very snappy and the included remote works well enough to navigate around - it also has a little solar panel at the bottom to help keep it charged up which is neat. You can get pretty much any major streaming app on Samsung’s platform and it even includes some cloud gaming apps like Xbox and GeForce Now. It also supports Cast and AirPlay. The built-in speakers are nice to have in a pinch, but sound fairly weak. If you are using this in a small space like a dorm or a bedroom I can definitely see the advantages of a monitor that also doubles as your TV. This sometimes gets in the way of it being a simple monitor though. Every time I boot my PC and turn on the display I get the giant Samsung game bar that lingers for several seconds and even when that goes away there’s another little tip that pops up right after that telling me how to get the game bar back if I need to for a few more seconds! AND, though the display will turn itself off when you shut your PC down, it hangs on a standby screen for a full minute before it shuts down waiting to see if you want to do something else with the display. I wish I could make this monitor act more like a monitor and I’ve been in and out of every setting I could find to try and make adjustments. The core lighting on the back of the monitor is pretty neat, though it’s hard to see unless you are looking behind it or have it right up against a wall. There’s a variety of effects you can set, including one where the lighting changes depending on what’s on screen, though I found this to be underwhelming and I liked the rainbow effect better. The monitor includes a 3-year warranty, though it does not explicitly include protection from OLED burn-in. The G80SD is supposed to have a special cooling system built into it that I assume is meant to help protect against that at some level, but it would be good if Samsung was a little clearer about that and it included it like many other OLED manufacturers do. Overall I’m happy with the G80SD. It’s a great-looking OLED monitor and the idea of a gaming monitor that doubles as a TV is a good one, but I think there are improvements Samsung can make and there might be less expensive options for anyone not looking for that functionality.
I would recommend this to a friendBrand response from Samsung
Posted .We are delighted to hear you've had an overall, positive experience with your OLED G8 Monitor.
Thank you for your feedback to help us improve our products and services. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung.
- Pros mentioned:Refresh rateCons mentioned:Burn-in, Price
Rated 2 out of 5 stars
Serious tradeoffs with text quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot express just how disappointed I was to return this monitor. I came from an Asus Predator IPS panel, 27" and 4k120. Unfortunately, a few things work against this G8 as being a viable monitor for me. But, let's start with the pros: - It is nice and thin. It weighs less than my 27" monitor did. - The 240Hz refresh rate is butter smooth - Contrast is excellent - Gaming looks beautiful The cons far outweigh the pros if your use case is anything like mine – 40 hours a week WFH plus a couple hours a night of casual or competitive gaming: - The text clarity is the FOREMOST reason I returned this monitor. The subpixel arrangement for these OLEDs is conducive to color and contrast, but not text. On two platforms - Mac and PC - and every combination of settings under the sun, there was absolutely no way I could make the text acceptably sharp enough to look at. The purple/green fringing was definitely part of that, but the text just isn't sharp to begin with. Placing the monitor further away and increasing the text size doesn't help much, and frankly defeats the purpose of having a 32" monitor. I suspect some of this has to do with the pixel density being noticeably worse (138 PPI for this versus 163 on my 4k/27") due to the larger panel. - The interface/software is horrible and basically requires using the included remote to navigate well. Lots of features are locked out if you don't connect it to WiFi or sign in to SmartThings. Boo. - The brightness in SDR mode is lackluster. It's just not pleasant to look at for anything except gaming. - No easy way to switch between game mode and graphic mode. Several menu layers/button clicks to do it. - HDR mode looks horrible no matter the combination of settings I used. Completely washed out. - Weird power on/off behavior, coupled with poor software, makes this display act unpredictably. - No matter what I did to turn off power saving, automatic contrast/brightness, etc., I always got the impression the monitor was modulating brightness in different areas of the screen, making certain white-dominant screens/windows look brighter than others. - Only a single DP connection. There should really be two. - No USB-C This monitor should really be $600-800 at the most, and not $1,300+ after tax. I thought I had held out long enough for tech to catch up to my desires, but I was unfortunately mistaken. In anything 32" or up, I'm going to hold out for a 6K/8K monitor that is capable of 120Hz+, knowing that I won't be able to game above 4K but that my text will at least be sharp enough not to give me a headache.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review of the Odyssey G80SD monitor. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
- Cons mentioned:Burn-in
Rated 3 out of 5 stars
true warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The three-year warranty for Samsung's 32-inch OLED monitor does not explicitly cover burn-in, but it does include coverage for pixel defects, which may include burn-in. To be eligible for the warranty, burn-in must be determined to be a manufacturing defect rather than a result of user behavior.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
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