Customer Ratings & Reviews
- Model:
- NZ36R5330RK
- SKU:
- 6373517
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the 36" Built-In Electric Cooktop for its ease of cleaning and attractive design. Many appreciate how easy the cooktop is to clean compared to gas cooktops. The sleek design, including the stainless steel knobs, is frequently praised for enhancing kitchen aesthetics. No significant drawbacks were reported by customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of cleaning
Good choice for me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the stove in May but didn’t get it until July as it was not in stock and was back ordered. This Samsung countertop stove works wonderfully. It heats up quickly, and I find it to cook food quickly. Clean-up is easy but since the counter top is a shiny black, fingerprints and streaks from cleanup can be seen on the shiny surface. Need to use a soft clean cloth to remove them. Also, two of the burners are so close together that pans almost touch. Still glad I bought it.
I would recommend this to a friend - Pros mentioned:Design, Ease of cleaning
Looks great, works great, easy to clean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced our old gas top with this electric. Fit perfectly in the old space and looks great. Heats up and cools down fast, easy to clean (much easier than a gas cooktop). Does not "plug in". Requires a knowledgeable electrician to install. Contractor friend and I did it in an hour.
I would recommend this to a friend - Pros mentioned:Design
Samsung Electric Cooktop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functional cooktop with size features . Dark stainless steel control knobs give the look of the cooktop some sophistication
I would recommend this to a friend - Pros mentioned:Ease of cleaning
Good option
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to clean, nice display, gets hot really quick.
I would recommend this to a friend Cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice cooktop and works wonderfully perfectly size
I would recommend this to a friendKitchen cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect match to our kitchen It works better than the old one
I would recommend this to a friend- Pros mentioned:Ease of cleaning
Nice Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with product. It heats quickly and is easy to control level of heat. Cleans eaily but have to work around knobs
I would recommend this to a friend Samsung cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cooktop looks nice, but it is very delicate. Within the first use, the top got stained and now has a ring on it. It is disappointing since we just installed it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Glew29,
Thank you for reaching out to us and we are glad to know that you purchased one of our Samsung cooktops. We apologize for the inconvenience of the cooktop getting stained easily. We will surely notate this feedback for better products in the future.
I highly recommend clicking these links for a basic troubleshooting guide:
How to clean and care for an electric cooktop:
https://www.samsung.com/us/support/answer/ANS00060833/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/NZ36R5330RK/AA
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144395731
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Design
Samsung 36" built in electric cooktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replace old Cooktop, this one look beautiful on my counter. Love it.
I would recommend this to a friend SAMSUNG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS SAMUNG WAS INSTALLED ON 7/31/23 IT HAS WORKED OK I REALLY DON'T LIKE TO GIVE REVIEW UNTIL I HAVE HAD IT ONE (1) YEAR.
I would recommend this to a friendCook top
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice loock and eficiencia equipment. Good price and finance service.
I would recommend this to a friendGreat and awesome job done absolutely superb!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guy who installed were awesome. There was a couple of problems and they knew what to do to fix them without hesitation. I also Thankful that they did not say you have to get some to fix this before this can be installed. They were vere knowledgeable of there job.
I would recommend this to a friendSamsung Cook Top
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality Samsung Cook Top Highly recommend
I would recommend this to a friendOK would you like
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you like it by a good stove im are simply not qualified o tell you if it’s best for you but it’s good
I would recommend this to a friendstove Samsom electrical
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fast delivery thanks your product services was good love the services
I would recommend this to a friendburner out
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.less than two years..... burner out. :(. I'm having trouble finding service.
No, I would not recommend this to a friendWorks well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what is is advertised to do. Heats quickly and well.
I would recommend this to a friendDid not receive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot review. Did not receive item but i would like to be entered
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Hearing your experience saddens us. To better assist you with this, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific queries.
Have a great day!
^Chrystel
Great Cooktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works great. Even after a year. I like the modern design and the many different size options.
I would recommend this to a friendNeeds 240v Electrical Outlet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not see it is 240v. Quote to run outlet was over $2K. Had to return
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mkay0314,
Thank you for choosing Samsung for your cooktop needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
Melardo
