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Customer Ratings & Reviews

Your price for this item is $1,299.99
The comparable value price is $1,759.99

Customer reviews

Rating 4.2 out of 5 stars with 122 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, powerful burners, and sleek design of this 36" built-in gas cooktop. Many appreciate the high heat output, especially from the center burner, and the high-quality materials. The WiFi connectivity is also a plus for some users. However, some customers note that the stainless steel surface is prone to scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 122 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great stove!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this stove. I just wish the WiFi and Bluetooth were more useful. They exist but don’t really have any benefit yet. But, the stove is amazing and looks great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Breaks easily, Insane cost to fix

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four of the five knobs broke after three years. Knob surface is metal but inside is plastic. Replacement knobs are $180-$200 each. Look it up yourself, “Samsung NA36N9755 knob”. Bought a new unit instead, will never buy Samsung again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish Cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the light up knobs! Fit perfectly in our cooktop space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cooktop, beware when cleaning

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cooktop. The only reason I'm not giving 5 stars is because the surface scratches a bit too easily. Cleaning with a soft cloth and soap and water has been working well but we have some early blemishes from using different materials

    I would recommend this to a friend
  • Cons mentioned:
    Stainless steel

    Rated 3 out of 5 stars

    Nice looking gas cooktop, but easily scratched

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking gas cooktop, but gets easily scratched and the front panel is a different stainless steel than the rest of the cooktop - got stained by regular stainless steel cleaner.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Kavitha! I'd like to provide this link (https://bit.ly/3lOY8bz) to help! It has all the best information on keeping the cooktop looking great. ^Jecca Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Lisa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best appliances. Highly recommended. They look fabulous

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Now we’re cooking

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great styling and cross between retro and modern. Had to get used to the difference between our old cooktop and this one when cooking. We love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Cooktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her new cooktop, the only issue we are dealing with is the center grate came broken, bestbuy replaced it and the replacement was also broken. It seems like the damage grate is coming from Samsung.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    36 inch Gas cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the cooktop for just under a month. The unit so far works fine the burner cover stain and do not get clean.

    I would recommend this to a friend
  • Cons mentioned:
    Stainless steel

    Rated 1 out of 5 stars

    horrbile Quality: all is not Steel

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy this Product - its horrible. all parts are not of stainless steel. and if you end up cleaning your cooktop with any grease remover - which I am sure many of us would do : the steel paint comes off. my product is still under warranty and the Samsung services teams says its a physical damage caused by the user - its interesting.. that i have bought a delicate cook top from Samsung which cannot be even cleaned.. what a horrible quality i am getting after paying 1300 $ ... most of you will repent buying this

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you have concerns about cleaning your Samsung Gas Cooktop. I have some helpful information that will make sure to keep your machine looking pristine. See link below:
      https://www.samsung.com/us/support/answer/ANS00049945/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Samsung Gas Stove top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has been amazing so far. With this addition, our kitchen is now 100% Samsung appliances and we could not be happier. No issues and the installation provided has been perfect. Thanks Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung stove purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking stove. Well built, easy to install and works well. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Burner

    Rated 5 out of 5 stars

    Powerful middle burner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful middle burner, a huge upgrade from my cooktop that was about 15 years old.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    I like to use middle burner-Good fire power!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built,good quality.I love this cook top. In 36 insize cook top,5 burners are enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am amaze of how looks I used every day to cook I don’t know how I mange with out it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cook

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice and when in use the color looks great easy to install easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great Cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consumer reports top rated. I had a kitchenaid previously but this one is better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beautiful stove

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love the super big burner and lights very easily.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    the right choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent - works great - made well - and looks good too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beautiful cooktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the optional grilling cooktop and wifi connection.

    I would recommend this to a friend
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