Customer Ratings & Reviews
- Model:
- NA36N7755TG
- SKU:
- 6261807
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ease of use, powerful burners, and sleek design of this 36" built-in gas cooktop. Many appreciate the high heat output, especially from the center burner, and the high-quality materials. The WiFi connectivity is also a plus for some users. However, some customers note that the stainless steel surface is prone to scratches.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Good overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall cooktop. Much easier to clean than the black stainless steel (same model) we original ordered and returned. Depending on the pot your are putting on the burner. The flame can get closer to the nob and it can get hot. Overall a satisfactory purchase so far.
I would recommend this to a friend - Pros mentioned:Appearance
AWESOME Cooktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very sharp looking cooktop that puts out the heat. Takes 1/2 the time for water to boil. Love the blue light up dials to let you know if the gas is on. Haven't tried the Wi-Fi controls yet though but handy nonetheless.
I would recommend this to a friend Aluminum on the front, not stainless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just learned the hard way that it is not all stainless steel. The front part by the knobs is aluminum. Easy Off was used on that part to clean it and it is ruined. The stainless parts held up but not the aluminum.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Daniel S,
Thank you very much for your feedback on our cooktop. Your opinion matters to us. Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150817177) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
- Pros mentioned:Burner, Design
Stove top
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice, looks great. Burners work very well. Love the black stainless
I would recommend this to a friend - Pros mentioned:Ease of use
Pretty good quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had this for very long, and I have been out of town so I haven't used it much. Best Buy said I could get 25 points (whatever that means) for doing this review. It looks nice. Pretty easy to use. And it has the features I want. The WiFi integration is pretty much just a gimmick. You can see when the burners are on and that's pretty much it. It's still a nice feature if you think you forgot to turn the burners off.
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is happy to hear that you've had such a great experience! Thank you for choosing Samsung. ^Lo
Cook Top
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Very happy with this product. Thank you Best Buy!
I would recommend this to a friendLove it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It runs hot, and cooks beautifully. Need to make sure your hood is able to keep up with cooktop.
I would recommend this to a friendBrand response from Samsung
Posted .Thanks for the kind words and great suggestion, Alistu. We love hearing from our satisfied customers. ^Lo
- Pros mentioned:Burner, Ease of use
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Of all the products. My favorite!!! Easy to clean. Works well. Functional and griddle is a plus
I would recommend this to a friend - Pros mentioned:Burner
samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great look for our new kitchen! Burners are great and you can cook more at once! Highly recommend!
I would recommend this to a friend Value for Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from 30 inches Samsung cook top to 36 inches. I love it. And it well gel with Samsung hub.
I would recommend this to a friend- Pros mentioned:Quality
Happy customer
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality! Happy with the purchase and came on time
I would recommend this to a friend Nice, not worth the money.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When we first got the stove, it was very, very nice. It’s been approximately two months I believe and the grates are very, very difficult to keep clean. We did pay extra and bought the mat for underneath which does help out a great deal. We also paid to have it installed… And it’s very loose and moves around. And when the installer was leaving, he said if you have a problem, don’t call me call Best Buy. We thought this was kind of odd but hey, nobody cares anymore right?!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand your perspective and how you feel about this experience. Let's help you out, AmyR.
Kindly refer to page 15 of the installation manual below to check the proper installation of the hold-down bracket. Please ensure that it's properly installed on the cooktop.
Installation Guide:
https://downloadcenter.samsung.com/content/EM/201903/20190314204042380/Install_NA30N6555TG_DG68-01091A-02_EN_MES_CFR.pdf
I've shared the proper cleaning instructions for the gas cooktop below; kindly visit the hyperlinks for further help.
How to clean your Samsung gas cooktop:
https://www.samsung.com/us/support/answer/ANS00049945/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1148539175, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Burner, Quality
Great stove top
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size stove. With good heat and big flame. Quality is good also
I would recommend this to a friend - Pros mentioned:Ease of use
Nice Cooktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gas cooktop has nice look. Its Easy to use and functions great.
I would recommend this to a friend Samsung 36" Cooktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really Like it, Not Perfect, Two issues: The largest and second largest burners are too hot at the lowest settings. When you want to keep something warm, it boils, making you watch it closely or move the items to other burners. When you want something HOT and Fast it's awesome. The second problem is the cast Iron Skillet. It is not NON stick and is a pain to clean. I guess I will have to "Season" it like other cast iron cookware. Wish I got it with an Aluminum NON-Stick
I would recommend this to a friendSamsung cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cooktop was verything we could have asked for. Puts out great heat. However, the WiFi piece sticks out of the back, so is difficult to drop into a cut out countertop so that it fits correctly. The piece is easily removable but eliminates the WiFi feature (which we never needed to begin with).
I would recommend this to a friendSamsung Cook top with Wi-Fi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to see blue light to know if range is on. Convenience of. Ring able to check if range was left on with Wi-Fi. Would have been nice to be able to shut off range remotely.
I would recommend this to a friendWok adapter was the deal breaker for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was easy and straightforward. Stovetop performed as expected. The wok adapter made it easy to cook with the wok and was stable without the wok swaying from side to side without the adapter. The wok adapter was the deal breaker for me.
I would recommend this to a friend- Pros mentioned:Ease of use
Excellent product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent love it,easy to use and clean.happy by purchas.
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cooktop was installed quickly and well. The cooktop itself is very good - easy to use and heats our pots and pans with an easily adjusted flame. The only drawback might be the WiFi function which seems useless. Not enough to lower the rating.
I would recommend this to a friend
