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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $989.99

Customer reviews

Rating 4.2 out of 5 stars with 322 reviews

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Rating by feature

  • Capacity

    Rating 4.1 out of 5 stars

  • Dry Time

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers highly value the compact size, quiet operation, and reliable performance of the 4.0 Cu. Ft. Stackable Electric Dryer. Many appreciate its ease of use and the surprisingly large capacity for its small footprint, although some find the drying time inconsistent. A few customers noted the higher price point compared to larger models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 322 reviews
  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine works as expected so far but it may be too early to fully appreciated it.

    I would recommend this to a friend
  • Cons mentioned:
    Drying time

    Rated 2 out of 5 stars

    Doesn't do the best job for towels and sheets

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really small capacity but still would expect it to dry appropriately. Disappointed in the Samsung but not with Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues getting the best drying performance for your dryer. I have all the best practices below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Nice option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice option for small spaces with lots of features to deal with drying your clothes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Factory couldn’t ship

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Factory couldn’t ship , store cancelled my delivery date, I had to cancel order,

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Happy to hear that you are interested in our Samsung dryer, AJID. To gather information and assist you with this unit, please reach out with the following options below.

      Contact the BestBuy customer service department at P. (888) 237-8289 H.24 Hours a Day.

      or

      To better assist you with Samsung products and purchases, please reach us with the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1145399823) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sad I had to return this since my hone hookup don’t allow electric dryer product is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We happy with our purchase and we recommend Best bye to our friends and neighbors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whoa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is my go to electronic store now since Fry's is gone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Samsung dryer! I have always had Samsung products and never been let down yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and I highly recommend this for anyone looking to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the Best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung reliability and excellent quality...years of tried experience..we like it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Got my money’s worth. Will recommend to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery people were excellent and the customer person was very professional

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Way too noisy for such an expensive machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an expensive dryer, it is way too noisy. Needs to be in an enclosed area to cut down on the noise. Otherwise a good performing machine.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see that you are having issues with your dryer and it is makes noises. I am here to resolve that for you. The link below will provide information on the noises that you are hearing. See link below:
      http://www.samsung.com/us/support/troubleshooting/TSG01000979/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 1 out of 5 stars

    Needs costly repairs after 1.5 years of use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the worst dryer I've owned. I bought it in October, 2020 and installed and started using it in November of that year. By June, 2022 it had a persistent squeal that's gotten progressively worse. A repair person said it's the bearings and will be expensive to fix. Plus the parts are backordered 4-6 weeks. I've had dryers for more than a DECADE that didn't ever need to be repaired. I'm so sorry I cheaped out and didn't buy the Miele!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Marceline,

      Thank you for your insight about our Samsung Dryer, We apologize for the unpleasant experience. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.

      To better assist you on this feel free to reach out to us with any further questions regarding your Samsung products.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us


      When you message us, give them this number (1144826164) and it will help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      ^^Ross Samsung

  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't take too long to dry the clothes. Controls are well-designed.

    I would recommend this to a friend
  • Cons mentioned:
    Drying time

    Rated 1 out of 5 stars

    horrible at actually drying anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A dryer has one job and this does it VERY BADLY. Sensor dry is a sham - it NEVER works correctly in identifying when everything is thoroughly dry. So timed dry is the only viable option. But it'll take 2 hours to dry half a load of normal clothes. A load of sheets or towels takes about 4-5 hours.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung Customer, I understand you have concerns with your Samsung Dryer not providing dry clothes and know how irritating that can be. I would like to provide some helpful information to get you perfect results. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/
      https://www.samsung.com/us/support/answer/ANS00047247/
      If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143416233. We welcome you to our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I didn’t know it was low purchase risers with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not large but does a great job. Excellent for apartments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, has a special ring when done which is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Front Loading Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Samsung Front Load Dryer and Washer set

    I would recommend this to a friend