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Customer Ratings & Reviews

Your price for this item is $1,304.99

Customer reviews

Rating 4.2 out of 5 stars with 61 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers praise the 36" Range Hood for its stylish design and good looks. They appreciate the Bluetooth connectivity, especially when paired with Samsung brand burners. However, some customers find the range hood to be quite loud during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 61 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Slick look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the topper needed to spice up the kitchen renovation. Samsung black stainless on everything. Great products, Samsung has definitely made a new name!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Welcome to the Samsung family, JasChe1985. We are proud to have you as a satisfied customer. ^Lo Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    The perfect addition for the Samsung appliances.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sleek design adds so much to the kitchen. Works great. The light in it is just right. Haven’t used the Bluetooth yet but have heard it’s really well.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is proud to be a welcomed addition to your kitchen. Thanks for the 5 Stars. ^Lo Samsung

  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Works and looks great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job, love the different settings and bright light. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Perfect for an update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great focal point for our new kitchen. Adds a great new look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliance for my kitchen!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite black stainless steel appliance in the kitchen. Completely changed our kitchen. Looks and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Range hood

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range hood live the functions and being Bluetooth is a great add on to the range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this hood range!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best hood range. I love that it comes on automatically when I turn my stove on. Great product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Conflicting venting options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by Best Buy that this unit could be vented inside. I called Samsung and was told Yes by one associate and NO by another. I wound up returning it to Best Buy unopened. However was charge a restocking fee from Best Buy of over $100. No one could confirm if the unit could or could not be vented inside. It is still an unanswered question. I wound up purchasing a USA made 36 inch wall mounted range hood that comes with explicit directions to vent inside. They also pick up the phone when you call to ask questions......are you listening Best Buy?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Ellie,

      Thank you for reaching out to us and we are glad to know that you used to have Samsung range hoods. We apologize for the inconvenience of the range hood doesn't meet your expectation and needs to return. This canopy hood is factory set for venting through the roof or wall but this can recirculate as well. Don't worry will surely notate your experience about this matter for a better service in the future.

      For reference to these venting methods, you may click the link below and see page 5 of this user's manual:
      https://downloadcenter.samsung.com/content/UM/201712/20171226100348965/LIB0141834_Premium_Plus_NK30K7000WS_A2.pdf

      I highly recommend clicking this link for the full specification of the product:
      https://www.samsung.com/us/home-appliances/cooktops-and-hoods/hoods/36--wall-mount-hood--2018--nk36k7000ws-a2/#specs

      If you need further assistance, please reach us through the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144406711

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Sleek!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hood looks great and vents well. Love the blue tooth for hands free use while cooking. Timer is a great feature too.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I couldn't agree more, BKSTEP! I love all the great features of this hood too. ^Jecca Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and design of this hood. Looks beautiful in our new kitchen has hasn't given us any issues yet. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Pretty cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with the cooktop this hood automatically turns on when you light the burner. Nice timee feature too with auto shutoff

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good Range Hood

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Range Hood. Very nice looking and good appliance

    I would recommend this to a friend
  • Pros mentioned:
    Look

    Rated 5 out of 5 stars

    Looks Great above the cook to and works nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks Great above the cook to and works nice with the Cook top.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time to share your feedback with us. ^Lo Samsung

  • Rated 4 out of 5 stars

    Good but doesn't connect to wifi

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice but my only problem is it's very difficult to connect to wifi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product for the value !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend has similar product and he is using since 2+ years without any complain, we are glad that we made right choice after talking to them.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for sharing your feedback with us, Ritesh. We're proud to have you as a member of the Samsung family. ^Lo Samsung

  • Rated 3 out of 5 stars

    Does not stay connected to WIFI

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's is a fine hood. It does not stay connected to wifi and the gas cooktop. Constantly needs to be paired again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good unit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches well with our cooktop and kitchen lay out , so far so good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Hood that could be even better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking hood range but it would be nicer if there was a multi level light setting.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery crew did an amazing job! Brandon was super nice and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stayed with 36in. Range Hood

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Samsung. Because of style, closed in underside, looked easy to keep clean. Placed in kitchen in Dec. 2018. Very happy with The way it works. Much better than the one I replaced.

    I would recommend this to a friend
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