Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,399.99
The comparable value price is $1,759.99

Customer reviews

Rating 4.3 out of 5 stars with 217 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, powerful burners, and sleek design of this 36" built-in gas cooktop. Many appreciate the high heat output, especially from the center burner, and the high-quality materials. The WiFi connectivity is also a plus for some users. However, some customers note that the stainless steel surface is prone to scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 217 reviews
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great Cooktop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was picking up lots of options before this one. Here is my reasoning for this one. 1. So far my experience with Samsung products is good. 2. It is having some smart features, which not too many (can just check if burner is on/off), but is highly good when in need. 3. High BTU for the center burner. It got 22k BTU, which I found highest for its price compare to other cooktops. 4. Style. I needed something more durable, which is Stainless steel (not glass, and not colored). This Cooktop, is really great. I hope it to last so that I don't have to go back again.

    I would recommend this to a friend
  • Pros mentioned:
    Burner, Design

    Rated 5 out of 5 stars

    Great option

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cook top. Its nice and large. The center burner is absolutely clutch. I love how nice and sleek this looks. It also syncs to your hood! Its fricken awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Burner

    Rated 5 out of 5 stars

    Solid built cooktop, very happy with purchase

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just had this installed in our new home. My first experience with a gas cooktop. I like how sturdy the unit is constructed and the grates fit quite nicely. The burners are easy to light and cook evenly. One of my favorite features that other companies do not have is the knobs are metal which eliminates worry of melting by placing a pot too close. The blue backlit knobs are a great safety feature to let you know a burner is on.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    Best Cooktop I Ever Had

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gas cooktop by Samsung is the best one so far I ever owned because of the heat capability, and solid grates. The black stainless steel is a plus cosmetic wise and so far is easy to clean. The included cast iron griddle retains nice heat for pancakes. I do wok cook a lot, and the high heat output is nice, but really rocks is the central location of the wok burner which keeps oil from splattering on the surrounding countertop and backsplash. The blue LED lighted knobs adds a wow factor. I cannot address the WiFi function because it arrived broken (Best Buy will replace when another unit becomes available). The real judge is my wife and she loves it. Only possible issue is the right front burner generates so much heat, I am not sure it could eventually crack the surrounding marble countertop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Surface stains are hard to remove

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 5 months of use, I have started seeing white stains on the surface of cooktop. The gas burners works fine otherwise, however it does not appear as a shiny surface (although we have cleaners clean it professionally every month). I called Samsung for support and they said it is past return window. I told them I don't want to return, just exchange or have someone visit to look at what is the cause of stains. Samsung support is not interested in helping customers. This experience is leaving a poor taste to an otherwise good product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Ravi, we understand the disappointment if you have stains that are hard to remove on your cooktop. Allow us to help.

      Please refer to your user manual for tips and tricks to clean your gas cooktop surface and other parts. Turn to pages 17 to 22, "Care and cleaning of the cooktop."

      User Manual
      https://downloadcenter.samsung.com/content/UM/202502/20250213162607655/O_01._DG68-01089A-08_IB_FULL_NA30N6555TG_EN.pdf

      I have also shared this user manual for an additional guide on cleaning your gas cooktop. Please click on every option and click on the embedded word if prompted.

      How to clean your Samsung gas cooktop
      https://www.samsung.com/us/support/answer/ANS00049945/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150423146) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Burner, Ease of use

    Rated 5 out of 5 stars

    Best cooktop I’ve used.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited a while to write a review so I had some cooking time on it. I love this cooktop. Easy to clean. Love the center burner that you can set on high or on a simmer. And the griddle that comes with it works great. I can actually set 2 big pots on the burners without them being crowded.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there DevilDog, I am glad to hear you are loving your new Samsung Cooktop. I know how great it is to have a unit that works great and is easy to clean. We thank you for being in our Samsung community. ^Brad Samsung

  • Pros mentioned:
    Design, Quality

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience using the product has been excellent. I love the design, quality and style.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Biyer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm s an amazing product very efficient easy to clean and works amazing

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Your Last Cooktop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does this cooktop look fantastic, it exceeded our expectations. Not sure if WiFi is a necessity but if you have the exhaust fan it probably is a good thing to have. Rated top cooktop by Consumer Reports.

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 4 out of 5 stars

    Samsung Range Top

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Center burner has very high heat, great for stir fry. Love that. However, be aware the distance between the front and back burner is couple inches shorter due to the placement of the front control knobs. This mean can not use medium sized pots at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra fast Cooktop

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is Beutifull and Elegant cooktop with faster burner and Induction function

    I would recommend this to a friend
  • Pros mentioned:
    Burner, Ease of use

    Rated 5 out of 5 stars

    Samsung Cooktop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used my new cooktop a few times, but love it. Last night I used the griddle to heat up some tortillas. It was very easy and quick. It’s a beautiful addition to my kitchen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Aluminum on the front, not stainless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just learned the hard way that it is not all stainless steel. The front part by the knobs is aluminum. Easy Off was used on that part to clean it and it is ruined. The stainless parts held up but not the aluminum.

    I would recommend this to a friend
  • Pros mentioned:
    Burner

    Rated 5 out of 5 stars

    Great cooktop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five burners with four different BTU outputs makes this product very versatile. The grates are very heavy duty, as is the included griddle that covers two burners. Burner controls are all in front, which allows for easy access and is a safer placement than side controls.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good choice for gas cooktop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very disappointed with the 30” Samsung gas cooktop performance. Two service calls within the first six months of ownership. #1: Large center gas burner uneven gas/flame distribution. This resulted in skillet hot spots and burnt food. We found it necessary to continuously rotate the skillet to avoid uneven cooking and food sticking. #2: Front right burner is also burning unevenly. Service call pending two week from previous call. Today, I attempted to use the front left burner and after some use, When my grandson arrived home, he indicated he smelled gas. I checked the burner and discovered it had stop burning but still emitting gas. This is totally unacceptable. Uneven flame distribution is an inconvenience. Random flame shut off is downright dangerous and can result in loss of life. I Google this incident and discovered others have had the same experience. Currently sitting in my kitchen freezing with the windows and doors open to evacuate the the gas residue. I will need to replace.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 22k btu Burner is amazing. Looks professional in person.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Samsung upgrade!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality! Upgraded from black! Like the wok feature & griddle! Easy ti clean, stainless steel! (Back Order) had to wait a long time, but very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Burner

    Rated 5 out of 5 stars

    Samsung Gas Cooktop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cooktop. Easy to clean, high power burners and a great work surface. Built in wifi is nice but not necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stove top range

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our new stove top it is the best, it is also easy to clean Liz

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for Money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from 30 inches Samsung cook top to 36 inches. I love it. And it well gel with Samsung hub.

    I would recommend this to a friend
Sponsored