Customer Ratings & Reviews
- Model:
- NA36R5310FS
- SKU:
- 6372676
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the 36" Built-In Gas Cooktop with 5 Burners, highlighting its ease of use, quality, and appealing appearance. The cooktop's sleek, modern design and overall looks are also appreciated by users. However, some customers have reported issues with missing burner caps.
This summary was generated by AI based on customer reviews.
Happy with this new one!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced a gas cooktop with this new stainless steel cooktop because the glass cooktop we had cracked as my husband was removing the grates and the grate slipped from his grip. We hated to replace since we loved our old cooktop, but we love this new one. It is quiet and lights right away and is sturdier.
I would recommend this to a friend- Pros mentioned:Ease of use
Nice Top
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and it cleans up easily. The grates are very solid and heavy.
I would recommend this to a friend - Pros mentioned:Quality
Great cooktop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cooktop, cook like professional. Fast. Love it
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Benki, I am glad to hear you are loving your new Samsung Cooktop. I know how great it is to have a unit that works great. We thank you for being in our Samsung community. ^Brad
- Pros mentioned:Ease of use
Easy to install
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We installed it ourselves and kt was so easy to do
I would recommend this to a friend - Cons mentioned:Burner caps
disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty and effective Samsung cooktop. GE Telescopic downdraft is to close to burners and can be easily scratched.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DebChas,
Thank you very much for your review on our products! Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
^Chrystel
UlfL
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The top working perfectly after installed. good job by the crew since there was a problem because the old top was glued to the counter
I would recommend this to a friend
New Stove
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seriously the best thing I could have purchased. I love it.
I would recommend this to a friendGas
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing we love it so far. It works great and we are very happy
I would recommend this to a friendGreat stove top
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, gives a nice sear to my steaks, easy install highly recommended.
I would recommend this to a friend- Cons mentioned:Burner caps
Broken Grate, Missing Parts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The center grate was broken. Missing 4 of the 5 burner caps. The remaining one was scratched. The new center grate was slightly darker than the adjacent grates suggesting oxidation of the original grates as a result of exposure of the unit being a floor model rather than a new unit.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we thank you for your review and we are sorry to hear of the concerns you are having with your cooktop. We'd like to follow up with you regarding your concerns. Please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144010852) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Great price, great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, excellent value, love samsung appliances
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It is fairly new. So, will have more to say once I used it more.
I would recommend this to a friendNew kitchen
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good but need more time to see if it’ll break down or not
I would recommend this to a friendCooktop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My cooktop is even better than I imagined. We had electric before but switched to gas. The cooktop is awesome!
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Brown, congratulations on your new Samsung Cooktop. I am glad to hear you are pleased with the unit. Thank you for taking the time to share your feedback. We appreciate you for choosing Samsung in your home. ^Brad
Great Cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly as expected and the installation could not have been better--on time, professional, pleasant
I would recommend this to a friendSamsung 36 inch gas cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service ordering on line and the home delivery on time as promised, Great looking product at a great price.
I would recommend this to a friendgreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and matches our kitchen perfectly. No need to pay extra for the smart range.
I would recommend this to a friendGreat Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, picked up on time from Bestbuy, staff helped load the product
I would recommend this to a friendWould not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geeks service came to my house to take measurements of our cooktop to make sure it fit. We picked the one he suggested. We had many issues trying to receive our product and when we finally do it didn't fit. The guy couldn't take the cooktop with him because he said he didn't deliver it so it sat in my garage forever with no phone call or anyone contacting me about the matter. I called told them I just wanted to cancel the order and come pick it.
No, I would not recommend this to a friendGas cooktop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I thought it was more black stainless steel but most of it is black gloss. Would probably buy the upgraded one looking back but this one works fine.
I would recommend this to a friend
