Customer Ratings & Reviews
- Model:
- HW-A470/ZA
- SKU:
- 6478240
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers commend the 4.1-Channel Soundbar for its exceptional sound quality, easy setup, and affordable price. Many users rave about the immersive surround sound and crystal-clear audio, while others appreciate the hassle-free installation process. While some users have concerns about occasional wireless connectivity issues and weak rear speakers, the overall sentiment is positive, with many praising the soundbar's excellent sound definition and value for money.
This summary was generated by AI based on customer reviews.
Spend some extra money on a better one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning it. The remote was horrible. You had to be on top of the soundbar for it to work, when it worked and the buttons on the front were so hard to see. The big issue with this is it turned on when you turned the tv on so it was a real pain.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Scooby,
Thank you for sharing your feedback regarding the functionality and design of the remote included with your A470 Soundbar. Your feedback is important to us and will be shared with our product teams.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Like it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ita nice one for sounda ...........................
I would recommend this to a friendMeh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two mid/individual speakers are inop. Only sub & actual sound bar works.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JaDereksMom,
Thank you for sharing your feedback on the HW-A470 Soundbar with included Wireless Rear Speaker Kit. Your experience regarding lack of sound from the rear speakers is very important to us. If you set the sound mode to SURROUND, GAME, or ADAPTIVE, you will get surround sound effect from the rear speakers.
If you are still not hearing sound from the rear speakers, please make sure the connection between the soundbar and rear speakers was successful by powering on the soundbar and checking for a solid blue light on the wireless module for the rear speakers. If the light is blinking, or is red instead of blue, the speakers will need to manually be connected to the soundbar.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Cons mentioned:Wireless
Defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to review when the unit isn’t functional and had to be sent back to Samsung. Remote didn’t work even with different batteries. TV wouldn’t recognize it via Bluetooth
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Travis,
I am very sorry to hear of the issues you experience with your soundbar out of the box. We appreciate your patience in having to deal with the service of your unit.
Should you need assistance with the setup of your soundbar after the service is complete, or have questions regarding the audio settings, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Ok if tou want powerful sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Provides powerful sound but not really surround sound.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Manny,
Thank you for sharing your review of the A470 Soundbar. We value your feedback and will share it with our teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
useless product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sound bar is useless! the remote mutes the sound when we tried to change volume and we are not using it. when we called the geek support people they said it was defective but could not help us to replace it,,,,,,rather we had to bring the entire system into the store. the store is 120 miles away and in montana, with the winter storms, it might as well be 500 miles! its not happening!!! i thought the idea of warranties and tech support was to help customers but that clearly not tje idea!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi useless,
Thank you for purchasing the HW-A470 Soundbar and for sharing your feedback regarding the included remote control. Please know that many of the buttons on your remote have multiple functions. For example, the Volume button is moved UP/DOWN to adjust volume, and to MUTE the sound, you need to PRESS it in. Pressing it a second time will unmute.
Please refer to pages 22-26 of the of the Full Manual for details on using the remote control including buttons with more than one function.
https://downloadcenter.samsung.com/content/UM/202111/20211116104510528/HW-A470_ZA_FullManual_01_ENG_210531.0.pdf
For further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Ehh
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t think they’re great. every once in a while, usually when I’m watching YouTube (I mostly watch YouTube so not sure if coincidence or causation) the speakers revv up with this crazy loud pitching noise and I have to run to shut the tv off
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Love2buy22,
Thank you for purchasing the Samsung HW-A450 Soundbar. We appreciate you sharing your experience with us.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller.
Please contact Samsung Customer Support for troubleshooting or warranty assistance.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Extremely Disappointing and Frustrating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I own a lot of Samsung devices and I am usually happy with them. This is the worst sound system I have ever owned. The reason for this is that it constantly disconnects for about a second and then comes back on, it is so frustrating and distracting that I can't even stand to use it. Something is wrong with the wireless connection, but even if I move the speakers right next to the sound bar and TV, they still cut out constantly. The sub also cuts out constantly. On the rare occasion that it happens to work for more than 10 seconds at a time, the sound quality is still poor. Waste of money and completely useless with the issues.
