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Customer Ratings & Reviews

$549.99
Save $220
Comp. Value: $769.99

Customer reviews

Rating 4.6 out of 5 stars with 872 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.4 Cu. Ft. High-Efficiency Top Load Washer with ActiveWave Agitator, particularly its cleaning performance, quiet operation, and ease of use. The washer's capacity and agitator are also well-received, and some feel it is offered at a great price and is just the right size. However, some customers have reported issues with reliability, the spin cycle, water temperature control, and the washer's balance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 872 reviews
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Less than 2 years and machine stopped working!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this machine in Jan 2024 - it was delivered Feb 2024. After less than 2 years, today the machine stopped working during the rinse cycle and there's a burning smell. I use the washer maybe 2-3 times per week - so not even excessive use. Of course, neither Samsung or BB cover the product for more than a year. Very disappointing that an appliance cannot even last for 24 months.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi VickiM,

      We understand the value of having functional appliances at home. We can assist you with your washer.

      Here is a link to help you with your washer that stopped working. Please check the embedded words, and click "No" under "Did this resolve your issue?" for more details.

      Samsung washing machine does not spin at all
      https://www.samsung.com/us/support/troubleshoot/TSG10003486/

      Additionally, below is a link to help with the burning smell in your washer. Please click the option "Washing machine has a burning smell" for more details.

      Samsung washing machine or laundry smells bad
      https://www.samsung.com/us/support/troubleshoot/TSG10007246/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150802931) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer no issues and easy to use. Love the color great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    works great!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had for a few months now and it is great - I may be sticking with Samsung for a long long time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works great, i am glad i made this purchase. Easy to use. Thank you Best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, large capacity. Easy to use and has multiple of settings.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Really like it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first washer and dryer set I’ve purchased (I just graduated college) and I couldn’t be happier. The size is perfect and I can fit a TON of stuff in each load. Super easy to use and I think the price for the set is really reasonable. My only complaint is how long it takes to wash my bedding

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! The washer does the job and more! 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it! VERY quiet!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love it! So simple and standard, yet still has a bit of tech integrated. VERY quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer - it’s quiet and settings were easy to use even though they’re a lot of choices - I had a very basic machine prior to this one. Shopped around and the price was comparable to Home Depot. When it was delivered it had a scratch on front but delivery guy called Best Buy and I was offered to have another washer delivered in place or gift card.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Pleased with purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet throughout each step of a cleaning cycle. The chime when completed is unique wasn’t expecting it figured it would be a buzzer sound.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great amazing deal and great features hands down

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time brand new washer owner and this thing has exceeded expectations. My clothes are clean and smell fresh. Has an agitator but still has a lot of room. It’s eco friendly so it can fill up just enough to get clothes clean. Gently washes clothes. I don’t have to worry about my delicates getting ruined or stretched out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buena opcion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitivamente fue una compra muy buena barata y funciona super bien

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful washer cleans even my husbands greasy mechanic clothes

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is great! Cleans clothes perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient washing and quiet. Handles all sizes of loads with ease from extra small to large bulky blankets.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and it has an agitator so I’m very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer works really good at cleaning cloths. Really pretty, LOVE IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost 2 years and work very good, great price for it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    SO FAR SO GOOD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR SO GOOD! LOVE THE STYLE AND SIMPLICITY OF THE OPTIPNS. WASHES GOOD.

    I would recommend this to a friend