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Customer Ratings & Reviews

Your price for this item is $1,499.99
The comparable value price is $1,849.99

Customer reviews

Rating 4.3 out of 5 stars with 217 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, powerful burners, and sleek design of this 36" built-in gas cooktop. Many appreciate the high heat output, especially from the center burner, and the high-quality materials. The WiFi connectivity is also a plus for some users. However, some customers note that the stainless steel surface is prone to scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 217 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good gas range top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this stove top, looks high end, with heavy cast iron grills and LED lights which let us detect if everything is turned off while we don't need them. The placements of the burners are good. A small problem being the center burner may needs a few starts to get lit. It does not happen all times but once in a while.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4 stars, only 1 small complaint.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very pleased with this product. The only complaint I have to mention is when I clean it, the burners themselves (not the grids) will knock around kind of easily. Its easy to put them back on, but just a pain is all. The cooktop looks very sleek and the install crew did a nice job installing this. I'm very satisfied w/ this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Burner

    Rated 5 out of 5 stars

    Great Cooktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooktop looks amazing in our kitchen. Its dual power heat is a great addition and it came with a griddle, which we love! The instructions were super easy to follow

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are pleased to hear that this cooktop is the perfect addition to your kitchen. Thank you for being the best part of Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Very sharp looking and professional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checked out consumer reports and this was top rated. It works great, looks great and love the WiFi capability. Very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great cooktop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the new cooktop! 22k BTU burner is HOT HOT HOT! Aside from functionality, the unit itself is very pretty.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cooktop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cook top easy to clean easy to use like the set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Cooktop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, the 20,000 BTU burner is great for getting a boil quickly or searing something. The connectivity and app are kind of useless. You obviously cant control it by the app, it only shows if the burner is on or off which you can tell by the blue light under the knobs. The griddle is probably fine for pancakes and such but might be harder to clean than a pan. You wouldn't be able to use it for bacon because there is no where for the grease to go and would probably cause a fire. All in all we like it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my gas cook top! Works great. Love the additional skillet it comes with. Easy to clean and looks beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Burner

    Rated 5 out of 5 stars

    Cooktop Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has always been our number one brand t go to- but this cooktop takes the cake! It is sleek, stylish and the burners specially the middle one heat any food within a couple of minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cook Top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Very happy with this product. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this cooktop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best appliance I purchased so far. The 22,000 BTU is wonderful when cooking Chinese food when high heat is needed. I have been only using the center burner although the other works as well. The blue LED light is a great indicator for my kids when they cook. They don’t have to second guess if the fire is on or now. The Bluetooth or WiFi didn’t provide me much help since I don’t have a Samsung hood. I’m sure if you have a Samsung hood, it’ll be great combination. So far, I’m really happy with this cooktop.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      If you're happy, we're happy! Thank you for being the best part of Samsung. ^Lo Samsung

  • Rated 2 out of 5 stars

    Not built for the long term

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would consider another manufacturer, or purchase a parts warranty. The stovetop works fine, but the knobs are held in place by plastic and three out of five of them have cracked. the cost to replace a single know is more than $200 on the Samsung Parts store. I contacted Samsung and they were not willing to help in any way.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice, not worth the money.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we first got the stove, it was very, very nice. It’s been approximately two months I believe and the grates are very, very difficult to keep clean. We did pay extra and bought the mat for underneath which does help out a great deal. We also paid to have it installed… And it’s very loose and moves around. And when the installer was leaving, he said if you have a problem, don’t call me call Best Buy. We thought this was kind of odd but hey, nobody cares anymore right?!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand your perspective and how you feel about this experience. Let's help you out, AmyR.

      Kindly refer to page 15 of the installation manual below to check the proper installation of the hold-down bracket. Please ensure that it's properly installed on the cooktop.

      Installation Guide:
      https://downloadcenter.samsung.com/content/EM/201903/20190314204042380/Install_NA30N6555TG_DG68-01091A-02_EN_MES_CFR.pdf

      I've shared the proper cleaning instructions for the gas cooktop below; kindly visit the hyperlinks for further help.

      How to clean your Samsung gas cooktop:
      https://www.samsung.com/us/support/answer/ANS00049945/

      Should you require further assistance, please feel free to get back to us via the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1148539175, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall cooktop. Much easier to clean than the black stainless steel (same model) we original ordered and returned. Depending on the pot your are putting on the burner. The flame can get closer to the nob and it can get hot. Overall a satisfactory purchase so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific cooktop. Highly recommended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this stove is everything we expected. It was the highest rated model by Consumer Reports and it's well deserved. It performs beautifully, it looks beautiful and the included griddle and wok accessories are very useful. If I had to pick a flaw, I'd point out that the Bluetooth functionality is pretty useless, but then I don't think there's much more functionality it could provide on a gas cooktop.

    I would recommend this to a friend
  • Pros mentioned:
    Burner

    Rated 4 out of 5 stars

    samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look for our new kitchen! Burners are great and you can cook more at once! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Happy customer

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! Happy with the purchase and came on time

    I would recommend this to a friend
  • Pros mentioned:
    Burner, Design

    Rated 5 out of 5 stars

    Stove top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice, looks great. Burners work very well. Love the black stainless

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pretty good quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had this for very long, and I have been out of town so I haven't used it much. Best Buy said I could get 25 points (whatever that means) for doing this review. It looks nice. Pretty easy to use. And it has the features I want. The WiFi integration is pretty much just a gimmick. You can see when the burners are on and that's pretty much it. It's still a nice feature if you think you forgot to turn the burners off.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is happy to hear that you've had such a great experience! Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Wok adapter was the deal breaker for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy and straightforward. Stovetop performed as expected. The wok adapter made it easy to cook with the wok and was stable without the wok swaying from side to side without the adapter. The wok adapter was the deal breaker for me.

    I would recommend this to a friend
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