No, I would not recommend this to a friend- Cons mentioned:Rear speakers
Disappointing Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality, rear speakers barely loud enough to hear if held to ear. Disappointing purchase
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Str8ny,
Your thoughts regarding the surround sound performance of your new Soundbar and Rear Speakers is important to us and will be shared with our product teams. Our HW-A470 4.1ch Soundbar was designed to deliver immersive surround sound. Speakers firing from the front and behind bring the surround sound to life. To improve your surround sound experience, you may want to try adjusting the sound mode. The Surround mode may provide you with an improved and more immersive surround sound experience.
Press the SOUND MODE button on your remote, and then select the desired sound effect by choosing STANDARD, SURROUND SOUND, BASS BOOST, GAME, or ADAPTIVE SOUND.
Additionally, If your Digital Output Audio Format is set to PCM then you will likely notice decreased performance with surround sound audio systems. Dolby options are designed for surround systems (like 3.1.2 or 5.1), whereas PCM provides great sound quality for stereo speakers.
On a Samsung TV this setting can be found at Home > Settings > Sound > Expert Settings. (It can also be found in the Quick Settings.)
I hope these tips help! Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Save your effort and money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As someone who has several Samsung TVs, I expected better, even for a lower end sound bar system. I have a pretty nice wired sour round system in my recreation room. This one was purchased for a den. As others have said, the instructions were terrible. The product is actually not that complicated to set up. The problem is the rear speakers did not work and the sound of the subwoofer was very low making you second guess set up. I returned it and got the Vizio 5.1 M Series - not much more and worth it!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Scorpion,
Thank you for your review of the Samsung HW-A470 Soundbar System. We appreciate you sharing your experience with us. It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products. Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Solutions
- Cons mentioned:Wireless
Soundbar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would only connect by optical and doesn't work with my cable remote. I have an expensive piece of junk.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I am sorry to hear that you are not completely satisfied with the out of box experience provided by your new HW-A470 soundbar. We appreciate the feedback you have provided regarding the available connections and ability to be controlled by a universal remote.
You may be able to adjust the HW-A470 Soundbar volume using the remote control used for the TV by adjusting the settings within the soundbar. This function can be used with IR remote controls only. Bluetooth remote controls (remote controls that require pairing) are not supported. Set the TV speaker to External Speaker to use this function. 1) Turn Off the Soundbar. 2) Push up and hold the WOOFER button for 5 seconds. Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the following order: “Samsung-TV Remote” (Default mode), “Off-TV Remote”, “All-TV Remote”.
Additionally, you can try contacting the manufacturer of your remote. Most universal remotes are compatible with Samsung products and may require additional steps to control your unit.
For additional assistance with this, please contact us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
I had high hopes, but you get what you pay for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked these up 48 days ago and used them to watch YouTube (mostly) and Netflix/HBO Go/Hulu (etc). They were great speakers until recently, because the sound bar started to sound blown out on the right side. I'm not an audiophile by any means, but even by my untrained ear, it sounded awful. I've never been let down by Samsung in the (close to) 10 years I've owned their products but this was definitely a disappointment.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ChickenTenderDaddy,
We appreciate your feedback regarding the abnormal sound quality you are experiencing. with your HW-A470 Soundbar.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung Soundbar with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can view the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/HW-A470/ZA
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Cons mentioned:Rear speakers
Front speaker is good rear not so much
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rear speakers don’t work. Have had to call Samsung once already and will have to do it again
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JohnE,
Thank you for sharing your experience with the Samsung HW-A470. We appreciate your feedback regarding the setup and connection issues with your rear speakers.
When powered on for the first time, the rear speakers and subwoofer should automatically connect wirelessly. If the auto-connection process fails, you can try manually connecting the sub and rears to the soundbar.
To manually setup the wireless rear speaker kit included with the soundbar if the auto connection process fails, first use the color-coded speaker wires to connect the rear speakers to its wireless module and place these three in the back of your room. Plug the wireless receiver module power cord into an electrical outlet and into the wireless receiver module to turn on the wireless receiver module.
Turn off your soundbar and press the Up button on the remote for 5 seconds. The ID SET message will appear on the soundbar for a short time and then disappear. After the ID SET process, the soundbar power is automatically turned on. The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the soundbar and the wireless receiver module.
I hope these tips help resolve the issues you are experiencing. If you would like additional assistance with the setup of your rear speakers, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Disappointed, customer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy less than 6 Months the bass box stop working right after the Tulsa wrong speakers stop working disappointed customer .
