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Rating 4.6 out of 5 stars with 3090 reviews

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would recommend to a friend

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  • Rating: 5 out of 5 stars

    Best Investment EVER

    Posted
    cptnbladesmith
    • My Best Buy® Elite Plus MemberElite Plus Member

    This washing machine is, by far, the best investment I have ever made. First of all, much like the Tardis, this unit is far bigger on the inside. I kid you not -- after we had it initially set up, the first thing we did was just start loading laundry into it until it was about 3/4 full, not really paying attention to how much was going in. After taking the laundry out of the corresponding dryer unit, we found that the total haul was 30 shirts, 4 pairs of pants, two towels that got tossed in by mistake, and an entire laundry basket crammed full of socks and undergarments. Even more awesome, is that the machine spends the first minute or so doing some calibration spinning to judge how much laundry has been loaded into it, and adjusts the time accordingly, making sure that everything gets washed just right, with no waste of resources. I should also point out at this point that, even without "extra spin" enabled, the clothes came out of the washer almost dry, which made them super quick to finish drying in the dryer unit. Then again, I suppose this makes sense if you were to watch the washer running on the spin cycle... it runs so fast that the water on the door is forced vertically upwards. Yeah. Secondly, I don't know what magical creature Samsung has harnessed to power this beast, but this machine does the impossible. Let me explain: It's a long story, but our apartment super-flooded (unrelated to the washer, I might add) and, by the time all was said and done, we had around 30 towels covered in mildew. White towels. Black mildew. That's usually game over. Ever the optimist, I threw them all in the washing machine on the yet-to-be-used "heavy duty" setting, loaded up the soap (no bleach) and let them go. End of the cycle, I pull the towels out, and they're completely clean. Not one spot of mildew on them. A few month's later, a failed pocket checking attempt led to three ink pens detonating on a washer run and tye-dying an entire load of clothes. Not cool -- that's a lot of laundry looking at the dumpster. Again hopeful I put them back in on the heavy duty setting with just soap (no stain remover or OxyClean or anything), and let them go. Took them back out at the end of cycle... the ink was GONE. Every last drop. Gone. Like it never happened. (Anyone with family members involved in sports, or that has kids in general, heed the above. It'll save you a LOT of money on not having to replace clothes. The key here is to use COLD water in conjunction with the heavy duty setting.) Tales of epic feats aside, there are a few other things that I enjoy about this unit. It's quiet. Tiny little apartment plus light sleeper usually results in the inability to run laundry while napping. Not so much the case. Additionally, the allergen setting has been really helpful with the spring/summer starting to pick up. To top it all off, it SINGS. At the end of cycle, the washer (optionally -- it can be disabled) sings out a happy little ditty that raises the spirits of everyone in the area. Only a machine could be that pleased about doing laundry...

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    WF42H5200AP Is an amazing washing machine

    Posted
    d081787

    I had this washing machine for a month and so far I haven't had any problems with it. Delivery was on time and after reading the manual it was ready to do laundry. I didn't get the pedestals and actually I think its best if the machine sits on the floor. It washes quietly and you don't even hear it running until it is spinning the clothes out. I don't know why some people complain that it is loud when spinning. Yes it does make noise when on the spin cycle but that is normal. Sometimes the machine does get off balance but the machine stops itself and automatically balances itself. This is normal for a front load machine because the clothes are tumbling unlike a front load washer where you place the clothes evenly and they stay that way. I tried every cycle on this washer and I think my favorite is bedding because it uses the most water. It does clean clothes real good even on normal which uses the least amount of water. The first load I did I had a shirt in the washer with oil stains from frying food and the washer took the stain out and I was impressed. Some people complain that there is water in the soap container, mine doesn't have water in the soap container. Maybe they didn't level the machine good? Also with the soap container the plastic inserts act as siphon cap, so if you don't leave the blue liquid fabric softer plastic piece in, the water will not drain. This is a good washing machine and I haven't had a single problem with it. Just remember to REMOVE THE SHIPPING BOLTS, Level the machine and RUN THE CALIBRATION MODE by pressing Temp and Delayed end at the same time then press the start button. Calibration mode is important because once the machine is leveled and isn't wobbling on any of the 4 corners, the calibration modes adapts the machines drum spinning and provides a more accurate weight level for water to be added to the machine. Now to save for the matching dryer. I am in love with laundry now, the machine performs beautifully and she is a beauty to look at too. Laundry is no longer a chore with this machine, it is a pleasure.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great so far, but different from my old top-loader

