Customer Ratings & Reviews
- Model:
- NA36N7755TS
- SKU:
- 6261806
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the ease of use, powerful burners, and sleek design of this 36" built-in gas cooktop. Many appreciate the high heat output, especially from the center burner, and the high-quality materials. The WiFi connectivity is also a plus for some users. However, some customers note that the stainless steel surface is prone to scratches.
This summary was generated by AI based on customer reviews.
Great quality product at a great price
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and love it. Only downside is, the grills are heavy compared to other Cooktops, otherwise it is awesome.
I would recommend this to a friendlove it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this cooktop almost two years ago, I love the gas flame can be in control very well for any type of cook style.
I would recommend this to a friendCook Top
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are happy with this item. When we bought it this cook top came down in price, I called about it and I got a dicount.
I would recommend this to a friendCook top
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and looks great. Easy to clean and use.
I would recommend this to a friendGasGuy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cooktop is exactly what I has envisioned and works better than expected
I would recommend this to a friendNice but costly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Limited colors but looks nice. Overall Expensive purchased
No, I would not recommend this to a friendGreat range top!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving our new cooktop so far. We've had it installed for about three weeks and are very happy. We also purchased the Samsung range hood and although it wasn't a deciding factor in the purchase, I really like the Bluetooth connection with the hood. Whenever a burner is activated, the hood fan automatically comes on! The only complaint I have so far is that the burner grates seem to stain a bit easy and can be difficult to get clean. Otherwise, it's a great unit!
I would recommend this to a friendGreat cook top
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome cooktop. I'm very satisfied. I hope this one will last for years.
I would recommend this to a friendGreat Value - easy installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A purchase the way it's supposed to be. Order, Pay, Delivered! Simple transaction!
I would recommend this to a friendKitchen update
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice products at reasonable prices. Enjoying the updated kitchen.
I would recommend this to a friendSamsung Gas Cooktop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's so difficult to wash and keep clean. I've tried oven cleaner and scrubbers. Never had a cook top that was so difficult to keep clean.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Marie,
We appreciate you taking the time to share your experience with your Samsung - 36" Built-In Gas Cooktop with WIFI and Dual Power Brass Burner - Black stainless steel. I understand you're having a difficulty in washing the cooktop and keeping it clean. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/answer/ANS00049945/ to guide you on how to clean your Samsung gas cooktop.
In case of repair or replacement, you can check this link https://www.samsung.com/us/support/service/warranty/NA36N7755TG/AA for the warranty coverage of your product.
I also recommend checking this link https://downloadcenter.samsung.com/content/UM/201904/20190417142957109/NA30N6555TG_DG68-01089A-02_EN-MES-CFR.pdf for the user's manual for you to know more about the product. You can go to pages 19, 20, 21, 22, 23, and 24 for some tips on how to care and clean you gas cooktop.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144621525,
-Noraina
No title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works line a charm and looks amazing could not have made better choice
I would recommend this to a friendGreat cooktop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great cooktop. It is currently my favorite cooktop out of the 1 cooktops that I have.
I would recommend this to a friendCooktop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it the style the way it lights up when on just a great purchase
I would recommend this to a friendSamsung cooktop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve found the Samsung cooktop to be a great cooktop.
I would recommend this to a friendVery good cooker
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife is so happy. And so perfect style happiness.....
I would recommend this to a friendSamsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it Samsung and bestbuy A winning combo Saved big
I would recommend this to a friendSamsung Gas Cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good. Because of the COVID situation, I ended up with two of them (got an email that one wouldn't be in until May, so purchased another
I would recommend this to a friendGreat Product-Poor Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased and paid for the product and installation. I have had my kitchen torn apart for almost a month and still am having trouble getting it installed.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Your reference number is 1144621645.
-Noraina
Cooktop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little small cooking. Had to replace it to accommodate the size to my kitchen
I would recommend this to a friendBrand response from Samsung
Posted .Hi AppleMacbookAir,
Thank you for choosing Samsung for your cooking needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Reference Number: 1144825968
Have a great day.
^Charles