Customer Ratings & Reviews
- Model:
- LC27F390FHNXZA
- SKU:
- 6535575
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the 390C Series monitor's screen size, price, and curved design, frequently citing ease of use and good picture clarity. While some users noted the lack of built-in speakers and a somewhat basic stand, many found the monitor comfortable for extended use and suitable for gaming. Positive feedback on resolution and the reduction of eye strain was also common.
This summary was generated by AI based on customer reviews.
Not recommended yet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very fragile, it looked great but just a little pressure on it and it broke, curved screens are vey vulnerable the stress is in the design, wait for the tech to get better
No, I would not recommend this to a friendIssues with one of my two not "coming on"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an issue with one of my monitors consistently not wanting to come on. The cursor tracks over to it, but it will stay black and wont come "on" for days... VERY inconvenient.
I would recommend this to a friendBrand response from Samsung
Posted .We are very sorry for the screen issue you have encountered with your 390C monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, we are very sorry for the inconveniences you have had and hope that we will hear from you soon.
Monitor Would Not Turn On 3 days In
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had this monitor for 3 days, and it's already malfunctioning. I could not get the screen to "wake up" this morning and it kept switching from "analog" to hdmi" mode intermittently, but would not come on. After shutting my computer down and turning it back on the monitor eventually started working again. I've never had this issue with previous (HP, Dell) monitors. I'm returning this monitor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung 390C series Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Mines not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good, it keeps flickering on and off. I’m going to return it this week.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Not impressed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went from an lder samsung curved momitor to this one and hust wasnt impressed on the image quality at all
No, I would not recommend this to a friendStopped working
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stops working suddenly, doesn’t take signal from the laptop and have to unplug it and again try. Not reliable, the return window is also closed, had been less than a month I bought it. If you are not limited to budget please don’t this one.
No, I would not recommend this to a friendFaulty monitor, and pathetic support
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor got very pixelated a month after purchase. BestBuy doesn't support it. Samsung takes hours to get the right support team on.
No, I would not recommend this to a frienduseless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.constant "not optimum mode" that I can't get rid of. It doesn't give me an option to get rid of it
No, I would not recommend this to a friendDOA
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived with plug from headphones broke off in the audio jax and will not play sound.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung 390C Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Not Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display quality looked like it was washed out and not great. Will recommend to go for Ultra gear instead
No, I would not recommend this to a friendDont do it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Between terrible customer service & products i purchased will be the last one from me
No, I would not recommend this to a friendWears out fast
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already blinking colors and going bad Not even a year old
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung 390C Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Do not worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good quality display at all worse than basic laptop display.
No, I would not recommend this to a friend- Pros mentioned:CurvatureCons mentioned:Eye strain
Samsung monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This curved computer monitor is an absolute game-changer. The immersive experience it provides is unparalleled. The curved design wraps around my field of vision, drawing me into the content like never before. The visuals are stunning, with vibrant colors and sharp details. The curved screen also reduces eye strain, allowing for longer, more comfortable viewing sessions. The monitor's performance is exceptional, with smooth gameplay and fast response times. It's a true delight for gamers and multimedia enthusiasts.
I would recommend this to a friend - Pros mentioned:Screen sizeCons mentioned:Stand
Overall good but not for me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good monitor but with some caveats: the monitor/stand does not tilt, and it is nice to have a larger screen but with just a FHD resolution, everything looks the same as a 24" just enlarged which is great for some people but I was wanting to fit more program widows on the screen versus a 24" but for that you actually need a higher resolution monitor, I think QHD.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are delighted to hear you've had a positive experience with your 390C Monitor.
We appreciate the feedback you have provided. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung.
- Pros mentioned:Curvature, Screen size
It's all in the curves
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this monitor to upgrade from my smaller Samsung and this one is just as good. I work from home under less-than-stellar light and the curved screen is great for reducing eye strain and avoiding the dreaded Zoom meeting headache.
I would recommend this to a friend - Pros mentioned:Ease of use, Screen size
Really great monitor for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. I use this monitor in my home office for when I work from home. I can see everything I need to see clearly and it looks nice on my desk. So far so good!
I would recommend this to a friend - Pros mentioned:Ease of use, Screen size
Gamer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Play on PS5 works amzing,good picture quality,will turn off and turn on by it self easy to clean use it everday no problem
I would recommend this to a friend - Pros mentioned:Ease of use, Screen size
Quality and easy to install.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is amazing. So clear and it was easy to set ip.
I would recommend this to a friend - Pros mentioned:Screen size
Monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the wider screen. Everything is so clear and bigger.
I would recommend this to a friend