No, I would not recommend this to a friend- Cons mentioned:Volume
RobertG
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad speakers, hardly any sound when the volume was all the way up.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RobertG,
I am very sorry to hear you are not completely satisfied with the initial out of box experience provided by your new HW-A470. Please know there are a few adjustments available to improve the surround sound experience.
You may first want to try checking the sound format on your TV to ensure you are getting the best experience for a surround sound setup. If your Digital Output Audio Format is set to PCM then you will likely notice decreased performance with surround sound audio systems. Dolby options are designed for surround systems (like 3.1.2 or 7.1), whereas PCM provides great sound quality for stereo speakers.
On a Samsung TV this setting can be found at Home > Settings > Sound > Expert Settings. (It can also be found in the Quick Settings.)
Please also make sure Dynamic Range Control is turned off. This is done by pressing and holing the Sound Mode button while the Soundbar is in standby mode.
You can also try quickly optimizing your settings by pressing the SOUND MODE button on your remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, BASS BOOST, GAME, or ADAPTIVE.
I hope these tips help your further enjoy the audio experience. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Frustrated
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is excellent but I have tried everything and the rear speakers will not work or pair.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Bass,
Thank you for choosing the Samsung HW-A470 Soundbar and taking the time to share your experience. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Soundbar Support at:
1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Ambassador
A very unsatisfied customer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst purchase I have ever done in my entire life. I bought this unit at Best Buy in mid March. Unfortunately, i became very sick and i had to stay at the hospital for almost 4 weeks. I came home, tried to put this thing together and it does not work. I tried to return it and i was told i cant do it. This is so unprofessional, I will never ever buy anything from Best Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I am very sorry to hear about your experience with your Samsung soundbar. Please know, Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung Soundbar with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
You can view the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/HW-A470/ZA
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
We look forward to hearing from you.
~ Samsung Solutions
- Cons mentioned:Wireless
I would return if I could
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good sound but constantly goes off line and wont connect to wifi
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi McQueen,
Thank you for sharing the issues you are experiencing with your Samsung HW-A470 Soundbar. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
NOT wireless rear speakers.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very deceiving title. The rear speakers are NOT wireless. They need to be plugged into the receiver with the cords ran to the speakers. Once I got it hooked up, the volume out of the rear speakers is very minimal even with the sound adjusted. On sale because it’s junk. Would not recommend!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jake,
Thank you for purchasing the Samsung HW-A470 Soundbar System which comes with a subwoofer and rear speaker kit. We appreciate you sharing your thoughts about the wireless description of the rear speakers
Occasionally, customers have trouble hiding and running speaker wires from the front of the room (where their soundbar is) to the back of their room (where they have their rear speakers). The Rear Speaker Kit eliminates that hassle. Connect the rear speakers to its wireless module and place these three in the back of your room. One wire is required to connect each rear speaker to the wireless module. Then plug in the power cable to the module. The “wireless” convenience is in connecting your soundbar and any other speakers at the front of the room to the rear speakers – this can now be done via Wi-Fi through the wireless module, eliminating any clutter of long wires running the length of your room.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. You can reach us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Try another version
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought having rears would help. Too low to notice. Front sounds muffled. Too low overall in sound quality. Sub only adds to response at near fully being raised to 80 to 100. Don't recommend!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi iii210w,
Thank you for purchasing the Samsung HW-A470 and for sharing your review. Your feedback regarding the overall sound quality of your soundbar is important to us and will be shared with our product teams. There are multiple audio quality adjustments that can be made to tune the sound to your liking.
You can try optimizing audio performance for your specific content by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, BASS BOOST, GAME, or ADAPTIVE.
With the sound mode set to standard, press and hold the Sound Control button for about 5 seconds to adjust the sound for each of seven frequency bands.
Please know, the purpose of the subwoofer is to reproduces low frequency sounds and not musical tones. It adds rich tones and deepens sound effects, like the rumbles of an explosion or the depth in bass guitars and drums.
Try these adjustments that can be made for bass and subwoofer:
1) Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down
2) Adjust the bass control by pressing the SOUND CONTROL button (gear icon) on the remote control, then select BASS to increase the level. You can adjust the volume between -6 to +6 by using the Up/Down buttons.
I hope this helps you further enjoy the audio experience. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions