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Rating 4.5 out of 5 stars with 3008 reviews

93%would recommend to a friend.

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Rating 4.5 out of 5 stars with 1 review

Page 1 Showing 1-20 of 3,008 reviews
  • Rating 5 out of 5 stars with 1 review

    After owning for a few months...

    |
    Posted .
    Owned for 7 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Everything still works great! I LOVE this washer. It's easy to use and not overly complicated or annoying to maintain. If I had one criticism, it would be that the downloadable wash cycles are rubbish and I would have greatly preferred that they just add a small load option instead of the download option. One other criticism is that sometimes (it only happened once to me) the load gets unbalanced and it gets stuck in perpetual wash mode until you can manage to rebalance it manually, which is annoying...very annoying. Other than those two things it's been perfect!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Good deal for a high efficiency washing machine

    |
    Posted .

    I was a little worried when I bought this washing machine, to be honest. At only 4.2 cu ft, I wasn't sure if it was going to be big enough to wash a king size comforter but in fact it is just big enough. I've had these a couple of weeks now and ended up getting the pedestals recently which help to bring them up higher. This machine is so much quieter than my old top loader too. Overall I am very pleased with my purchase and Best Buy delivered and hauled away my old one at no extra charge.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Missing parts had to buy extra parts

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    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    The washing machine works great & it’s also a lot bigger than expected but only bad thing was the washing machine was delivered without parts that come with the machine Official manufacturer. The machine came with the user manual only,when it’s supposed to include manufacture hose and manufacturer lid caps for the back of the machine none were available. Thank goodness I purchase the extra steel hose.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great for my bill

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Love my new washer so far more space and much more efficient than my Amana hope to get the matching dryer next.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great Value

    |
    Posted .

    I purchased this w/d for my apartment. I was worried about size because the connections are in my clothing closet not a dedicated space. The size worked out perfect. Surprisingly the units were larger in person compared to the price I paid. This investment will surely make it to my first home. I gave 4 Stars because the washer is a little louder than I would expect. It may have been installed unbalanced.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great Washer

    |
    Posted .

    I really like this washer. I decided to get a front loading washer and wasn't sure about getting a Samsung since I only knew they made TVs but I'm very happy with my purchase. I use the extra spin setting and my clothes come out almost dry, saving me time and money drying my clothes.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Perfect washer to stack

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I have a confined space. This washer is great. Washes a large comforter well. I bought both washer and dryer as a stackable unit. Love both.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great!

    |
    Posted .

    I have a very small laundry room. I tried stacking Samsung washer and dryer. It worked perfect.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Capacity

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I’m loving the fact that it hold more clothes than the last one I had. And better function for operation of the loads to wash and indicate when to self clean.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Much Better Than I Expected

    |
    Posted .
    Pros mentioned:
    Cleaning quality, Cycle options, Ease of use

    After talking with a washing machine repair man, I did not have high hopes for ANY water efficient washing machine, but my old one was dying quickly, so I figured a new one would be at least as good as my old, and hopefully, a bit better. While it still amazes me how little water is being used to wash my clothes, I have to admit, this machine does a really great job. I have washed my white, Ikea furniture slipcovers and my lightweight king-size down comforter in this machine and it did a great job. It's a good cleaning machine. It cannot work miracles. Some of the paw prints were still on the slipcovers, although faint, as was the case with the comforter. But, considering that my old machine used to jam up and stop with either of those items, it's a great thing to have a washer here at home that will handle big, heavy loads. I used to have to take those items to the laundromat. I used to use my old machine on one setting. Everything was washed in Normal. And I figured this one would be used the same way. However, once I spun the knob to the different cycles, and could see that amount of time change, the temperature change and even the speed of the spin cycle change, it became clear that these different modes made sense, and were super easy to use. All of this cleaning and efficiency comes at a price though. Time. Using the "Heavy Duty" or "Bedding" settings will automatically pop the time up to an hour and a half, and "Normal" will consume close to an hour. It should be noted though, with the rate at which this machine spins the clothes, the drying time is sometimes cut in half of normal. (I bought the matching dryer, which is great too). I am really quite tickled, and happy, with this washer and its partner dryer. The only thing I wish is that the coordinating pedestals were not so ridiculously expensive. Being 6'3" I have to get on my knees to peel the spun clothes off the washing machine drum, so it would be nice to have them sit that extra 14" higher up. But when I think about paying as much as I did for each one of these machines, for two boxes with drawers, it's very hard to justify such and outrageous expense. Regardless, I am quite happy with this washing machine. For the way I use it, I would have a hard time justifying a more expensive one.

    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Known Manufacturer Defect

    |
    Posted .
    Owned for 4 months when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     

    I purchased this Samsung washer, along with a dryer, in December 2019. The washer works fine but a couple weeks ago I spilled a little regular liquid laundry detergent on the left side of control knob and as it flowed down it dissolved the black lettering and looked like ink was in the soap. I gently wiped it off with a wet towel and almost all of the black lettering came off with it (see picture). I went online and searched "lettering on Samsung washer came off" and there are numerous postings and reviews (including Best Buy reviews) describing the same thing that happened to me going back to at least 2016. So Samsung is producing and Best Buy is selling a product with a longstanding, known defect. I contacted the person at Best Buy that I bought it from and he sent my complaint and a picture of what happened to the Best Buy Samsung representative. He repeatedly tried to get an answer but was ignored by Samsung. Do not buy any Samsung washer or dryer with black lettering on the front anywhere. I will now send my complaint to Samsung but don't expect any resolution.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I hear your concerns, and we appreciate you taking the time to share this experience with us. To address the lettering coming off; I have a link http://bit.ly/2ssxImE to assist you with finding a local certified Samsung service center. Thank you for being a Samsung customer. ^Pat Samsung

  • Rating 5 out of 5 stars with 1 review

    Great washer!

    |
    Posted .

    Cleans good and fast, love the smartness of the washer and the music when done

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great product for a great price

    |
    Posted .
    Pros mentioned:
    Cleaning quality, Ease of use, Price

    The washing machine is real nice and easy to use. It is also very quiet and does a nice good job cleaning your clothes.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    So far very happy

    |
    Posted .

    Very pleased with my Samsung front loader, it is very quite and does a great job

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Excellent washing machine!!!

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Cleaning quality, Ease of use, Quiet

    This machine is simple to operate. It is very very quiet. It is very efficient and uses minimal water but does a great job of cleaning and leaving everything fresh smelling. There are several different options for different kinds of laundry. It uh a one if the best washing machines I have ever owned. I love the front load convenience.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    A Washer that Washes Clothes and Plays Tunes

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    Posted .
    Pros mentioned:
    Cleaning quality, Cycle options, Ease of use

    This washer replaced my 15 year old Kenmore front loader. It is doing a nice job cleaning - so far. I like the programmable key for my cycle. This makes running it very simple. I am a little concerned about the thumping it does as it balances every load before spinning. I hope this doesn't mean it will have a short life. It plays a tune when you turn it on, and when it finishes. The tune becomes somewhat annoying, but it is better than an annoying beep. It has a handle on each side for transport, but it would be nicer if there were 2 handles. It has a wonderful little door on the front that makes it super easy to clean the pre-filer when needed. This is an essential accessory for a front load washer as they all need to have their filter cleaned occasionally.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great Price

    |
    Posted .
    Pros mentioned:
    Cleaning quality, Cycle options, Price

    Wow what a upgrade.Its been 10 years since I had a new washer n dryer.These are so nice and pretty . The washer is big and my clothes feel n smell so clean. Love the different cycles . Very good purchase and the price was right.I love my new washer n dryer.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Not bad

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Cleaning quality
    Cons mentioned:
    Noise

    I’ve had this machine for about a month and so far so good. I bought the matching dryer to stack the unit since my laundry space is limited. The delivery and installation went very well. It runs smoothly and cleans our clothes so much better than our previous GE stackable which died out on us. The only downside is that the machine can get loud during the spin cycle but I’ve read from different reviews the shipping bolts have to be removed which I should have thought before installation. Overall, great machine with a lot of features.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback! ^Lo Samsung

  • Rating 5 out of 5 stars with 1 review

    Great Washer - Highly Recommend!

    |
    Posted .
    Pros mentioned:
    Cleaning quality, Quiet

    This is our first front loader washing machine. We have now had it for about 2 weeks and have run a number of loads through it. It works great! It's quiet, has many options, and gets our clothes clean. We also purchased the matching dryer & stacking kit. Delivery was a breeze and the guys who delivered were great! I highly recommend this product!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      MacLovin, your experience matters to me and I am thrilled that you took a moment to express how positive it has been! Thank you for leaving a fantastic review! You are the best part of Samsung! ^Mae Samsung

  • Rating 4 out of 5 stars with 1 review

    My first front-loaders

    |
    Posted .

    This is my first front-loading machine, and I chose Samsung because they are highly rated by both Consumer Reports (this particular model didn't rate highest, but still faired better than the standard brands like Kenmore) and by customers who have posted ratings online. I bought the washer and dryer, and I splurged on the storage bins that raise them up (although I DO NOT recommend the storage, there isn't anything that I use that actually fits under them - complete waste of money). Washer Pros: -Musical start/stop (cheeky, but it's cute) -Quieter than I expected -Power button, Start button -Amazingly brilliant with fabric softener (clothes smell better than with the downy ball) -Allows for powdered detergent, recommends liquid -Ease of controls and understanding how to make changes -Water temp options -Easily add an additional spin or rinse cycle -My clothes smell clean -Ability to turn off the musical sounds the unit makes Washer Cons: -YOU MUST let the washer dry after use, before you close the door or it will mildew (I have been washing towels last and wiping up an extra water before dropping them into the dryer) -WAY bigger than expected, don't fit into my standard laundry closet -Storage bins hold nothing practical under the washer -heavily soiled whites didn't get as clean as I'd like in one wash cycle -End of cycle song is a little longer than I need it to be (but silencing the music is easy) Overall, I am not completely sold on front-load washers being more efficient or better in any way except my clothes smell so much better. I do like these, and if I have any experiences of note, I'll update my rating. Best Buy usually has a killer sale on these (I paid $599, then they had them on sale for $579), and I got a price match on a competitor price - which is why I really love Best Buy.

    I would recommend this to a friend
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