    Posted
    kouie
    • Verified PurchaserVerified Purchase

    Our venerable old stand-up washer finally gave up the ghost. We've had this new one for a month and a half and so far it's great. Quiet, efficient, and gentle, and plays a happy jingle when the laundry's done. It does take longer to run a load than the top-loading kind on average. For our slow-paced household, the benefits outweigh the extra time per load, but your mileage may vary. On the plus side, the digital display will tell you in advance exactly how long your load will take based on the settings you've selected, which lets you plan your loads very precisely. One small problem though is that there's no easy way to "fast forward" a cycle in progress. On my old stand-up you could just spin the dial a few notches further; with the digital display, the only way that I've found to speed things up during the wash cycle is to turn the machine off, then turn it back on, then initiate the "rinse and spin" cycle separately. This is pretty painless in practice (the machine turns on and off quickly) but a little more flexibility would have been nice. This is a fairly minor quibble, though. This has been a great washer for our household so far. It's made me more conscientious about how I do laundry, since I have so much control over spin speed, temperature, and extra cycles. My clothes spend less time in the dryer because they wring out so well, and at the same time they show less wear and tear than before. Lastly: I've heard a lot of different opinions on how long these front-loading washers last. Some people say they break down within a few years, others say that was only an issue with the early generations and those bugs have been fixed. Still others say that you won't have trouble as long as you use the washer within specifications. So, we're going to do the best to keep it in good condition: leave the door open after you're done to prevent mildew from growing, don't load the drum past 50%, use only HE detergent (most brand names are HE nowadays but make sure you check; it's marked on the package) and clean the filter every two months. Hopefully this washer will be with us for a long time.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good washer

    Posted
    Arrowrock
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We are happy with our choice of machine after a few weeks of use. This is our first front-loader, and replaces the four year old Samsung top-loader that was recalled. We have not tried the steam setting yet, so cannot say if it is a valuable feature. I refused to buy new hoses from the store because the ones they had were too restrictive. That is to say, the hole in the hose fitting was smaller than other makes of hose, which would restrict the flow of water to the machine and possibly cause malfunctions. I had read the customer reviews on the store hoses and was warned about the small openings in the hose fittings. The store manager agreed to waive the "no free installation unless you buy our hoses policy" once I explained their hoses were unsatisfactory. I bought new stainless steel braid-covered hoses elsewhere, which had larger openings in the fittings. I also used two new "Mini-Resters" to prevent water hammer when the machine valves operate. I replaced the OEM black rubber hose washers with silicone rubber washers. The plumbing connections are hidden behind the machine, so it is important to do everything possible to prevent leaks. When the machine was delivered, I found that new hoses were included with the machine, but they did not have the stainless steel braid covering, so I prefer to use the new hoses I bought. Another thing I did was to have the installers set the washer and base on four round hard plastic cups with foam rubber inserts on top. Those devices let one person easily and quickly slide the very heavy machine over the carpeted floor in case it is necessary to get access to the water fittings on the rear of the machine.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far so good

    Posted
    Partizan
    • My Best Buy® Elite MemberElite Member

    I recently purchased Samsung 5200 washer/dryer set for my new home. White option was sold out, so I had to pay additional for the platinum color (paying extra just for the color was not my plan). Luckily though, best buy started a sale shortly after my purchase and I was able to get the price matched with no problem. I read the reviews in detail before my purchase, so I knew how long cycles take. No complaints there. Normal washes take ~50-60 mins depending on the spin cycle. Machines are quieter than I expected. My laundry closet is nearby my living room and even though the closet doors are open during the wash and dry, the noise does not bother me at all. I only had a minor issue with one of my washes where I selected low spin cycle and apparently if there is water left in the washer, the door does not unlock. I had to run the machine in spin cycle only for couple more minutes and the door unlocked after then. But other than that, no issues so far. Kudos to BestBuy for matching the sale price after my purchase and the delivery and installation.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Steamy goodness that kills the cooties!

    Posted
    Infochick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Shortly before our search began for a new washer and dryer to replace our 18-year-old Kenmore top loading washer and front-loading dryer, our youngest one started going to daycare and as you can imagine, just about every kind of cootie you could think of made its way to our home. After talking with some friends and a few neighbors about the washer and dryers they had, each one recommended this Samsung washer and dryer combo. This washer unit is spacious, can handle the cleaning of large comforters, and best of all, it has a sanitize and hot steam setting to kill the cooties and to get the dirt out of even the gentlest of fabrics.The pedestal, which is sold separately, is able to store some of the cleaners or detergents we use, however, it takes a little finagling to get the bottles to fit. A normal sized bottle of Tide will fit, but you have to tip the top of the bottle in first, then the bottom while closing the drawer. In all, this washer has been able to handle the cooties our young one brings home from daycare, the grime of a 7-year-old boy, the grime that daddy brings home from working on the farm, and the occasional drops of coffee that seem to make it onto my shirts.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love the front loaders

    Posted
    Tracy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Our dryer which was almost 10 years old stopped working. It would run but the drum just stopped spinning. Rather than fix it and knowing that it was approaching 10 years old we figured to just replace it.. Since we were replacing the dryer, we figured we might as well replace the washer too since we had it for the same amount of time. My husband was the one that did the research and found the washer and dryer on sale. So I went down and ordered them and had them delivered that Monday. I absolutely love the front loaders and they are so quite. In fact, so much so, that I had to go into the laundry room to see if they were still running. I like the fact that they have the feature of the sound going off when the cycle is done. I wish that the drawers to go underneath the units wasn't so expensive. However, I found some in the dent and scratch section when I went to my local Lowe's and picked them up along with spray paint to have it match as close to the color of the washer and dryer. This weekend they will be installed with help from friends. So now the units will be raised up a bit which will be a big help.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best washer for the best price

    Posted
    Dean

    I have been using this washer (and the matching dryer) for the past five months, and I could not be happier with it! I got a really good price on it when it went on sale for black Friday at Best Buy. At the time, I did not find another single washing machine that offered as many features (the steam was a big seller for me) at such a good price. It almost seemed to good to be true, but it wasn't! My clothing comes out cleaner and more refreshed compared to the old top load machine that I had been using. The standard wash cycle is great, but the others are also very useful--I sanitized my dog's bedding after she was completely infested with ticks once, and I use the "extra soiled" and "extra rinse" options for when we come home covered in head to toe mud from ATV riding. I've had stains that were set into clothing months prior lift out of the fabric now that they've been washed on the steam cycle in this washer. Now, that's impressive! Furthermore, it was easy to get this delivered and installed by BestBuy. I was building a house at the time, but they were able to schedule my install for months ahead of time so that it would arrive and be installed once the house was complete.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it!

    Posted
    Cass
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I've had this washer and dryer set for about 6 months now and have 0 complaints. I've wanted a steam set for some time and did lots of research before deciding on these. We've had no issues with the washer in the time we've had it. After reading the reviews I decided to purchase the extended protection plan just in case. The sanitization cycle is extremely long but I love that I have the option of using it when I need to. The unit doesn't jump around or walk anywhere with heavy loads and I find it to be quieter than I expected. I would buy this set again and again and again! The control panel is simple and easy to use. The Best Buy delivery team did a great job installing the items. My only complaint would be the delivery process. We weren't given a delivery time frame until the day before delivery which made it difficult to get off work to let the delivery team in. Better communication on delivery would have made the whole process perfect!!! I would recommend this to anyone thinking about purchasing this set.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent washer and dryer

    Posted
    Maim5795
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We replaced a 15 y/o washer and dryer. Its amazing how much water and electricty they DONT use. Since we have moved into 21st century washing and drying our clothes are actually clean. Its excellent on keeping you white clothes white. We were not sure if we would use all of the settings but we actually do. The washer and dryer are holding up well so far as its only been a month. We have 6 people in our family, so it gets a work out washing and drying. The dryer is great only runs as long as it needs to, to dry the clothes and shuts off. The only thing with the washer is that some of the cycles are a little long like the sanitize, can be 2hrs. We do a lot of bath towels so when they come out they are clean. There are plenty of other cycles that will do the job and not as long.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent!

    Posted
    Eric
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The wife and I have been looking for and researching new washers for months. Time and again, all reviews kept pointing to the Samsung brand. After seeing that the Samsung was on sale for an almost too good to be true price at Best Buy, we went ahead and bought this washer along with the matching dryer and pedestals. After a couple months of using this washer, we couldn't be happier. We can literally wash two baskets of clothes at a time, and they always come out super clean. The washer for the most part is very quiet, with the only real noise coming from its ultra high speed spin cycle, which literally spins almost all of the water out of the clothes once they are washed. All in all, we couldn't be happier with this washer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quite, Efficient, Affordable

    Posted
    BRad
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My previous washer died and I was no longer willing to buy replacement parts. Because I was hoping to get another year out of my washer I had not started saving for a new one. Therefore my primary focus was affordability. I am limited on space and was restricted to something that was front load stackable. This washer was by far the most highly rated washer in the $500-$600 range (when on sale). I based my decision on these reviews. I had these delivered and installed by BestBuy. Although my laundry layout is very unique the product fit as expected and the installers did a great job. Since having it installed in the middle of November approximately 50 loads have been done. I have found the washer to be very quiet and it does a great job cleaning a wide range of items needed in our home. It also looks very nice. I have no complaints and have been very happy with this purchase. I would recommend to anyone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this washer

