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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 423 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers commend the 4.1-Channel Soundbar for its exceptional sound quality, easy setup, and affordable price. Many users rave about the immersive surround sound and crystal-clear audio, while others appreciate the hassle-free installation process. While some users have concerns about occasional wireless connectivity issues and weak rear speakers, the overall sentiment is positive, with many praising the soundbar's excellent sound definition and value for money.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 423 reviews
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the home. Takes movie watching to the next level.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, easy to set up. Sound is very good, glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, good sound and price, Samsung quality and good loading

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok on sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot control the with my tv remote so i have to use 2 different remotes .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, good sound, easy to use and install, would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound with bar and speakers. Nice quality and easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound bar with rear speakers.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality amazing bang for your buck!! Made my 70in Samsung tv sound a million times better than before. The rear speakers including is a necessity as they are one of my favorite parts now due to the fact the make you feel fully immersed in the sound of your movie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big improvement over built-in speakers from TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a full time RVer and the sound quality from the large flat screen TV that came with our 5th wheel was awful. The built-in speakers face rearward and we always had a hard time understanding dialogue. The Samsung 4.1 channel soundbar with subwoofer and rear speakers has made a noticeable improvement in the overall audio range, especially voice and bass. It's probably not as good as a 5.1 setup would be (and I didn't realize the difference when I ordered) -- but it is SO much better than what we had. I found out after-the-fact there is no dedicated center speaker. Under 4.1 the two front satellites 'matrix' the sound to form an invisible center speaker (this is using Dolby Pro Logic decoding). With 5.1 the center channel is discrete (in Dolby Digital 5.1/DTS decoding). The center channel is used mainly for dialogue in movies. Contrary to other reviewers, everything worked well after setup including the Bluetooth connectivity, and the rear satellite spkrs are very distinctly audible. (I mounted them on the wall behind where we sit.) We just had to make sure to select "Surround Sound" as the option both on the TV and on the soundbar settings. Time will tell how well it holds up while traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Awesome Sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup . Sound is fantastic . My tv found it right away

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Rear speakers

    Rated 3 out of 5 stars

    Not fully wireless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rear speakers not wireless. Sound is great for the price

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi VEnriquez,

      We appreciate you sharing your thoughts about the wireless description of the rear speakers. Occasionally, customers have trouble hiding and running speaker wires from the front of the room (where their soundbar is) to the back of their room (where they have their rear speakers). The Rear Speaker Kit eliminates that hassle. Connect the rear speakers to its wireless module and place these three in the back of your room.

      One wire is required to connect each rear speaker to the wireless module. Then plug in the power cable to the module. The “wireless” convenience is in connecting your soundbar and any other speakers at the front of the room to the rear speakers – this can now be done via Wi-Fi through the wireless module, eliminating any clutter of long wires running the length of your room.

      If there is anything we can do to further improve your experience with your new Samsung Soundbar, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals & Software
      3) Warranty Info
      4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      5) Contact Us

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Would Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set-up. Sounds great. Was shipped quickly.

    I would recommend this to a friend
  • Cons mentioned:
    Missing parts

    Rated 4 out of 5 stars

    Don't buy open box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be five star if once again I didn't have to buy extra parts that were missing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound and the wireless aspect doesn’t have a delay

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Rear speakers

    Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, but it cuts out randomly. The small rear speakers are not wireless.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JGC1,

      We appreciate you sharing your thoughts about the wireless description of the rear speakers and your experience with the audio occasionally cutting out or skipping.

      Occasionally, customers have trouble hiding and running speaker wires from the front of the room (where their soundbar is) to the back of their room (where they have their rear speakers). The Rear Speaker Kit eliminates that hassle. Connect the rear speakers to its wireless module and place these three in the back of your room. One wire is required to connect each rear speaker to the wireless module. Then plug in the power cable to the module. The “wireless” convenience is in connecting your soundbar and any other speakers at the front of the room to the rear speakers – this can now be done via Wi-Fi through the wireless module, eliminating any clutter of long wires running the length of your room.

      To troubleshoot the sound dropping issue, you may first want to check the cable connection of the soundbar to the TV or external device to ensure it is secure, and properly connected to the correct port.

      In addition to checking the connections of the soundbar, please make sure your soundbar is using the latest firmware version (v.1009). Updating the firmware on your soundbar gives you all the benefits of the latest improvements and often resolves connection issues. You can update your firmware by using a USB device.

      Should this not resolve the issue, you may also want to initialize your soundbar by pressing the - and + (volume) buttons on the side of the soundbar at the same time for at least 5 seconds. The light indicator on the front of the soundbar will blink 4 times and the soundbar will be reset. Please know, this will reset all settings on the soundbar back to default; any sound adjustments will need to be performed again.

      Should you continue to experience audio dropouts, and are connected wirelessly, please use the included cable to connect the soundbar to the TV. Using a wired connection instead of wireless often eliminates the issue entirely and improves the user experience.

      I hope these tips help resolve your issues. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals & Software
      3) Warranty Info
      4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      5) Contact Us

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Slay!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product slays. It’s a little quiet on the back speakers but I got it on sale for $150 so I can’t complain

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Zach,

      We’re glad to hear that the sound quality of Samsung’s HW-A470 soundbar has exceeded your expectations!

      Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals & Software
      3) Warranty Info
      4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      5) Contact Us

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Get it for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East setup with my Vizo Tv. I thought it was Bluetooth speakers but they are wired

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Samsung - 4.1-Channel Soundbar with Wireless Rear

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good sound but not exactly what I was thinking. Better than the sound coming out of the back of my TV.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless

    Rated 1 out of 5 stars

    Jbl

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned it for three years subwoofer Bluetooth would not hook up to the sound bar sent it in and they will not warranty it. This is an expensive product. Therefore, I will never buy another product from Best Buy ever again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for enhancing your television viewing. Great for watching movies!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Samsung Soundbar Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit. Easy setup. Don't really get the surround sound effect, but does fill the room with sound.

    I would recommend this to a friend