Customer Ratings & Reviews
- Model:
- DV25B6900EW/A2
- SKU:
- 6507610
Rating by feature
- Capacity
Rating 4.2 out of 5 stars
- Dry Time
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the 4.0 Cu. Ft. Stackable Smart Electric Dryer with AI Smart Dial for its compact size, making it ideal for smaller spaces. They also praise its ease of use and effective drying performance, with many noting the convenient settings and fast drying times. The dryer's ability to thoroughly dry clothes is frequently highlighted. Overall, customer feedback points to a positive experience with this appliance.
This summary was generated by AI based on customer reviews.
Over charged for one of stacking kits, and charged
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stacking kit and 3 charges for delivery was charged in error. I only bought one item,, a Samsung washing . The stackable kit was not ordered because you were unable to attached the dryer to another Dryer Brand. Best Buy was un able to use my (outlet/voltage). My 5-3-23 appt didn’t go thru, you came 2 early. was
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had my order canceled 3 times I've been waiting since July for this delivery. Please contact me for details
I would recommend this to a friendBrand response from Samsung
Posted .Dear BestBuy clients,
We don't want any customer to regret their purchase, and we can understand how difficult this must be for you. We are here to help.
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
- Pros mentioned:Size
Great little dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cute compact dryer that fits under a kitchen windowsill. Like all dryers it can’t be overloaded for maximum efficiency. It is the perfect size for a small household. We couldn’t figure out how to reverse the door “swing”direction (so it opens towards the washer), and couldn’t find any manual online. Otherwise it’s a great dryer!
I would recommend this to a friend - Pros mentioned:Noise level
Made for two
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for two. Can do one load a week, or sort and do two loads every other week. Will dry a set of queen size sheets or blanket. Much quieter than our last set. The features are very reasonable. Easy to understand and use. Most people use two or three settings, Any dryer that needs a book to explain how to use it is ridiculous.
I would recommend this to a friend Too soon to tell
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! I love how speedy this washer is, which is necessary considering it’s small capacity. The settings seem a bit confusing but it could just be a learning curve. I will return and update my review if anything changes.
I would recommend this to a friend- Pros mentioned:Size
Perfect Size for Condo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This compact modern unit is perfect for our condo. It has a lot of features to enjoy.
I would recommend this to a friend - Pros mentioned:Drying performance
Florida
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer works great Let’s u know when the clothes are done
I would recommend this to a friend - Pros mentioned:Overall performance
Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely fabulous absolutely fabulous absolutely fabulous
I would recommend this to a friend Touch Start is defective or just difficult
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In order to turn on an pick selections for drying it requires a touch that is difficult to operate. The touch requirement rarely works and often requires 5 min of touching and pushing all around the spot trying and failing to actually activate the machine to start. Its a Poor design feature. However machine works well once you get it going!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
It's our pleasure to receive your review.
If your dryer won't start, the buttons won't work, or the control knob won't select a different cycle, you probably have Child Lock turned on.
You can check the child lock operation on the model's user manual link below on page 50.
https://downloadcenter.samsung.com/content/UM/202303/20230308100027106/DV6900B_SimpleUX_WEB_Vent_EN_CFR_MES_0302.pdf
You can also check the Samsung link below about the control buttons on the Samsung dryer that do not work or respond.
https://www.samsung.com/us/support/troubleshooting/TSG01001992/
Samsung dryer will not turn on or stay on.
https://www.samsung.com/us/support/troubleshooting/TSG01001008/
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145630324, which will help our team pull up your information.
^Rainly
Fits the Space
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It fits the space, looks nice, and does the job even if it is smaller capacity.
I would recommend this to a friendIdeal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ideal front load dryer, good space and interior light
I would recommend this to a friendSamsung service Sucks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service is bad BE CAREFUL, we have been back to SamSung 4-5 times with Issues and it has not been fixed yet
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you informing us regarding your experience with Samsung. We would like to speak with you directly so we can assist you better, KeithM.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147502581, to help our team pull up your information.
Have a great day!
^Chrystel
Do Not Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible dryer. Have only owned for 3 months and it take multiple cycles to dry small loads.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RobertP,
Let us ensure your dryer functions properly.
Here are steps to help you dry your clothes, and please click the hyperlinks for further assistance.
Clothes are not dry after using Samsung dryer.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all
We also recommend reading the tips and tricks in the "Load your dryer" section to help you maximize the dryer's efficiency.
The best laundry load size for your Samsung washing machine and dryer.
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145950621 to help our team pull up your information.
Have a great day.
^Aloe