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Customer Ratings & Reviews

Winter Sale Deal
Your price for this item is $1,349.99
The comparable value price is $1,759.99

Customer reviews

Rating 4.3 out of 5 stars with 222 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, powerful burners, and sleek design of this 36" built-in gas cooktop. Many appreciate the high heat output, especially from the center burner, and the high-quality materials. The WiFi connectivity is also a plus for some users. However, some customers note that the stainless steel surface is prone to scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 222 reviews
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    the right choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent - works great - made well - and looks good too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, remodeled kitchen and love it. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stove

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a HOT stove, literally. It works great and looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lot of issues with this cooktop being delivered as damage. After a few attempts I was finally able to get an undamaged version of the cooked top. Originally ordered October 2020, and after many attempts the new delivery came May 2021.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. Solidly constructed. Cooks well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Looks good, Wifi doesn't work.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cooktop. Looks, ease of use, the way it cooks. The three stars is because I cannot get the WiFi to work. Basically I paid for a function that doesn't even work.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your newly installed Samsung Cooktop. There are several important things that should be checked to make sure you are getting the best performance from your unit. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142831296. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great cook top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a Jenn-Air cooktop. The grates a heavy duty & will not move around on you, unlike my Jenn-air. Great flame control and I’m looking forward to using a wok with the attachment. The griddle is heavy duty & I'm shying away from trying it, because I’m concerned on the clean up & how heavy it it. I’m sure pancakes would be a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beautiful cooktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the optional grilling cooktop and wifi connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Cooktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her new cooktop, the only issue we are dealing with is the center grate came broken, bestbuy replaced it and the replacement was also broken. It seems like the damage grate is coming from Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Nice gas oven cook top

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice gas oven cook top starts fire right away looks nice too

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Excelent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product a little expensive, but great quality and look.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good coomtop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Cooks fast with the dual burner.

    I would recommend this to a friend
  • Cons mentioned:
    Stainless steel

    Rated 1 out of 5 stars

    horrbile Quality: all is not Steel

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy this Product - its horrible. all parts are not of stainless steel. and if you end up cleaning your cooktop with any grease remover - which I am sure many of us would do : the steel paint comes off. my product is still under warranty and the Samsung services teams says its a physical damage caused by the user - its interesting.. that i have bought a delicate cook top from Samsung which cannot be even cleaned.. what a horrible quality i am getting after paying 1300 $ ... most of you will repent buying this

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you have concerns about cleaning your Samsung Gas Cooktop. I have some helpful information that will make sure to keep your machine looking pristine. See link below:
      https://www.samsung.com/us/support/answer/ANS00049945/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 4 out of 5 stars

    36 inch Gas cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the cooktop for just under a month. The unit so far works fine the burner cover stain and do not get clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good stove top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and heats quickly. Love the knob lights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next level cooktop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this cooktop along with a matching wall oven that completely modernized our kitchen. Samsung has made a next level cooktop with this guy, excellent fire control and a burner grid that allows you to easily slide pots around. The burner knobs have a blue light when on which is great to always ensure the gas is off.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is delighted to hear that we have been a welcomed addition to your kitchen. Thank you for being a valuable member of our family. ^Lo Samsung

  • Rated 5 out of 5 stars

    Solid Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous upgrade to our old cooktop, only complaint is that removing WiFi dongle there should be an option to relocate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy and Installer = Lifesavers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is our lifesaver. After 3 months of hiccups with Lowe's on our appliances, we gave up on them and reached out to Best Buy. We locked in our items and scheduling was easy for install. Installer did a great job installing everything for the new house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best “BUY” experiance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless buying experience including exchanges etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful to look at and incredible !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best looking and functional Gas Cooktop I have ever owned! It functions easily and is heavy duty and easy to operate. The coolest feature are the blue backlights that come on whenever you use it !!!!!! JUST AWESOME !!!!!!!!

    I would recommend this to a friend