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Customer Ratings & Reviews

Your price for this item is $1,299.99

Customer reviews

Rating 4.4 out of 5 stars with 144 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

  • Features

    Rating 4.4 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers often highlight the exceptional visual experience of the 32" Odyssey OLED G8 monitor, praising its 240Hz refresh rate, OLED display, and HDR support. They appreciate the stunning picture quality, vibrant colors, and deep blacks. While some find the smart features unnecessary, many are impressed by the sleek design, remote control, and gaming capabilities. Concerns are raised regarding potential burn-in and the premium price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-7 of 7 reviews
  • Cons mentioned:
    Burn-in

    Rated 1 out of 5 stars

    Burn in after 3 Weeks of use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of features and the display is very nice. This monitor can also work as a smart TV so you can watch Netflix, YouTube etc and even gaming apps such as NVIDIA GeForce now. You can connect mouse and keyboard via Bluetooth directly to this monitor and play games without needing a console or PC. However if you intend to use this for office or productivity be careful because burn in sets really fast. I experienced burn in within 3 weeks. That is an extremely short amount of time to see burn in. 3 weeks after use I noticed the windows task bar had been burned in at the bottom with icons. I used the monitor for office use daily and also gaming sometimes.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are very sorry to see that you have encountered issues with the Samsung Odyssey G80SD Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.

      Samsung products are engineered to the highest standards of performance and quality and we back this model with a 3-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.

      For further assistance or to begin warranty service, please contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Pros mentioned:
    Refresh rate

    Rated 1 out of 5 stars

    Never Samsung.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a personal policy never to buy Samsung products due to horrible build qualities and poor software with Samsung products years ago, but a couple friends convinced me to give them a shot. I did and was disappointed the whole month and some change I've owned this. First off, this behaves just like a smart TV with some dumb setup you have to go through, but whatever. Secondly, the remote works on ALL Samsung TVs. So if you have a Samsung TV nearby and you turn either of them off/on, so will the other TV, unless you "whisper" (cup your hand in front of the remote) to the device you want to control. Thirdly, the screen kept flickering black and once it didn't come back on until a restart. The last straw was when some dead pixels appeared in the bottom right corner. A few other issues with it was that the monitor wobbled as I typed, so it's not that sturdy. Also, there was this dumb remote tutorial that constantly popped up every time the monitor turned on, and the power brick is MASSIVE and white, so it sticks out like a sore thumb. I had to return it to Best Buy to exchange it for the LG Ultra View OLED 4k (or something like that). I was coming from a 10yr old ASUS ROG 4K, and I thought the picture looked pretty good on the Samsung G8, but when I first hooked up the LG Ultra OLED, I was BLOWN away with how much better the picture quality was and about 10x better performance than the Samsung G8. Deeper blacks too on the LG. Never Samsung.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.

      If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung

  • Rated 1 out of 5 stars

    Screen Flicker and not working after only 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a fine product, a little dim for california. But stopped working too soon! Bestbuy will not take care of the repair process. You have to reach out to Samsung, which is lengthy and tedious.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are very sorry to see that you have encountered issues with the Samsung OLED G80SD Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.

      Samsung products are engineered to the highest standards of performance and quality and we back this model with a 3-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.

      For further assistance or to begin warranty service, please contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Pros mentioned:
    Hdr, Refresh rate

    Rated 1 out of 5 stars

    Gorgeous, but avoid at all costs.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right speaker is defective and DOA, samsung support won't replace the monitor because I'm beyond their 14 day return period. Should have bought it through Best Buy. The monitor is stunning, beautiful, and otherwise perfect - but Samsung does not have your back and after 2 hours on the phone with support and a promise from a tech support supervisor to replace it with a brand new unit, he secretly cold transferred me despite promises otherwise, and they're not honoring the commitment. So overall, it may be amazing, but avoid it at all costs due to the company backing it, making it, and supporting it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your purchase. We are sorry for the inconveniences you had.

      Your review was brought to the attention of our Customer Care Center. If you ever need assistance again or have further questions, please reach out to Samsung via any of the below options:

      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
      • Contact Us Options (LiveChat, Remote Support, Facebook, X)
      • Samsung Community: A great resource for getting help from Samsung moderators and customers

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. Samsung

  • Cons mentioned:
    Smart features

    Rated 1 out of 5 stars

    Flickering/Display Issues. Pointless bloatware.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is nice when it works properly. But it will flicker occasionally for several seconds on any input/PC/cable I use. That's really bad considering this is marketed as a gaming monitor. HDR and 240Hz seem to make the problem worse. I bought this monitor to compliment my RTX 4090 and am extremely disappointed. I always ensure my graphics drivers and monitor firmware are up to date, and I use high-bandwidth cables. I also have a thin black line flickering on it, three and a half months into owning it. Samsung support tried to tell me it was the cable, even though I told them it was on the monitor's home screen. If I wasn't tech savvy I would have never gotten the warranty support I need. Whether the technician will fix it remains to be seen. The smart features are just unnecessary bloat added to increase the price. Why would you need to watch Netflix natively from a device whose purpose is to be plugged into a PC? Would would want to pay full price for a game just to stream it directly to your monitor? Menus are convoluted and hard to navigate. This is the first Samsung display I've ever purchased and I will never buy one again. Don't make the same mistake as me. Buy an LG OLED instead.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung

  • Rated 1 out of 5 stars

    flickers on and off

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great monitor but the monitor flickers off and on randomly. if i knew this i wouldn't have purchased this monitor.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are very sorry to see that you have encountered issues with the Samsung OLED G80SD Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.

      Samsung products are engineered to the highest standards of performance and quality and we back this model with a limited time manufacturer's warranty, if purchased brand-new from an authorized dealer.

      For further assistance or to begin warranty service, please contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Samsung

  • Rated 1 out of 5 stars

    Had to return

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had a vertical line. I had to return it. The picture was good otherwise. Sound was teeny.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.

      If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung