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94%of customers recommend this product.

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    • Brand Response

      MsSamsung 

      November 3, 2014

      Dear Unhappy,

      I'm sorry to hear you aren't happy with your WF42H5000AW. Fortunately, there is probably a solution! Water remaining in the detergent drawer after the cycle is complete is usually caused by the Washer not being leveled properly. If it's leaning forward slightly the water can't drain completely. Please follow the instructions in the user manual or on Samsung's website for leveling the washer.

      Thank you,
      Ms. SamsungMsSamsung