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Customer Ratings & Reviews

Winter Sale Deal
Your price for this item is $1,349.99
The comparable value price is $1,759.99

Customer reviews

Rating 4.3 out of 5 stars with 222 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, powerful burners, and sleek design of this 36" built-in gas cooktop. Many appreciate the high heat output, especially from the center burner, and the high-quality materials. The WiFi connectivity is also a plus for some users. However, some customers note that the stainless steel surface is prone to scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 222 reviews
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great cooktop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cooktop ever! We have owned high end cooktops over the years, and this is far our best choice yet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Breaks easily, Insane cost to fix

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four of the five knobs broke after three years. Knob surface is metal but inside is plastic. Replacement knobs are $180-$200 each. Look it up yourself, “Samsung NA36N9755 knob”. Bought a new unit instead, will never buy Samsung again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great cooktop, beware when cleaning

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cooktop. The only reason I'm not giving 5 stars is because the surface scratches a bit too easily. Cleaning with a soft cloth and soap and water has been working well but we have some early blemishes from using different materials

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung stove purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking stove. Well built, easy to install and works well. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    powerful flames. solid build. It looks like a cooktop that belongs in a nice restaurant.

    I would recommend this to a friend
  • Pros mentioned:
    Burner

    Rated 5 out of 5 stars

    Powerful middle burner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful middle burner, a huge upgrade from my cooktop that was about 15 years old.

    I would recommend this to a friend
  • Cons mentioned:
    Stainless steel

    Rated 3 out of 5 stars

    Nice looking gas cooktop, but easily scratched

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking gas cooktop, but gets easily scratched and the front panel is a different stainless steel than the rest of the cooktop - got stained by regular stainless steel cleaner.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Kavitha! I'd like to provide this link (https://bit.ly/3lOY8bz) to help! It has all the best information on keeping the cooktop looking great. ^Jecca Samsung

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    I like to use middle burner-Good fire power!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built,good quality.I love this cook top. In 36 insize cook top,5 burners are enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Gas Stove top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has been amazing so far. With this addition, our kitchen is now 100% Samsung appliances and we could not be happier. No issues and the installation provided has been perfect. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am amaze of how looks I used every day to cook I don’t know how I mange with out it

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cooktop. Works great looks great. We would recommend this cooktop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cook

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice and when in use the color looks great easy to install easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great Cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consumer reports top rated. I had a kitchenaid previously but this one is better.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this purchase and it works perfectly. We are very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Range Top in Black

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Cooktop is excellent in looks and functionality!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there zM8Ms2020, it is great to hear that your new Samsung Cooktop is making a statement in your kitchen. We are so happy to welcome you to our family and thank you for trust Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beautiful stove

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love the super big burner and lights very easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic gas cooktop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick lighting. Easy to clean. Love the center large pot feature.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love our new Cooktop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and responsive cooktop! It’s design is perfect for our new kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I would recommend this product to be purchased with out any hesitation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks cool

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks Really cool and my wife love it, higher recommend

    I would recommend this to a friend