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Williston, VT 05495
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Customer Ratings & Reviews

Your price for this item is $1,499.99
The comparable value price is $1,849.99

Customer reviews

Rating 4.3 out of 5 stars with 217 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, powerful burners, and sleek design of this 36" built-in gas cooktop. Many appreciate the high heat output, especially from the center burner, and the high-quality materials. The WiFi connectivity is also a plus for some users. However, some customers note that the stainless steel surface is prone to scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 217 reviews
  • Pros mentioned:
    Burner, Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of all the products. My favorite!!! Easy to clean. Works well. Functional and griddle is a plus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 36" Cooktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Like it, Not Perfect, Two issues: The largest and second largest burners are too hot at the lowest settings. When you want to keep something warm, it boils, making you watch it closely or move the items to other burners. When you want something HOT and Fast it's awesome. The second problem is the cast Iron Skillet. It is not NON stick and is a pain to clean. I guess I will have to "Season" it like other cast iron cookware. Wish I got it with an Aluminum NON-Stick

    I would recommend this to a friend
  • Pros mentioned:
    Burner, Quality

    Rated 5 out of 5 stars

    Great stove top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size stove. With good heat and big flame. Quality is good also

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Cooktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gas cooktop has nice look. Its Easy to use and functions great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Cook top with Wi-Fi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to see blue light to know if range is on. Convenience of. Ring able to check if range was left on with Wi-Fi. Would have been nice to be able to shut off range remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Samsung cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cooktop was verything we could have asked for. Puts out great heat. However, the WiFi piece sticks out of the back, so is difficult to drop into a cut out countertop so that it fits correctly. The piece is easily removable but eliminates the WiFi feature (which we never needed to begin with).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cooktop was installed quickly and well. The cooktop itself is very good - easy to use and heats our pots and pans with an easily adjusted flame. The only drawback might be the WiFi function which seems useless. Not enough to lower the rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy, Sleek and temp options are fantastic.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace a badly designed Whirlpool cooktop that stoped working when any type of liquid when under the knobs. Chose the black so that the Stainless Steel scratches wouldn't show like my previous cooktop. While the front where the knobs are is a nice black stainless steel, I was surprised but the rest of the cooktop which is a glossed black enamel. Its easy to clean, connected well with our Smart Things home automation where we can at least see if we left the stove or is on. I've also created a notification if the stove it on more than an hour, to alert me, which is great. Very sturdy, easy do it yourself replacement if you're even slightly handy. Love the middle burner which is HUGE! Burner sizes are great to help with temp control and the cast iron grill that sits onto of the existing grates, makes a mean grilled cheese!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The only thing with this is that the knobs get really hot, too hot sometimes to touch so it’s a little bit difficult trying to turn it off or turn it up or down.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap plastic parts fall off and will not be fixed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cooktop, but plastic parts that Samsung will not replace under warrantee. Ther plastic tab on the left fell off and the rubber bumpers on top were missing. Called Samsung and they sent out a repair person. They said the plastic parts can't be replaced and I should have complained before about the missing bumpers (even though it is under warrantee). So you get a good cooktop with cheap parts that fall off.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi gpitstick,

      Thank you for your honest feedback and we hope you are in good health. We are glad to know that the cooktop is up to your standards apart from the aesthetics of the cooktop. We understand the need for your appliances to look as good as possible. Feedback like yours will certainly help us to continue improving our products and customer experiences.

      Please click on the link below to know what is covered by the warranty of your cooktop.

      https://www.samsung.com/us/support/service/warranty/NA36N7755TS/AA

      You may visit our authorized distributor for parts and accessories by clicking on the link below.

      http://www.samsungparts.com/ModelList.aspx?Catalog=Parts_and_Accessories&model=

      Please feel free to get in touch with us through the channels below if you have additional questions.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community
      https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Your reference number: 1144166137

      Leo Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the design/style. The installation was easy, although to be honest it was just a swap from my previous cooktop. Managed to connect to the app, although, for me, not much use out of it. In the future I plan to get the new extractor. Hope the integration is good.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 3 out of 5 stars

    Looks beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm definitely disappointed in the griddle, have only used it once and yes, I coated it with butter but every pancake stuck like glue. My previous cooktop was 20 years old and this one is much much hotter, I am burning everything on low, when I am trying to heat up something takes no time at all. I realize there is a learning curve, but my wrists even though i'm holding a wooden spoon get heated..

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi techchallenged,

      Thank you for reaching out to us and we are glad to know that you purchased one of our Samsung cooktops. We apologize for the inconvenience of the cooktop getting stained easily and having a temperature issue. We will surely notate this feedback for better products in the future.

      I highly recommend clicking these links for a basic troubleshooting guide:
      How to clean and care for Cast-iron griddle, grates, and wok grate:
      https://www.samsung.com/us/support/answer/ANS00049945/

      Cooktop temperature issues:
      https://www.samsung.com/us/support/troubleshooting/TSG01001944/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/NA36N7755TS/AA

      If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144395816

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Cooking Dream

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live ve our gas cooktop. The flexibility of the five burners is so convenient. Extra bonus was wok attachment & full grill. Also, blue tooth connection

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Love it so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blows away our previous cooktop. Boils water very quickly, main burner heats very quickly. Seems to be quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to our kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation (had to do a little cutting). Quality of the cooktop is quite good. The stainless steel and grates are made well. We have been using the cooktop for about a month and really enjoy cooking on it. The flame accuracy is very precise and is a huge improvement over our previous cooktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cooktop ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the gas cooktop!! We use it alot for our daily cooking and it works great. We love the lighting to let us know whether it is on or off. We also love the wifi to connect with the phone!!! Thank you Bestbuy to have such a great product and good price!!!

    I would recommend this to a friend
  • Pros mentioned:
    Burner

    Rated 5 out of 5 stars

    Love this cooktop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever cooktop! Grates are nice and thick. The fifth burner is perfect for boiling large lots of water. No complaints here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooktop is a winner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cooktop, loving how it has updated our kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Samsung Cooktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The high rating for this cooktop is fully warranted. It heats fast and maintains even heat throughout the cooking process. Looks nice in our kitchen as well.

    I would recommend this to a friend
  • Pros mentioned:
    Burner

    Rated 5 out of 5 stars

    Love this cooktop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using this for about a month now and really love it. Its features are a nice touch such as having the exhaust fan come on when a burner is turned on. We had an electric cooktop in the house and are so much happier with gas.

    I would recommend this to a friend
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