Customer Ratings & Reviews
- Model:
- NA36R5310FS
- SKU:
- 6372676
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the 36" Built-In Gas Cooktop with 5 Burners, frequently praising its ease of cleaning and overall quality. Many appreciate the cooktop's appearance and stylish look, enhancing their kitchen's aesthetic. However, some customers reported issues with missing or damaged burner caps upon delivery. The product is generally well-received for its ease of use and value.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Burner caps
Nice but missing parts
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like the cooktop a lot but 3 burner covers are missing and we're having a hell of a time getting the missing covers. Three out of five burners can't be used, so using the cooktop is an issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We appreciate you liking the cooktop. To better assist you with the missing burner covers or caps, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
Melardo