    Posted
    WorkingWifeAndMom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We had not purchased a new washer in 19 years. Read all of the reviews for front and top loaders. Picked this one because of the amount water it uses (or rather does not use). Have not had issues with clothes not getting wet enough. Have not had issues with smell. Clothes come clean - sometimes need to be treated first but no more than before. Load sizes have been the same except now I can wash pillows, etc. easier. Sanitize works well on baseball pants (treated first, of course). The only negative is that the door was backwards for what we needed, so we had them installed in a reverse position of where they were before. Also, this is rather expensive though not as much as some others. We had it price-matched to somewhere cheaper. Very happy with my new washer. Oh yeah, it's so nice looking and easy to use that everyone in my house helps use it. :)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Front loader debate

    Posted
    Buuuyyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have heard horror stories about front loaders so when my washer went out I was actually looking for a top loader, but I needed something larger without the large price tag and something I could get fast. The only top loaders that was available to receive within a week were double the price and smaller so I got the front loader and made sure I could return if any problems occurred. My sister has the same front loader and loves it and so do I. Even though it wasn't needed I bought the set so I could enjoy a matching set! You have to leave the washer door open at times to help dry it out to prevent a musty smell and wipe down the ring to prevent build up, as I have heard. I do these things and have never had a smell or mildew build up in my washer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Vibration answer

    Posted
    Kingxray

    Bought this machine based on reviews. Some reviews mentioned that the machine vibrated loudly. I was very pleased with the delivery person and set up. On my very first load the machine was loud and vibrated violently. I thought "oh no, I have one of those machines I read about". I went to Samsung's support website and had a live chat where the representative sent me link with further instructions. On that link was step by step instructions on how to calibrate the machine, which needs to be done before the first use. Sure enough that solved the problem and my clothes are now quietly humming away in my washer. Good machine, worth the money. FYI I bought the pedestal "open boxed" and picked them up at the store and saved $160.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far, so good

    Posted
    Squash
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Got my new washer about a week ago and I've already used it about 15 times. Yes, most of the settings (except quick wash) take a long time but my things really come out clean, much cleaner than other washers I've used before. It does vibrate and "walk" on spin, still figuring out how to deal with that, for now I've put some soft textiles between the washer and wall so it doesn't rub against the wall. It holds more than I thought it would and has washed many heavy loads of big blankets and towels well. One annoyance, (this is probably true of all new washers I assume) once the load is washing and I want to add something, it locks me out, even when I turn it off and on again. I love that there is a rinse and spin setting and also spin only. Overall I am very pleased.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Overall great washer

    Posted
    Victor
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The customer service I received at Best Buy in Mountain View was excellent. The deliver guys were friendly and courteous. Overall, the Samsung front load washer is great. It is fairly quiet; it cleans the clothes well; and it is steady even with large loads. I did have a large, uneven load, and it handled it perfectly. Rather than continuing with the cycle, it stopped and alerted us that our load was uneven. Our prior front loader washer would have just kept spinning. And in the process, it would have made loud stomping noises as it "walked" all over our laundry area. We have had our Samsung front load washer for only about 3 weeks. And so far so good. At this point, I would recommend it. I just hope it last at least 5 years.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Washer!!

    Posted
    Winged
    • Verified PurchaserVerified Purchase

    Our 12 year old LG washer and dryer started having issues recently. They were excellent. 0 problems for 12 years. But when you're looking at hundreds of dollars time to change. We read great reviews on Samsung. We liked the way they looked in the stores. Bought pedestals this time. Very quiet. If the clothes are unbalanced and it starts to shake it stops, spins in reverse and problem solved. We had a great sales person at our local best buy and explained differences in top loading (14 gallons compared to 7) to front loading. We purchased the matching dryer and like it as well. Really haven't used the steam function to make any comments on it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent

    Posted
    wcCOS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We purchased this item and the matching dryer about a month ago. No complaints at all so far. Our old washer was a top loader, and my wife says that this washes the clothes better than the old machine. She is doing laundry for four adults and one child, so the machine is already been called on to do a lot of work. Really looking forward to seeing the first water bill to check for a drop in water usage. One other benefit is the ability to stack this with the dryer. This makes a big difference to her in the limited space of our laundry room. Please see my review of the stack kit for some important notes/considerations about stacking these!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic washer and dryer!

    Posted
    BLTS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this washer and dryer set in January of this year (now November) and I absolutely LOVE them. Both the washer and dryer have more than enough options to wash/dry almost anything. I can fit plenty of clothes in the washer and have enough room for them to dry as well. The only two complaints I have are the following: the dryer will sometimes leave thicker jeans a tad damp when using options other than the timed dry. Also, the doors on these don't appear to be reversible so you will have to have the washer on the left and dryer on the right. Not sure if a setup the other way is very common, but it's worth noting for potential buyers.

    I would recommend this to a friend