Customer Ratings & Reviews
- Model:
- NA36N6555TG
- SKU:
- 6261808
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers appreciate the powerful burners and ease of cleaning and use of this 36" built-in gas cooktop. Many also find the cooktop aesthetically pleasing, with comments praising its sleek look and illuminated knobs. While some users find the WiFi functionality unnecessary or inconvenient, the overall performance of the cooktop receives positive feedback.
This summary was generated by AI based on customer reviews.
Its beautiful stovetop.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this stovetop in replacement of my old one and it has been working perfectly.
I would recommend this to a friendreally nice to look at
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 8 weeks of waiting, we still so not have it installed
No, I would not recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it fits perfect in my kitchen. It looks great!!
I would recommend this to a friendKitchen tedo
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remodeling kitchen and purchasing all new appliances
I would recommend this to a friendWASTED MONEY ON GEEK SQUARD
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I CALLED OVER 10 TIMES THIS MORNING AND ON PHONE FOR NEARLY 2 HOURS. WAS HUNG UP MULTIPLE TIMES AND STILL NO ONE HAS HANDLED THE ISSUE. I PAID FOR 5 YEAR EXT WARR AND NOW TELLING ME TO PAY FOR SERVICE!!!!! I PAID AND No service provided on this request. I did not need a repair; I only need a product sent to me that was left out of the packaging when shipped. I was charged $250 for a LP Conversion Kit that was already paid for when bought the Stovetop.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear valued Bestbuy client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store if you have further concern regarding your GeekSquad subscription.
Have a great day.
-Ernest-
Samsung cook top
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everytime we cook it is hot on the regulator panel. We tried everything but still hot It almost cause burns to my fingers when I touch it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Janeth,
We truly understand how you feel regarding your cooktop. We are here to assist you.
We would like to speak to you directly to provide options and see how we can effectively assist you.
Please feel free to get back to us the soonest via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147244098), to help our team pull up your information.
Have a great day!
^Rodel
Bad Description - Features are not correct
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this cooktop along with the hood from Best Buy to find once waiting months for delivery that even though best Buy description said they were compatible they are not!!! You cannot control the hood from the cooktop. I wasted my money!
No, I would not recommend this to a friendSTOVE TOP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stove top is awesome. The gridle is to cool.
I would recommend this to a friendVery poor design
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung Gas Cooktop has very serious design flaws. It reflects heat up so bad that cooking on it is really annoying. I don't recommend this Samsung Cooktop
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you so much for your valued feedback, DyaBoone! We really appreciate hearing from all of our customers. ^Jecca
Perfect high end product.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has a built in wifi. But there is no thing you can do with app just to see if the burners are on or off. The burners are power ful and flame is good at all pointe.
I would recommend this to a friendBeautiful & Spacious
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and very functional. I love the burner space.
I would recommend this to a friend