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Customer Ratings & Reviews

Your price for this item is $989.99

Customer reviews

Rating 4.2 out of 5 stars with 71 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.3 out of 5 stars

  • Dry Time

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers commend the 4.0 Cu. Ft. Stackable Smart Electric Dryer with AI Smart Dial for its compact size, making it ideal for smaller spaces. They also praise its ease of use and effective drying performance, with many noting the convenient settings and fast drying times. The dryer's ability to thoroughly dry clothes is frequently highlighted. Overall, customer feedback points to a positive experience with this appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 71 reviews
  • Rated 5 out of 5 stars

    Good choice for under counter installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the washer’s and dryer performance and appearance. Delivery and installation went very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A satisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my electric dryer and it was a good choice at a excellent price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this appliance! Easy to get the hang of and looks great in our space too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and quick, only down side does not have a touch up cycle, sometimes clothes are slightly damp and can't run another full cycle because machine will stop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This electric dryer works very well. I am very happy with this purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Our dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are still learning how to use it best. There are times when it takes longer than the reported time that it posts to the app on our phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dryer! All clothes get dry so well and come out hot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    too low

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish it had a stand. The combination washer dryer is too low for me. Needs a platform. Otherwise does a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have it for 7 months already and i can’t complain one of the best i had so far

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Where is my dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where is my dryer it has not been delivered. Where is my dryer

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello GuillermoMunoz,

      To better assist you with this matter about the delivery of your dryer purchase, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Mr and Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with both our washer and dryer purchase. Lester the sales person was professional and helpful. The delivery and installation was well done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Compact Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a compact dryer,I feel it does the job with many drying options.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unsatisfied with Samsung Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been repaired by geek squad three times...not that happy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Barnes laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was excellent, Rep was excellent he answered all ny questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Troy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good dryer, took me a bit to figure out the controls but nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer for condo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only used it a couple of times - but so far, so good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very stable when stacked.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When stacked with a matching dryer, there are stability issues. It limits how much you can load in the washer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand how you feel about the dryer's performance when stacked, ColinW. Let us help.

      We have provided the guide for more information about the suggested laundry load size for the washer and dryer for reference.

      The best laundry load size for your Samsung washing machine and dryer:
      https://www.samsung.com/us/support/answer/ANS00080262/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146793139) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 1 out of 5 stars

    Non professional and no concern for the consumer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited about my new washer/dryer. I used the machine once and it was stuck in the spin fill cycle. The only thing that stopped it was to Use the emergency hose on the bottom right of the machine and drain pan after pan of water . When the machine was empty of water the machine door unlocked , No supports very unprofessional I would never recommend Best Buy for any product or there customer device

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Over charged for one of stacking kits, and charged

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stacking kit and 3 charges for delivery was charged in error. I only bought one item,, a Samsung washing . The stackable kit was not ordered because you were unable to attached the dryer to another Dryer Brand. Best Buy was un able to use my (outlet/voltage). My 5-3-23 appt didn’t go thru, you came 2 early. was

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my order canceled 3 times I've been waiting since July for this delivery. Please contact me for details

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear BestBuy clients,

      We don't want any customer to regret their purchase, and we can understand how difficult this must be for you. We are here to help.

      To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rainly Samsung

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